ADM-201
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Question 1
Inline editing updates the field when
- A: The field is saved/updated
- B: When the record is saved/updated
- C: When the return key is pressed
- D: None of the above
Question 2
User interface settings are global settings and apply to all users of an org.
- A: True
- B: False
Question 3
Custom Links can be used for the following:
- A: Launching an External URL
- B: Running an S Control
- C: Running a report
- D: All of the Above
Question 4
When creating users, does the alias need to be unique?
- A: Yes
- B: No
Question 5
When using Territory Management, can an opportunity be associated with multiple territories?
- A: Yes
- B: No
Question 6
Do users have to display the jump page every time they create a new record?
- A: Yes
- B: No
Question 7
If I'm looking at a detail page, do I know what record type it is?
- A: Yes
- B: No
Question 8
FILL BLANK -
Before creating record types for Leads, Opportunities, Cases or Solutions, you need to create what?
Question 9
FILL BLANK -
List the differences between the Jumpstart Wizard and the Standard Approval Process Wizard:
Question 10
It is possible to share a custom object record manually
- A: True
- B: False
Question 11
FILL BLANK -
What do Business processes do?
Question 12
Which three features can automatically create a Case? (Choose three.)
- A: SMS-to-Case
- B: Lightning for Outlook
- C: Process Builder
- D: Email-to-Case
- E: Web-to-Case
Question 13
Ursa Major Solar is using the content delivery feature of Salesforce Content.
What are two benefits of this feature? (Choose two.)
- A: Associate the content delivery with a Salesforce record.
- B: Use password protection for content deliveries that contain proprietary information.
- C: Customize the URL assigned to the content delivery.
- D: Encrypt certain content delivery files.
Question 14
Universal Containers sells their products to wholesale partners and retail outlets. Each process has its own set of unique sales stages.
Which three features can an administrator customize for each opportunity stage? (Choose three.)
- A: Quota
- B: Probability
- C: Product Family
- D: Forecast Category
- E: Type
Question 15
What does campaign influence allow a user to do?
- A: View the entire campaign hierarchy.
- B: Report on the campaigns that have contributed to an opportunity.
- C: Summarize campaign member statistics on a campaign.
- D: Adjust the percentage of influence each campaign has on an opportunity.
Question 16
You can customize the Opportunity Stage History related list on an Opportunity Page Layout.
- A: True
- B: False
Question 17
In which two ways should Knowledge articles be used? (Choose two.)
- A: To display Salesforce Solutions
- B: To display for customer self-service
- C: To display Salesforce Answers
- D: To resolve customer cases.
Question 18
Universal Containers has purchased additional licenses for five new sales representatives that will start in 30 days. The email accounts for the new representatives will not be active until they start. The new users should be set up ahead of time to assign records, list views, and other Salesforce utilities needed on the day they start.
Which method should a System Administrator use to set up the new users without sending a notification?
- A: Create new users, and then set the start date for 30 days ahead.
- B: Create new users, and then assign a permission set with a start date for 30 days ahead.
- C: Create new users, and then Freeze the users.
- D: Create new users, and uncheck Generate new password, and notify the user immediately.
Question 19
Which object must be related in order to create an Opportunity record?
- A: Account
- B: Quote
- C: Contact
- D: Lead
Question 20
A user profile gas login hour restrictions set to Monday through Friday, 8:00 a.m. to 5:00 p.m. The user logged in at 4:30 p.m. on a Tuesday and it is now 5:01 p.m.
Which application behavior should the user expect?
- A: The user will be able to continue working and start new sessions.
- B: The user will be logged out and any unsaved work-in-process will be saved.
- C: The user will be logged out and any unsaved work-in-process will be lost.
- D: The user will be able to continue working, but will be unable to start any new sessions.
Question 21
Universal Containers has a private sharing model for Opportunities and uses Opportunity Teams. Criteria-based sharing rules are not used. A sales rep at
Universal Containers leaves the company and their user record is deactivated. The rep is later rehired in the same rile. The Salesforce administrator activates the old user record. The user is added to the same default Opportunity Teams, but is no longer able to see the same records the user worked on before leaving the company.
What is the likely cause?
- A: The records were manually shared with the user.
- B: The Stage of the Opportunity records was changed to Closed Lost.
- C: Permission sets were removed when the user was deactivated.
- D: The Record Type of the Opportunity records was changed.
Question 22
Which two dashboards components should display data from the summary rows of a report? (Choose two.)
- A: Metric
- B: Chart
- C: Gauge
- D: Table
Question 23
Is possible to view a forecast based on all of the following EXCEPT:
- A: Territory
- B: Product Family
- C: Date Range
- D: Sales Team
Question 24
Universal Containers has purchased 25 new Salesforce licenses.
How many users can a System Administrator create at the same time on the Add Multiple Users page?
- A: An unlimited number of users.
- B: A maximum of 5 users.
- C: A maximum of 25 users.
- D: A maximum of 10 users.
Question 25
The Support team has asked the Administrator to create a guided process that allows the rep to use scripted screens to collect the appropriate information.
Which tool should the Administrator use?
- A: Cloud Flow Designer
- B: Approval Process
- C: Workflow Rule
- D: Process Builder
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