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Question 26
An agile project is approaching its first release date, and the product will be supported by the operations team. To ensure proper support for the product, what should the project manager do?
- A: Engage an external consultancy to assemble supporting documents and coordinate the knowledge transfer.
- B: Propose a workshop with the operations team to outline all requirements of the new software and how to properly support it.
- C: Ensure the operations team has representation in the planning and review meetings and that there are support requirements in the backlog.
- D: Create and prioritize a support manual on the product backlog to ensure adequate knowledge transfer.
Question 27
An experienced project manager is working on a complex hybrid project that has several dependencies with other projects. How should the project manager reduce the risk related to those external dependencies?
- A: Assess consolidated project plans for dependencies, gaps, and continued business value
- B: Delegate the review of dependencies to the project sponsor and resource manager
- C: Schedule a daily interproject review to track the progress of each project plan and their dependencies
- D: Ask the project management office (PMO) to review the project plan dependencies
Question 28
In a complex project with several subcontractors, one subcontractor reports a likely delay in the schedule. This could affect the other subcontractors and impact their ability to deliver on time.
What should the project manager do first?
- A: Assess the schedule and update the risk register.
- B: Report the delay to all other subcontractors.
- C: Change the milestones and sequence of work.
- D: Escalate to senior management and the stakeholders.
Question 29
A company has always acquired very specialized services from local companies for its projects. During the planning stage for a regulatory project, the project manager is informed that local vendors would not be able to operate due to an unexpected major event. There is an option to hire the same services from companies in other countries.
What should the project manager do in this situation?
- A: Review organizational process assets (OPAs) for similar projects.
- B: Create a change request to extend the duration of the project.
- C: Plan to execute the procurement tasks in a virtual environment.
- D: Ask the project sponsor to put the project on hold.
Question 30
A project scope was developed with numerous assumptions. During the execution phase, the assumptions changed, which has jeopardized the planned business value of the project.
What should the project manager do next?
- A: Deliver what was planned in the project management document according to the specifications
- B: Update the assumptions log and change log, and implement the change control process
- C: Inform the client that the project cannot meet the project timeline and additional costs will be incurred
- D: Report on the changed assumptions to the project sponsor and seek support to prioritize the change requests
Question 31
A project is scheduled to end in 2 weeks. The team is expected to continue working long hours and is showing signs of weariness and fatigue.
What should the project manager do lo encourage the team?
- A: Schedule training courses to enhance team performance.
- B: Schedule working lunch meetings until the project is complete.
- C: Add new team members to help the project finalization.
- D: Initiate rewards and incentives according to assessment results.
Question 32
A project team member complained to the project manager that they are not sure if they are working on the latest requirements document because it was emailed to them about one week ago. They mentioned that, in the past, they worked on a document for more than 20 hours only to find out later that another learn member had already updated that same document but did not send them the latest revisions.
What should the project manager do to avoid this situation in the future?
- A: Encourage better team communication by positioning team members closer together.
- B: Implement a project management information system (PMIS).
- C: Update the communications management plan to ensure correct delivery of the latest version.
- D: Restrict team members from sending the requirements documents via email.
Question 33
A project manager is preparing the business case for a project in a not for profit organization. The project manager justifies the cost of the project to a group of sponsors.
Which benefits realization metric should the project manager use?
- A: Budget at Completion (BAC)
- B: Payback period
- C: Total value of ownership
- D: Return of investment (ROI)
Question 34
A company is transitioning from a predictive to an agile approach. During the last two sprint reviews, the product owner complained about the development team, indicating that the increments do not meet the acceptance criteria defined in the user stories. The development team complained about the product owner, who is defining sprint backlog items, because the backlog items cannot be delivered during the 2-week sprints agreed to at the beginning of the project.
How should the project manager resolve this situation in their new role as servant leader?
- A: Encourage the whole team to be empowered and accountable for the decisions made according to their roles.
- B: Extend the sprints to 3 weeks to allow the work requested by the product owner to be completed.
