Certified Education Cloud ConsultantPreview

An Advancement office wants a declaratively configured, public-facing form that creates data in Salesforce.
Which solution should the consultant recommend to meet the requirement?

A primary school has implemented the K-12 Architecture Kit. The school needs to report out basic student demographic information.
What should the consultant do to meet this requirement?

A university has a centralized IT team and a committee that oversees data governance and change management. Recruiters want access to Corporate Relations data. Corporate Relations wants access to Executive Education information. The Alumni Relations office wants to work with every department.
Which Salesforce environment strategy should the consultant recommend?

The Executive Education department uses Salesforce to track sales of custom education programs to corporations and organizations. The department director needs to know the pipeline of custom programs and the account region.
How should the consultant meet this business requirement?

A university has hired a consultant to help it plan the campus’s enterprise roadmap for Salesforce. The CIO wants to use a single Salesforce org across the university and is interested in learning more about the Education Data Architecture (EDA). The university has two existing Salesforce orgs; one uses Person Accounts and the other uses a custom data architecture.
What should the consultant do first to assess the situation?

An institution is experiencing record locking and sharing performance issues in a Salesforce.org with the Education Data Architecture (EDA). A consultant notices there are more than 10,000 child records associated to a single parent record.
Which object should the consultant review first?

The IT department at a university is evaluating open source solutions for student events management.
Which consideration should the consultant discuss with the department?

A small college plans to use Salesforce for its student services. A part-time system admin has been working with a program coordinator who has previous Salesforce experience and is eager to work on the project.
What should the consultant recommend?

The career center at a university plans to use Student Success Hub and is preparing to import student data.
In which order should the data be imported?

A Recruitment department wants to centralize its recruitment efforts and application operations, and engage with students through social channels like WhatsApp.
Which solution set should the consultant recommend?

A university's strategic goal is to improve its MBA program rankings. A data point that influences the MBA program ranking is acceptance percentage. The university has asked a consultant to help it reach the goal and increase prospective student engagement across multiple channels.
What should the consultant recommend?

A consultant is working with a customer who already uses Salesforce and wants to enable Education Cloud. The consultant has confirmed that Education Cloud can work in the customer’s existing environment.
Starting in a sandbox, which location should the consultant visit to enable Education Cloud in the existing environment?

The Advancement office is replacing its old CRM system with Salesforce. After creating its technology roadmap and fundraising timeline, the office realizes the new Salesforce environment may go live during a major capital fundraising campaign.
Which critical factor should the consultant identify?

A higher education institution has used Salesforce for many years and has Person Accounts enabled. The institution wants to install the Education Data Architecture (EDA) in its existing Salesforce environment.
Which consideration should the consultant discuss with the institution?

The CRM steering committee that oversees the university's Salesforce implementation needs guidance on governance best practices.
Which best practice should a consultant recommend?

A consultant is making changes to compact layouts in the Education Data Architecture (EDA) and wants those changes to persist when a new release is pushed to the Salesforce environment.
Which step should the consultant take to accomplish this?

An Admissions office is using Education Cloud to manage its student application review process. The office needs to make sure students cannot edit applications after the submission deadline.
Which two features could the consultant use to meet this requirement?

A university Advancement office uses the Education Data Architecture (EDA).
Which EDA functionality should the Advancement office use to track historical data for targeted outreach and donation opportunities?

Why might key stakeholders participate in a Salesforce Center of Excellence?

A university works with business professionals through a continuing education program. Corporate recruiters work with employers to sponsor these programs.
Which object should recruiters use to track the progress of sponsorship requests?

The Student Services department wants a way for students and advisors to picture academic options more clearly and visualize degree requirements.
Which component should the consultant recommend to meet their needs?

A large university is planning to release a new recruitment and admissions solution using Salesforce. The university is closely evaluating a launch window in conjunction with the campus calendar.
Where should the university confirm the Salesforce product release dates that could impact the timeline?

A school is implementing Salesforce with the Education Data Architecture (EDA) to track parents and students in a community. When a contact record is created, a Community user is created leveraging Table-Driven Trigger Management (TDTM). During deployment to production, the consultant notices that only the contact record is created.
Which step should the consultant verify when troubleshooting the issue?

A system admin plans to load data Into Education Data Architecture in the following order: Term, Course, Course Offering, and Account.
What should the consultant discuss with the system admin?