QuestionQ7

Education Cloud Applications, Settings, and Configuration

The director of graduate recruitment is interested in Education Cloud. Recruitment staff need access to Opportunity and Campaign Member information about students. The IT director is concerned about costs and proposes using other license types for full-time recruitment users.

What should the consultant discuss with the client?

  • A The business use case requires a Salesforce Platform license.
  • B The business use case requires a full Salesforce license.
  • C Education Cloud requires a Customer Community license.
Explanation

A full Salesforce user license provides access to standard CRM objects and applications, including Opportunities and Campaigns. Salesforce Platform licenses do not entitle users to Campaign or Opportunity access, and Customer Community licenses are intended for external Experience Cloud users rather than full-time internal recruitment staff.

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