This exam is designed for business analysts with Salesforce experience, including 2 years of business analyst experience and 2 years of Salesforce Platform experience. It covers customer discovery, collaboration with stakeholders, business process mapping, requirements, user stories, and user acceptance. Passing demonstrates that you can understand business needs, capture requirements, and collaborate with stakeholders to support Salesforce solutions that drive business improvements.
Exam Topics
- Customer Discovery17%
- Collaboration with Stakeholders23%
- Business Process Mapping12%
- Requirements18%
- User Stories18%
- User Acceptance12%
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Last updated October 2, 2023 at 1:00 PM
