Free preview mode
Enjoy the free questions and consider upgrading to gain full access!
ADM-201
Free trial
Verified
Question 26
Which circumstance will prevent a system administrator from deleting a custom field?
- A: The field is used in a page layout.
- B: The field is part of a filed dependency.
- C: The filed is used in a workflow filed update.
- D: The filed is used in a report.
Question 27
The support team at Universal Containers wants to be more proactive about renewing support plans with customers. They would like the support representative dedicated to each account to be notified a month before the account's support plan expires.
What should an administrator configure to meet this requirement?
- A: Assignment rule
- B: Workflow rule
- C: Auto-response rule
- D: Escalation rule
Question 28
Sales Managers want to capture an additional email address for Contact records.
Which field property will ensure the proper format?
- A: Data Type
- B: Default Value
- C: Field-level Security
- D: Validation Rule
Question 29
What are three considerations when a user is importing data via Data Loader? (Choose three.)
- A: Importing data into checkbox fields allows for use of TRUE/FALSE.
- B: Field-Level Security access determines which fields will be visible.
- C: Restricted picklists, a new picklist value will be ignored and the default value applied.
- D: Validation rules do not execute when importing data.
- E: Unrestricted picklist, a new picklist value will be applied but will not be added to the picklist.
Question 30
Which of the following does a Profile control?
- A: Username and Password
- B: Role level access
- C: Read, Create, Edit, and Delete permissions
- D: Sharing rules
Question 31
Support agents at Universal Containers research solutions to customer issues by asking various subject matter experts (SMEs) at the company.
Which three features will allow Support Agents to quickly document the details of these meetings? (Choose three.)
- A: Case Feed
- B: Workflow Email Alerts
- C: Case Group
- D: Case Comments
- E: Events
Question 32
Ursa Major Solar wants to use the Salesforce approval process.
What are two characteristics that make a sales process a good fit for the Salesforce approval process? (Choose two.)
- A: There are approvals for all Opportunities by a Sales VP where a Sales VP is allowed to delegate their approval to someone else.
- B: The first level approval can be denied and automatically routed to the Sales VP for final approval.
- C: The approval manager is randomly assigned from a public group of managers, and there is a second approval by the Sales VP.
- D: There is an approval to a queue member for all Opportunities and an additional approval by a Sales VP for Opportunities over a certain amount.
Question 33
The Support Manager wants to send an automatic email to the Case Contact when a case is closed.
Which automation tool can the System Administrator use?
- A: Sharing Rule
- B: Validation Rule
- C: Workflow Rule
- D: Case Auto-Response Rule
Question 34
A company has a complicated Sales process regarding its opportunities. The company has three different lines of business (Widget A, Widget B, Widget C) that each contain fields specific to that line of business's industry and customers. For each line of business, there is a specific set of fields that Sales users should see and a different set of fields that Marketing users should see.
How should an Administrator configure Page Layouts and Record Types for the Opportunity object so that each team sees what it needs to see, without cluttered layouts containing unnecessary fields?
- A: Create six Record Types (Sales Widget A, Sales Widget B, Sales Widget C, Marketing Widget A, Marketing Widget B, and Marketing Widget C) with one Page Layout.
- B: Create six Record Types (Sales Widget A, Sales Widget B, Sales Widget C, Marketing Widget A, Marketing Widget B, and Marketing Widget C) with six total Page Layouts, one for each Record Type.
- C: Create one Record Type with six Page Layouts (Sales Widget A, Sales Widget B, Sales Widget C, Marketing Widget A, Marketing Widget B, and Marketing Widget C).
- D: Create three Record Types (Widget A, Widget B, Widget C) with six Page Layouts (Sales Widget A, Sales Widget B, Sales Widget C, Marketing Widget A, Marketing Widget B, and Marketing Widget C).
Question 35
The sales manager at Universal Containers wants three users to have Read and Edit access to Campaigns.
How should the Administrator fulfill this requirement?
- A: Add Read and Edit access for Campaigns to the Sales User profile.
- B: Create a Permission Set with Read and Edit access for Campaigns.
- C: Assign users to a System Administrator profile to provide full access.
- D: Clone the Sales User profile and set up Read and Edit access for Campaigns.
Question 36
Universal Containers has decided to offer a partner its products at a discounted rate applied to all opportunities.
What should the Administrator do to make sure the appropriate prices are applied to products on opportunities for this partner?
- A: Create a custom object for the discounted products.
- B: Create a new discount Record Type on the Products object.
- C: Create a new list price on the Standard Price Book.
- D: Create a custom Price Book with the discounted list prices.
Question 37
If a lead, with a single marketing campaign is converted, the campaign information will map to the newly created contact and opportunity record automatically
- A: True
- B: False
Question 38
When working on opportunities, sales representatives at Universal Containers need to understand how their peers have successfully managed other opportunities with comparable products, competing against the same competitors.
