PSM II
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Question 1
A Scrum Master is not only a servant-leader to the Scrum Team and organization, it's also considered a management position.
Which three activities describe what a Scrum Master manages as reflected by the Scrum Guide? (Choose three.)
- A: Reporting on the performance of the Sprint.
- B: The way Scrum is understood and enacted within the organization.
- C: Managing the capacity and utilization of each Development Team member.
- D: Managing the process in which Scrum is applied.
- E: Managing the Product Backlog items and work in the Sprint Backlog.
- F: Removing organizational impediments that limits the team's progress and productivity.
Question 2
Steven is a Scrum Master asked to assist in creating five new Scrum Teams that will be working to build a highly anticipated product. He talks with them about the importance of being able to integrate their Increments by the end of their Sprints. This includes the first Sprints. The product is very important to both the end users and the organization.
Of the choices raised by future team members, what would Steven encourage?
- A: Each Scrum Team delivers Increments in its own code branch. After UAT is performed at the Sprint Review, the code branch is isolated until enough Increments are considered acceptable. All code branches will then be merged during the release phase.
- B: Each Scrum Team delivers functionality at the end of each Sprint. New Product Backlog items will then be added to the next Sprint Backlog to integrate their functionality with the other teams to create a unified Increment.
- C: All Scrum Teams agree on a mutual understanding of 'done' that defines all work necessary to deliver a potentially shippable Increment that includes all previous Increments delivered for the product.
- D: Wait until enough of the infrastructure and architecture is in place before starting the first Sprints. This will increase the success of delivering integrated Increments in Sprint 1.
Question 3
What would be typical Scrum Master activities during the Sprint?
- A: Monitor the progress of the Development Team and assigning tasks.
- B: Remove impediments and facilitating inspection and adaptation opportunities as requested or needed.
- C: Avoiding conflicts and escalating to the line managers if conflicts occur.
Question 4
The Scrum Master is responsible for the process in which Scrum is adopted and enacted.
- A: True
- B: False
Question 5
As a Scrum Master, you observe that the Product Owner is not collaborating with the Development Team effectively.
What action would you take?
- A: Send the Product Owner to training.
- B: Nominate a proxy Product Owner.
- C: Act as the go-between.
- D: Coach the Product Owner.
Question 6
A Scrum Master teaches those who are interested in the Development Team's progress that progress in Scrum comes from inspecting an Increment at the Sprint
Review.
- A: True
- B: False
Question 7
What is the most appropriate action for the Scrum Master to take if the Product Owner is having difficulties managing the Product Backlog?
- A: Have the Development Team order the work instead of the Product Owner.
- B: Have the Product Owner order the items based on size, having the Development Team work on the smallest items first.
- C: Offer the Product Owner help in understanding that the goal of ordering the Product Backlog is to maximize the flow of value.
- D: Delegate the work to the Assistant Product Owner.
- E: Delay the Sprint in order for the Product Owner to have enough time to prioritize the Product Backlog.
Question 8
What action should a Scrum Master take if the Development Team has decided that Retrospectives are no longer necessary?
- A: Start facilitating more productive and useful Retrospectives.
- B: Suggest reducing the frequency of the Retrospectives.
- C: Extend the Sprint time-box in order to fit the Retrospectives.
- D: Comply with the team's decision.
Question 9
As a Scrum Master, what would you strive for if five new Scrum Teams were to work on one product?
- A: There should be five Product Owners, one for each Scrum Team.
- B: The product has one Product Backlog and one Product Owner.
- C: There should be five Product Backlogs and one Product Owner to manage them.
- D: There should be five Product Backlogs and five Product Owners.
Question 10
Several Sprints into a project, a client is complaining to the Product Owner about the poor performance of the product.
As a Scrum Master, how can you help the Product Owner?
- A: Coach the Product Owner on effective ways to communicate this concern to the Development Team and encourage the Product Owner to add the performance issue to the Product Backlog.
- B: Tell the Product Owner performance is defined by the Development Team.
