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Question 76
The executive identified that there would be a benefit to the construction companies as their working time lost due to accidents would be reduced. This was included as a benefit to ABC Company in the business case for the Health and Safety Training Project.
Is this appropriate, and why?
- A: Yes, because the benefits to the customer are an essential part of business justification for a project.
- B: Yes, because both tangible and intangible benefits should be included in the business case.
- C: No, because ABC Company will not achieve their benefits if construction companies do not book the courses.
- D: No, because it is the customer's benefits that should be used to justify the project business case.
Question 77
A construction company that is one of ABC Company's key clients has agreed to provide a member of the staff to review and comment on the 'e-learning course'.
Which stakeholder interest should the member of staff represent, and why?
- A: Supplier, because this stakeholder provides the expertise required by the project.
- B: Supplier, because this stakeholder is an external supplier.
- C: User, because this stakeholder may train its staff using the 'e-learning course'.
- D: User, because this stakeholder ensures that the project provides value for money.
Question 78
Use the 'Additional Information' in the Scenario Booklet to answer this question.
The Operations Director is the executive for the project and has proposed that a senior course developer be appointed as project manager. The course developer works in the Training Development Manager's team and has a good understanding of the standard course development model. The course developer was a team manager on a previous project for which the Operations Director was the executive.
Is this proposed appointment appropriate, and why?
- A: Yes, because the course developer is responsible for ensuring that trainers deliver courses to the required standard.
- B: Yes, because the course developer is likely to have the project management and specialist knowledge required.
- C: No, because the course developer's team reports to the Business Development Director, not the Operations Director.
- D: No, because there is a conflict of interest as the Training Development Manager is responsible for gaining accreditation.
Question 79
The 'classroom-based training materials' will be used as the basis for developing the 'e-learning course'. As a result, the executive wants to ensure that the
'classroom-based training materials' are of the required standard. The executive has asked to meet the project manager every day during stage 2 to discuss progress and identify any concerns regarding quality.
Is this an appropriate approach to applying the organization theme, and why?
- A: Yes, because the executive should be available to provide ad hoc direction to the project manager.
- B: Yes, because the executive should be the key decision-maker on the project, supported by other project board members.
- C: No, because the senior user should be responsible for specifying the quality criteria for the training materials.
- D: No, because the project manager should be given authority to manage the project on a day-to-day basis.
Question 80
ABC Company has a number of projects in progress. The executive of the Health and Safety Training Project is also a member of the project board for two other projects and is very busy. As a result, during this initiation stage, the executive has appointed another person to carry out both their business assurance and the role of change authority for minor and medium severity issues.
Is this appropriate, and why?
- A: Yes, because people with delegated project assurance roles may act as the change authority.
- B: Yes, because projects that are likely to have many changes should delegate the change authority.
- C: No, because the decision to have a change authority should be made before the project is authorized.
- D: No, because the project manager identifies the level of tailoring that is relevant for the project.
Question 81
The development of the 'e-learning course' will be outsourced to an external supplier and their key members will join the project management team. The supplier wants to keep their work processes confidential and not share these with ABC Company. ABC Company has agreed.
Who should approve the external supplier's team plan?
- A: Senior supplier
- B: Project manager
- C: Supplier assurance
- D: Corporate, programme management or customer
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