CIS-DF: Certified Implementation Specialist - Data Foundations (CMDB and CSDM)Demo

By ServiceNow · Question Mode

QuestionQ20

Configuration

A new ServiceNow customer is forming a Configuration Management team to support its CMDB.

Match each role with its corresponding job description.

Drag & Drop
CI Analyst
CMDB Process Owner
Configuration Manager/CMDB Admin
Service or Product Owner
Has read-only access to CMDB data and to basic user interface such as CMDB reports and dashboards
Accountable for managing all elements that make up a portfolio throughout their entire lifecycle
Manages assigned CI tables and keeps records updated and resolves tasks related to CMDB records
Obtains highest level role for CMDB privileges
Explanation

The CMDB Process Owner uses CMDB data and basic reporting interfaces without performing administrative maintenance. The Service or Product Owner owns the portfolio lifecycle. CI Analysts perform the operational work of maintaining assigned CI records and resolving related tasks. Configuration Managers/CMDB Admins use the CMDB administrator role, which provides the highest level of CMDB access and privileges.

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