- C: Note the issue for the next Sprint Retrospective.
- D: Notify the team responsible for system performance.
Question 11
The Product Owner's primary concern is the flow of value reflected in the ordering of the Product Backlog.
- A: True
- B: False
Question 12
During Sprint Planning, the Development Team was not able to confidently forecast a Sprint Backlog but the Scrum Team was able to create a Sprint Goal for upcoming Sprint. What action should the Scrum Master take?
- A: Postpone the Sprint in order for the Product Owner to refine the Product Backlog to the level needed.
- B: Extend the Sprint Planning time-box until the Development Team can forecast enough items to begin the Sprint.
- C: Forecast the most likely Product Backlog items to meet the goal and discuss in the upcoming Sprint Retrospective why this happened and what changes will make it less likely to recur.
- D: Request assistance from the technical architect.
Question 13
According to the values of Scrum, which is the best way to create Development Teams?
- A: The Product Owner will create a skills matrix according to what is needed for the project and work with the technical leads to allocate resources to the team.
- B: Work with the leadership team to allocate members according to skills, seniority and experience to ensure that all Development Teams are balanced fairly.
- C: Provide boundaries to the developers and allow them to self-organize into Development Teams.
Question 14
How should a Scrum Master divide a group of 100 people into multiple Development Teams?
- A: Create teams based on their functional layer.
- B: Have the resource manager assign the people to teams.
- C: Ask the developers to divide themselves into teams.
Question 15
You are the Scrum Master for four Scrum Teams working on one product. Several of the developers notify you that their teams will need full-time help of an external technical specialist in the upcoming two Sprints.
What key concerns should the Scrum Master take into account?
- A: Having enough work for all Development Team members.
- B: The benefit of Development Teams solving the problem themselves and the ability to produce integrated Increments.
- C: Maintaining a consistent velocity.
- D: Hiring additional resources to fill the void in skillset.
Question 16
Which of the following actions is appropriate for a Scrum Master at the Daily Scrum?
- A: Making sure each member has an opportunity to answer all three questions.
- B: Leading the Daily Scrum.
- C: Teaching the Development Team to keep the Daily Scrum time-boxed to 15 minutes or less.
- D: Updating the Scrum board.
- E: All of the above.
Question 17
Which role would know the most about the progress toward a business objective or a release, and be able to explain clearly the alternatives?
- A: The Product Owner
- B: The Release Manager
- C: The Development Team
- D: The Scrum Master
Question 18
Which of the following is true about the Product Owner role?
- A: Can be shared between multiple people on a Scrum Team, Is the same as a Project Manager. Is played by a committee or a team of people.
- B: Is one person. Can be influenced by a committee. Is accountable for ordering the Product Backlog.
Question 19
A PO (Product Owner) is essentially the same thing as a traditional PM (Project Manager).
- A: True
- B: False
Question 20
Which role is responsible for engaging with stakeholders?
- A: The team lead
- B: The business analyst
- C: The project manager
- D: The Development Team
- E: The Product Owner
Question 21
Which statement best describes the responsibility of the Product Owner?
- A: Optimizing the value of the work the Development Team does.
- B: Managing the Development Team.
- C: Ensuring that the work meets the commitments to the stakeholders.
- D: Acting as the go-between for the stakeholders.
Question 22
What is a Product Owner responsibility that he/she might delegate?
- A: Writing User Stories
- B: Ordering the Product Backlog
- C: Representing stakeholders to the Scrum team
- D: Attending the Sprint Review
Question 23
Which stakeholder is the most important for the Product Owner to satisfy?
- A: The company founder
- B: The board of directors
- C: The Head of Product
- D: The Product's users
Question 24
When multiple Scrum Teams are working from the same Product Backlog, also known as scaled Scrum, they must still work in conformance of the Scrum guide.
- A: True
- B: False
Question 25
Customer satisfaction should be measured:
- A: Annually
- B: Quarterly
- C: Daily
- D: Frequently
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