Certified Education Cloud ConsultantDemo

By Salesforce · Question Mode

QuestionQ10

Integration and Data Management

An elementary school has deployed the K-12 Architecture Kit in a new org that uses the Education Data Architecture. The school needs to be able to send SMS messages to parents.

Which solution should the consultant recommend to satisfy this requirement?

  • A APP on the AppExchange
  • B Marketing Cloud Account Engagement
  • C MuleSoft Anypoint Platform
Explanation

An AppExchange SMS application can add SMS messaging capabilities directly to the Salesforce org for parent communications. SMS delivery requires a messaging solution or channel beyond the education data model; Marketing Cloud Account Engagement is not a standalone SMS product, and MuleSoft provides integration tooling rather than the messaging service itself.

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