CIS-DF: Certified Implementation Specialist - Data Foundations (CMDB and CSDM)Demo

By ServiceNow · Question Mode

QuestionQ9

Configuration

The CMDB Administrator has been asked to establish Configuration Management with a functional CMDB.

Which factor is most critical for successfully operationalizing the CMDB in ServiceNow?

  • A Populating the CMDB with as much data as possible to ensure a comprehensive inventory of CIs
  • B Establishing clear governance and continuously monitoring CMDB health
  • C Allowing IT teams to modify CMDB records as needed to promote flexibility in data management
  • D Relying on automated discovery tools to maintain and update CMDB records
Explanation

Operationalizing a functional CMDB depends on establishing clear governance (ownership, policies, and standard operating procedures) combined with continuous monitoring of CMDB health, rather than a one-time cleanup or data-loading exercise. Simply maximizing data volume, allowing unrestricted edits, or relying solely on discovery without governance does not sustain a trustworthy, usable CMDB over time.

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