- C: Request that the team use the next sprint to complete all technical debt remaining from the previous sprints.
- D: Review the organizational process assets (OPAs) to find similar situations and review the resolution actions taken.
Question 35
During project execution, one of the project tasks is to create an important document for a service vendor. The project manager assigns a senior engineer to clearly detail the service instructions to avoid any redo loops. Two days after the service information document was sent, the service vendor has doubts and needs more clarity on the task. This redo loop will probably cause a delay of one or more days.
What should the project manager do next?
- A: Assign another engineer to the task due to the urgency.
- B: Discuss the issue with the engineer and determine how to prevent another problem.
- C: Document the task on the kanban board and make it the highest priority.
- D: Escalate the issue to the engineer's functional manager.
Question 36
A regulatory branch of an environmental government agency has recently placed a ban on the manufacturing of a specified thickness of plastic packaging products. This ban will take effect in 12 months. The project manager for a startup firm working in alternative packaging has been monitoring the progress of this law for a while and, as part of the risk management, has identified new products that can support a growing customer base.
What should the project manager do next?
- A: Begin a marketing campaign to sell alternative packaging after the 12-month period ends
- B: Organize a meeting with all stakeholders and review the stakeholder engagement plan
- C: Continue production processes and plan to discuss changes at the next annual target review meeting
- D: Inform management of the new law as an opportunity to expand market share and share the proposed products
Question 37
During the execution phase of a project, one of the customer's stakeholders keeps requesting changes to the scope every week. Which three actions should the project manager take to resolve this issue? (Choose three.)
- A: Update the relevant project documents with this obstacle.
- B: Highlight the impacts of the changes during the next project meeting.
- C: Adjust the project management plan to include the changes in scope.
- D: Continue the execution as planned and defer the changes to a future phase.
- E: Schedule a meeting with the customer to align the approach.
Question 38
A project manager for an IT company starts a project with members distributed across five different countries and four different time zones. In the first meetings with the sponsor and some stakeholders, the project manager notices that people do not join the meetings on time, have internet connection issues, or experience language barriers during some conversations.
What should the project manager do to improve communication among the team?
- A: Arrange for some initial face-to-face team meetings for the project team to meet each other
- B: Explain the benefits of common working hours to aid better communication among the project team
- C: Set up a team communications management plan for the company and team members to follow immediately
- D: Share a contact log document for all the team members to make communication easier
Question 39
A project manager is assigned midway through a project. The team members are in different locations across the country and they are unable to meet in-person often. During a status review meeting, one of the stakeholders highlighted that they were unaware of the status for the project deliverables.
What should the project manager do first?
- A: Schedule a meeting with the stakeholder, and include the stakeholder’s needs in the project management plan
- B: Review the communications management plan and verify whether the stakeholder’s needs are captured in the project management plan
- C: Request the project team include the stakeholder's details and make sure the project status reports are shared with the stakeholder
- D: Review the stakeholder management plan and update the stakeholder register for incorporation in the project management plan
Question 40
A project that has to be delivered by the targeted date has been delayed due to an unforeseen risk occurrence. How should the project manager compress the project to ensure the completion date is not affected?
- A: Add more project resources
- B: Fast-track the project
- C: Reduce the project scope
- D: Increase the project cost
Question 41
A client's company announces a reorganization, which includes changes in the senior management involved in the project. The new project sponsor is asking to put the project on hold until they review the scope.
What should the project manager do next?
- A: Wait for a new project scope from the new project sponsor
- B: Discuss the requirements and update the project management plan with the new sponsor
- C: Discuss the issue with the project team and update the project management plan
- D: Amend the risk register and provide suggested mitigation strategies
Question 42
A few key team members recently left the project team. The remaining members took time to understand the details and found it difficult to make progress. As a result, the project schedule is seriously delayed.
What should the project manager do?
- A: Request additional resources to be incorporated to the project team.
- B: Observe the project team and give them time to catch up before escalating.
