CIS-DFPreview

A new custom class is needed to reflect a new application being managed in the CMDB.
Which roles are minimally needed to add this custom CI class?

What is the relationship between an application and a server?

User endpoint devices are imported into the CMDB and populate the ‘Assigned to’ [assigned_to] field on the Computer [cmdb_ci_computer] CI. The Asset team puts in a request for the Configuration Analysts to populate the ‘Assigned to’ field on the related Asset.
What action does a Configuration Analyst take to achieve this in an automated way?

DRAG DROP -
Drag and drop the application service type to the best description.

A CMDB Administrator needs to create a new CI class for the Internet of Things (IoT) Sensor in ServiceNow.
What are the recommended practices for this specific activity? (Choose two.)

A Change Manager aims to streamline ITSM processes by automatically populating fields on the Change form when a CI is selected. The Configuration Management team is working to ensure that the Change Group field is populated for all managed CIs.
As a result, which base system field on the incident form will be automatically populated after selecting a CI?

A Data Center Manager is working with the CMDB CI Class Manager to define the relationship between Application Servers and the Applications they host. The company has multiple Application Servers that host one or more Applications.
Which describes the relationship between the Application Server table ([cmdb_ci_app_server]) and the Application table ([cmdb_ci_appl])?

A CMDB Administrator would like to minimize stale CIs in the CMDB.
Which CMDB Health Dashboard scorecard displays this information?

Configuration Management needs to ensure data quality for all CIs in the CMDB.
What areas of data quality for CIs are in the CMDB Health Dashboard? (Choose two.)

A CMDB Administrator is evaluating whether to monitor the metrics provided on the CMDB Foundation Dashboard.
Which benefits support the decision to continually monitor the results on this dashboard? (Choose two.)

DRAG DROP -
Drag and drop the CMDB Health Dashboard metric to the description.

DRAG DROP -
A CMDB Administrator seeks to understand the available tools for preventing, addressing, and remediating duplicate CIs.
Drag and drop each feature with the corresponding outcome.
Some options may not apply.

A CMDB Administrator is asked to clean up the CMDB duplicates.
What is the preferred way to manage this task?

A CMDB Administrator is reviewing the health of the CMDB and notices a large percentage of the Hardware CIs are missing serial numbers. The Administrator is concerned this may cause duplicate CIs and would like to resolve the issue in a timely manner.
What structured guidelines provided by ServiceNow are available to troubleshoot and resolve the issue?

CMDB class owners are receiving tasks under the ‘My Work’ tab in the CMDB Workspace.
Which CMDB management tool is generating these tasks?

A CMDB Administrator needs to identify which attributes have been created specifically for the Windows Server class.
Which tab in the Attributes section is used?

An Asset Manager wants to ensure that Asset records and CI records are kept synchronized automatically.
How does the Manager do this? (Choose two.)

The CMDB Configuration Management team has successfully developed a healthy and trusted CMDB. They have integrated discovered infrastructure data, accurately referenced non-discoverable data (such as change and support group information), and made the CMDB service-aware using Service Mapping.
Which field on an Incident form is automatically populated after a CI is selected that references an appropriate support group?

A CMDB Administrator needs to import external data into the CMDB. As the CMDB Administrator wants to reduce the risk for creating duplicates and to update information from unauthorized sources, it has to be ensured that the Identification and Reconciliation API will not be bypassed.
What is the recommended method to import data into the CMDB utilizing the Identification and Reconciliation API?

The following Reconciliation Rules were configured for ServiceNow, Altiris, and SCCM:

Which are true? (Choose two.)

The CMDB Configuration Management team wants to manage de-duplication tasks generated from data ingested into the CMDB via the Identification and Reconciliation Engine (IRE).
In which area of the CMDB Workspace can they locate these de-duplication tasks?

A Configuration Management Process Owner is preparing solution options for presentation to the technical governance board for ingesting custom CIs to the CMDB. The solution needs to align with best practice, minimize the cost of future work (technical debt) and ensure compliance with future upgrades.
Which solutions accomplish this? (Choose two.)

A CMDB Administrator wants only the CIs of Principal Classes to appear in CI reference fields, for example the CI reference fields accessible from an Incident Form.
Where does the CMDB Administrator designate Principal Classes?

A Configuration Manager has configured a multiple data sources which are all authorized to update the same class and the same set of class attributes in the CMDB.
What can the Configuration Manager do to control which data source should be authoritative source of truth for a specific class of set of class attributes?