CIS-DF: Certified Implementation Specialist - Data Foundations (CMDB and CSDM)Demo

By ServiceNow · Browse Mode
About the Exam

This proctored exam validates knowledge and skills to design, implement, and operationalize a ServiceNow CMDB aligned with the Common Service Data Model (CSDM). It is intended for ServiceNow customers, partners, employees, and others pursuing the Data Foundations certification. Passing earns the CIS-DF certification and a Credly digital badge.

Exam Topics

  • Configuration15%
  • Ingest19%
  • Govern35%
  • Insure20%
  • Navigate11%

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Last updated August 22, 2026 at 12:18 PM

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QuestionQ1

Ingest

What are the characteristics or functions of ServiceNow IntegrationHub ETL?

Choose two
  • A Integrates third-party data into the CMDB or into non-CM DB tables
  • B Uses the IRE to process and integrate data
  • C Imports Microsoft SCCM/Intune data into the CMDB
  • D Performs discovery data collection and updates the CMDB
Explanation

IntegrationHub ETL is built to bring external/third-party data into ServiceNow, landing it either in the CMDB or in supported non-CMDB tables, and it routes that data through the Identification and Reconciliation Engine (IRE) so CIs are matched and reconciled rather than blindly inserted. Importing SCCM/Intune data is handled by a dedicated Service Graph Connector, not ETL generically, and Discovery (not ETL) performs active data collection.

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QuestionQ2

Configuration

User endpoint devices are imported into the CMDB and populate the Assigned to [assigned_to] field on the Computer [cmdb_ci_computer] CI. The Asset team requests that Configuration Analysts populate the Assigned to field on the related Asset.

What action should a Configuration Analyst take to accomplish this automatically?

  • A Use the Asset-CI Field Mapping module to create a new rule to replicate the ‘Assigned to’ value between the asset and associated CI
  • B Hide the ‘Assigned to’ field on the asset record and create a new field that dot walks to the related CI to get the ‘Assigned to’ value
  • C Configure a business rule on the computer table to use a script to populate the ‘Assigned to’ filed on the asset based on insert or update in the computer class ‘Assigned to’ field
Explanation

Asset-CI Field Mapping is the supported mechanism for synchronizing fields between an Asset and its logically associated Configuration Item. A mapping for Assigned to replicates updates between the related asset and Computer CI automatically, without a custom business rule or a replacement display-only field.

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QuestionQ3

Govern

A Configuration Manager has configured multiple data sources, all authorized to update the same class and the same set of class attributes in the CMDB.

What can the Configuration Manager do to control which data source should be the authoritative source of truth for a specific class or set of class attributes?

  • A Assign a priority to each data source in the reconciliation rules
  • B Manually run the data source updates in the correct order
  • C Configure data refresh rules with a specific time period
  • D Assign a run order to each data source in the identification rules
Explanation

Static CMDB reconciliation rules specify both which data sources are authorized to update class attributes and their precedence. Assigning priorities to the authorized sources determines the authoritative source: a higher-priority source can update an attribute over a lower-priority source.

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QuestionQ4

Navigate

Match each CMDB Health Dashboard metric to its description.

Drag & Drop
Audits
Duplicate CIs
Orphan CIs
Recommended fields
Required fields
Stale CIs
Use these to compare actual values with expected values
Use of these should be minimized
Certain attribute values are not set, or relationships are missing
Preferable for them to be populated, as they could be useful in troubleshooting issues
Have not been updated and may be outdated
Detected during identification and reconciliation and have associated base system remediation tools
Explanation

Audits evaluate actual field values against expected values. Required fields are mandatory, so their use should be limited; recommended fields are optional but useful for troubleshooting. Orphan rules identify CIs missing key attributes or relationships. Stale CIs have not been updated within the configured duration. Duplicate CIs are evaluated using identification rules and can be remediated with de-duplication tools.

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QuestionQ5

Configuration

A CMDB Administrator wants only CIs from Principal Classes to appear in CI reference fields, such as the CI reference fields available from an Incident Form.

Where does the CMDB Administrator designate Principal Classes?

  • A CI Class Manager
  • B CMDB Workspace
  • C CMDB Data Manager
  • D System Properties
Explanation

Principal-class status is configured on an individual CI class in CI Class Manager, under the class’s Basic Info settings. Marking a class as principal enables the Principal Class filter, which restricts Configuration Item lists and reference fields to CIs from those designated classes.

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