- C: Escalate to the project sponsor and seek alternatives to resolve the issue.
- D: Review the issues and adjust the project plan to give a realistic schedule.
Question 43
A project is in the middle of the fifth iteration. Due to a sudden slump in the economy, the company recorded a drastic reduction in revenue. The strategic direction was to Implement cost-reduction measures immediately.
What should the project manager do next?
- A: Continue the current sprint without interruption and address priorities in the upcoming product backlog grooming sessions.
- B: Meet with the sponsor for guidance on the best path forward before executing sprints.
- C: Allow the project team to decide on the best path forward for the current sprint.
- D: Schedule a meeting with the product owner, discuss priorities and decide if anything from the backlog can be eliminated, based on current constraints.
Question 44
A project manager collects various pieces of information and consolidates metnics in an agile project. The project manager finds that there is slack in the team in terms of productivity. The number of items sent to development per person has decreased by 10%, and the project manager used a root cause analysis (RCA) and discovered the reason is a lack of knowledge in one of the frameworks used for modeling.
What should the project manager do next?
- A: Add new members for the underperforming team
- B: Seek an external expert to review the framework
- C: Arrange for external training amid the tight project schedules
- D: Foster knowledge sharing and coaching among team members
Question 45
A customer support team has planned short, iterative cycles for working on customer-reported issues. Recently, there was a surge of high-priority issues that disrupted the original plan, and the team's manager is finding it difficult to manage the progress.
Which approach should the project manager suggest using?
- A: Agile Scrum approach
- B: Agile Kanban approach
- C: Spiral approach
- D: Rapid application development approach
Question 46
The sponsor of a newly formed agile project is struggling to understand the scope and to determine when critical product features will be ready to use. What should the project manager do?
- A: Move the team’s kanban board to a more visible place to improve the communication with key stakeholders.
- B: Create a detailed project management plan with all planned releases and the tasks needed to deliver them.
- C: Establish the project vision, break down the mam features backlog, prioritize, and create an overall release plan.
- D: Invite the stakeholder to the project’s daily meetings, providing better visibility on what the team is working on.
Question 47
A project manager is part of a balanced matrix project organization. The project manager will receive all work performance updates directly from the new sourcing department head who has no time to spare to give the project manager the information.
What should the project manager do?
- A: Discuss the situation with the company project sponsor for advice
- B: Request information directly from the sourcing department team members
- C: Work out a resolution in consultation with the sourcing department head
- D: Present the situation to the manager of the sourcing department head
Question 48
A risk was raised during the initiation of a project. The supplier discontinued software support for one of the project’s required inputs. The project manager planned a reserve budget to allow the project to continue in the event of this occurrence.
What should the project manager do?
- A: Tell the project team to stop work, as software support will be canceled and the project cannot continue.
- B: Advise the supplier that the sponsor will pay for software support as previously planned.
- C: Ask the supplier to continue providing software support until the end of the project.
- D: Inform the sponsor that the risk has been realized and that a decision has to be made for the project to continue.
Question 49
A project manager is leading a global team that they have worked with in the past and has a high level of trust with them. The team is located in different countries and time zones and will need decisions in a timely manner.
In order to ensure that the project runs smoothly across the team, how should the project manager approach delegation?
- A: Delegate certain authorities and share information to allow fair decision-making.
- B: Delegate most authorities and share information to allow fair decision-making.
- C: Delegate most authorities and control the authority by withholding important information.
- D: Delegate certain authorities and control the authority by withholding important information.
Question 50
For some time now, doubts have been raised about who is responsible for delivering a key benefit of a project. What should the project manager do next?
- A: Meet with the stakeholders involved to clearly define their roles and responsibilities with regard to the benefit.
- B: Understand the context of the situation and escalate the problem to the steering committee.
- C: Document the risk in the risk register and generate the risk responses and their respective associated plans.
- D: Meet with the customer to obtain consensus with the recipient of the benefit and determine a means to deliver the benefit.
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