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By Salesforce · Question Mode

QuestionQ23

Education Cloud Applications, Settings, and Configuration

A higher-education institution has used Salesforce for several years and has Person Accounts enabled. The institution wants to install Education Data Architecture (EDA) in its existing Salesforce environment.

Which consideration should the consultant discuss with the institution?

  • A A support ticket is required to disable Person Accounts.
  • B Person Accounts are unsupported in EDA.
  • C Person Accounts can only be merged with Administrative Accounts.
Explanation

Education Data Architecture does not support Person Accounts. EDA can be installed in an organization where Person Accounts are enabled, but Person Account records should not be used to manage student records; EDA instead uses Administrative or Household Account record types.

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