QuestionQ17

Configuration

An organization is using CMDB Query Builder to find all application services with a database that has incidents and all infrastructure in those application services.

Which steps does the organization take to build this query?

Choose two
  • A Use a CMDB Query to include application services and their related infrastructure
  • B Use a Service Mapping Query to find all incidents related to the database
  • C Use a Service Mapping Query to include non-CMDB tables like the Incident table
  • D Add a non-CMDB table to the query
Explanation

CMDB Query Builder starts from a CMDB Query that traverses relationships from application services down to their related infrastructure, giving the CI-based portion of the result. Because the Incident table is not a CMDB table, it must be explicitly added from the Non-CMDB Tables list and joined to the query pattern to bring in incident data tied to the database CIs; there is no separate "Service Mapping Query" object in Query Builder, which is why the options referencing it are incorrect.

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