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Question 1
Your program has 121 stakeholders that you'll need to communicate with. Your communications management plan defines how the communication should happen, what should be communicated, and the expected modality of the communications. You'll also need which one of the following as an input to the information distribution process in your program?
- A: Change requests
- B: Earned value management results
- C: Stakeholder analysis plan
- D: Performance reports
Question 2
You are the program manager of the BHG Program. One of the projects in your program will be using new materials that are somewhat untested. You are worried that there may be delays and waste because the project team is unaware of how to accurately use these materials. You elect to send the people that will be using the new materials through training on how to complete their project work. You also allow them to purchase some of the materials to experiment on their use before the actual project work is to be done. You want to ensure that mistakes do not enter into the project. What type of action have you provided in this scenario?
- A: This is an example of a preventive action.
- B: This is an example of team development.
- C: This is an example of quality assurance.
- D: This is an example of a corrective action.
Question 3
A risk response in a project in your program has actually caused new risks. What term is assigned to the new risks that a risk response has created?
- A: Reactionary risks
- B: Chain risks
- C: Secondary risks
- D: In flux risks
Question 4
You are the program manager for your organization. You have proposed a program that will cost $750,000 and will last for four years. Management is concerned with the cost of the program in relation to the return your program will bring. If the rate of return is six percent what is the minimum value your project should return in four years based on the investment of the program?
- A: $750,000
- B: $795,000
- C: $750,001
- D: $946,857
Question 5
You are the project manager for the JJY Project, which is similar to the HHG Project you managed last quarter. You would like to model the current project scope on the previous project to save time and effort. This is an example of what kind of scope definition?
- A: Analogous estimating
- B: Organizational process assets
- C: Parametric scope definition
- D: Template driven
Question 6
What quality control chart compares two or more variables over time to determine how closely the variables may be related to one another?
- A: Run chart
- B: Scatter diagram
- C: Control chart
- D: Pareto diagram
Question 7
All of the following are resources that need to be monitored and controlled except for which one?
- A: Equipment
- B: Staff
- C: Quality
- D: Facilities
Question 8
What schedule analysis simulation tool allows you, the project manager, to review possible combinations of events such as optimistic, most likely and pessimistic outcomes for your project?
- A: pert
- B: gert
- C: pmis
- D: Monte Carlo
Question 9
All of the following are resources that you will need to monitor and control in a program environment except for which one?
- A: Staff members
- B: Contracts
- C: Quality
- D: Equipment
Question 10
What cost estimating approach uses the work breakdown structure to create a cost estimate?
- A: Analogous
- B: Definitive
- C: Top down
- D: Parametric
Question 11
You are the program manager for your organization. You and your program team have been creating and transferring the program benefits to operations as feasible in your program execution. The process of delivering the program's benefits describes what process in program management?
- A: Quality control
- B: Benefits management
- C: Direct and manage program execution
- D: Quality assurance
Question 12
Ned is the program manager for his organization and he's considering some new materials for his program. He and his team have never worked with these materials before and he wants to ask the vendor for some additional information, a demon, and even some samples. What type of a document should Ned send to the vendor?
- A: RFI
- B: RFP
- C: RFQ
- D: IFB
Question 13
If a program has a budget of completion of $550,000, is 25 percent complete, and has spent $135,000 what is the cost variance (CV)?
- A: .99
- B: -$2,500
- C: $2,500
- D: 1.02
Question 14
Which of the following types of floats are available? Each correct answer represents a complete solution. Choose two.
- A: Half float
- B: Full float
- C: Total float
- D: Free float
Question 15
In your program you must adhere to Six Sigma as part of your organization's enterprise environmental factors. There is terminology, reports, and measurements that you are expected to use as part of your program. Six Sigma is an example of what program management process?
- A: Quality control
- B: Process improvement
- C: Scope verification
- D: Quality assurance
Question 16
You are the program manager of the NHQ Program. You will need to initiate six projects for your program. When should project initiating happen within a program?
- A: Whenever the program needs to initiate projects, it may, as long as the program has not entered the closing processes of the program.
- B: With program execution
- C: With program initiation
- D: With program planning
Question 17
What is the present value of a program that will be worth $3,567,000 if it lasts for six years and the rate of return is five percent?
- A: $1,550,850
- B: $3,532,000
- C: $2,502,750
- D: $2,661,750
Question 18
You are the program manager for your organization and management has asked you to be certain to finalize the lessons learned documentation for your program.
When will the lessons learned documentation be created?
- A: Lessons learned are in program execution.
- B: Lessons learned are created at each program deliverable.
- C: Lessons learned are created during the program closure.
- D: Lessons learned are created during the program archive.
Question 19
You are the program manager of a new program in your organization. This program will last for one year and your program team will work full-time on the effort.
The nature of the work requires that the program team work closely together for the next year, but many of the program team members have never met one another. You decide to take the team on an outing where they can work together through challenges, learn teamwork, and get to know one another. This is an example of what process?
- A: Cost of quality
- B: Storming
- C: Forming
- D: Team development
Question 20
You are the program manager for your organization and you're coaching Tom, an aspiring program manager, on program management. Tom is curious about controlling communications. Which one of the following is an output of the communications control process?
- A: Approved change requests
- B: Communications management plan
- C: Stakeholder analysis charts
- D: Performance reports
Question 21
You are the program manager for the SRQ Program. You have rejected several change requests for the program scope. What must you do with the rejected change requests?
- A: Communicate why the change request was rejected and record the results in the lessons learned documentation for your program.
- B: Inform the stakeholders that their change requests have been rejected.
- C: Communicate the change request status to the stakeholders and record the results of the change request in the change register.
- D: Inform the stakeholders why their change requests have been rejected.
Question 22
You need to create a document that will define the costs, resources, and characteristics of each deliverable the program will create. What document should you create?
- A: Program work breakdown structure
- B: Program work breakdown structure dictionary
- C: Program charter
- D: Program scope statement
Question 23
An organization is considering a new program. The business analyst believes that the benefits to the organization would equate to $1,550,000 in five years. If the rate of return for this program is six percent what is the maximum amount the organization should invest in this program?
- A: $1,158,250
- B: It depends on the internal decision making process.
- C: $2,074,249
- D: $1,550,000
Question 24
You are trying to determine if you should buy or build a solution for your program. If you build the solution it'll cost you $45,000 to create and $7,000 per month to support. A vendor reports that they can create the solution for you for $1,000 but you'll have to pay them $9,000 per month to support the solution. Should you buy or build this solution?
- A: Build the solution if you'll use it longer than 22 months.
- B: Buy the solution if you'll use it longer than 24 months.
- C: Buy the solution if you'll use it longer than 22 months.
- D: Build the solution if you'll use it longer than 25 months.
Question 25
In your organization there are rules and procedures that the program manager must follow and abide by before the program can begin and must continue to follow once the program is in execution. What term is assigned to the enforcement of these program management rules and procedures?
- A: Program governance
- B: Organizational process assets
- C: Program standards
- D: Process analysis
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