QuestionQ21

Configuration

An IT group has a requirement to upgrade all the Windows servers. There is a Dynamic CI Group containing all the Windows servers.

What happens to the Dynamic CI Group when it is referenced from the Configuration Item field on a Change form?

  • A It displays all related CIs in the Impacted Services related list.
  • B It calculates impact against the Dynamic CI Group.
  • C It displays all related CIs in the Affected CIs related list.
Explanation

Selecting a Dynamic CI Group in the Configuration Item field of a Change form automatically expands its membership into the Change's Affected CIs related list, so all of the Windows servers the group currently contains are listed as affected by the change.

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