QuestionQ7

Configuration

The Application Portfolio Management team is asking for help modeling platforms as Business Applications.

How would this be mapped in CSDM using the ServiceNow Platform in the Incident and Change applications?

  • A ServiceNow Platform, Incident, and Change would all be web based Architecture type.Incident and Change would have a reference to ServiceNow Platform.
  • B ServiceNow Platform would be an Architecture type of Platform Host.Incident and Change would be Platform Applications and have a reference to ServiceNow Platform.
  • C ServiceNow Platform, Incident, and Change would all be web based Architecture type.A Depends On relationship would be created between ServiceNow Platform and Incident and Change.
  • D ServiceNow Platform would be an Architecture type of Platform Host.Incident and Change would be Platform Applications.Then a Depends On relationship would be created between ServiceNow Platform and Incident and Change.
Explanation

In CSDM, platforms are modeled using a dedicated Platform-to-Application hierarchy: the ServiceNow Platform is designated as a Platform Host (architecture type), while Incident and Change are typed as Platform Applications. This structure uses a native reference field directly linking Platform Applications to their Platform Host, which is structurally distinct from Depends On relationships used elsewhere in the model.

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