Which two features should an administrator use to facilitate this? (Choose two.)
- A: Big deal alerts
- B: Opportunity update reminders
- C: Chatter groups
- D: Opportunity Dashboard
Question 39
Universal Containers has a private sharing model on Opportunities. The System Administrator has been asked to create a new custom object that will track customer payment information and will link to the Opportunity. Only those users with access to the Opportunity should be able to see the records on the new object.
What should the Administrator do to accomplish this task?
- A: Create a lookup relationship with Profile permissions.
- B: Create a Master-Detail relationship with Profile permissions.
- C: Create a Master-Detail relationship with a Criteria Based Sharing Rule.
- D: Create a Lookup relationship with a Criteria Based Sharing Rule.
Question 40
Which two groups of objects can be created when converting a Lead? (Choose two.)
- A: Account, Contact, Lead Conversion
- B: Account, Contact, Opportunity
- C: Account, Opportunity, Order
- D: Person Account, Opportunity
Question 41
What are three features of Chatter? (Choose three.)
- A: Events
- B: Bookmarks
- C: Notes
- D: feeds
- E: Recommendations
Question 42
A previous Administrator is no longer at Universal Containers, but still owns many records and is the Default Workflow user.
Which security measure should the new Administrator take?
- A: Delete the previous Administrator user.
- B: Reset the password for the previous Administrator user.
- C: Freeze the previous Administrator user.
- D: Deactivate the previous Administrator user.
Question 43
A manager has a new report folder called Awesome Team Reports to store the reports that are relevant for the team. The manager wants to let the team lead add new reports to the folder and share access to the folder with the rest of the team.
Which level of access to the folder does the team lead need in order to complete this task?
- A: Editor
- B: Manager
- C: Administrator
- D: Viewer
Question 44
Universal Containers wants to back-up Salesforce data on a monthly basis.
Which set of tools can a system administrator use to meet this requirement?
- A: Data Export Service, Reporting Snapshots, Einstein Analytics
- B: Data Export Service, Data Loader, Report Export
- C: Data Loader, Scheduled Report, Reporting Snapshot
- D: Data loader, Reporting Snapshot, Report Export
Question 45
Case Assignment Rules are based on elapsed time
- A: True
- B: False
Question 46
A Sales Manager wants all Sales Users in the department to see a Dashboard that displays Total Closed/Won Opportunity Amount by User on a monthly basis.
The Opportunity sharing model is private.
How can the Administrator meet this requirement?
- A: Create the Dashboard from the Opportunities by User Report, then save in the shared Dashboard Folder as a Dynamic Dashboard.
- B: Create the Dashboard from the Opportunities by User Report, select the Sales Manager as RunAs User and save in the private Dashboard Folder.
- C: Ask the Sales Manager to create the Dashboard from the Opportunities by User Report and save it to her private Dashboard Folder.
- D: Ask the Sales Manager to create the Dashboard from the Opportunities by User Report, select ג€View Dashboard as Meג€ and save in the shared Dashboard Folder.
Question 47
Sales Rep and Sales Rep B view an Account report for all Accounts without any filters. The company uses a private sharing model. Each rep sees a different number of results.
What is the explanation for the discrepancy in the reports?
- A: Sales Rep B needs to be assigned to the Sales Rep role.
- B: Sales Rep B needs to be assigned to the Sales Rep queue.
- C: Sales Rep B needs to be assigned to the Sales Rep permission set.
- D: Sales Rep B needs to be assigned to the Sales Rep profile.
Question 48
What are two purposes of the AppExchange? (Choose two.)
- A: Partners can download accounts and contacts to collaborate on sales deals.
- B: Support users can install the Salesforce Console for Service custom app.
- C: Customers can share and install apps published by Salesforce partners.
- D: Administrators can download and customize pre-built dashboards and reports.
Question 49
Ursa Major Solar's default, organization-wide sharing for accounts is set to Public Read/Write. The Administrator needs to ensure that Marketing never modifies an Account record.
Which action should the Administrator take to accomplish this goal?
- A: Assign a permission set to Marketing users which removes Edit permission.
- B: Separate the Marketing role hierarchy from the Sales role hierarchy.
- C: Remove Edit access on Accounts from the custom Marketing profile.
- D: Switch Organization-Wide Default Sharing to Public Read Only.
Question 50
Which of the following are true about Master/Detail relationship in custom objects?
- A: Sharing is inherited from parent
- B: Child needs to be manually deleted when parent is deleted
- C: Only child fields are available for reporting
- D: Lookup field child is required
Free preview mode
Enjoy the free questions and consider upgrading to gain full access!