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Question 226
A project manager is working on a project with three virtual teams. Team A is in a different time zone than teams B and C. The project was going well, but recently team A has started feeling left out. Information reaches team A late or is sometimes missed, and teams B and C give preference to each other's problems over team A. The project manager has already set project guidelines, but realizes they need to be improved.
Which two things should the project manager do to help the teams collaborate better? (Choose two.)
- A: Update the communications management plan and encourage the teams to review it promptly and proactively.
- B: Schedule weekly progress meetings with all three teams and have them take turns as key players.
- C: Create a status reporting template and share it with all team members before the day ends.
- D: Plan for team members to temporarily work at each other's locations to better provide a sense of community.
- E: Schedule daily meetings with each team to understand their progress and concerns in detail.
Question 227
The project manager's firm is executing a construction project. The project is stalled due to reemerging conflicts and misunderstandings among stakeholders.
What should the project manager do to ensure a smooth start and completion of the project?
- A: Invite all the stakeholders to a change control board (CCB) meeting, share feedback and facts, and come to a consensus.
- B: Advise the firm to cancel the project due to misunderstandings among the stakeholders and the associated risks.
- C: Conduct an on-site survey, start the project to avoid any undue delays, and ensure costs are under control.
- D: Determine the root cause of the misunderstandings, get all parties to reach a consensus, and help to implement the outcome.
Question 228
A project manager has been assigned to take over an existing software project. The project manager inherited a lean team comprised of key stakeholders, subject matter experts (SMEs), and senior developers. While reviewing the project status with the team, the project manager observes that the team seems to lack direction and enthusiasm.
What should the new project manager do?
- A: Encourage participation in decision making and empower the team.
- B: Ensure everyone performs their assigned tasks as planned.
- C: Meet with the project sponsor and propose a corrective action for the project.
- D: Organize frequent team building sessions and update the risk register.
Question 229
A project manager implementing a hybrid project is dealing with multiple stakeholders in a rapidly changing business environment. How should the project manager ensure that the needs of stakeholders are consistently met?
- A: Add more iterative techniques to improve stakeholder learning.
- B: Use iterative life cycles involving stakeholders to enable the team to improve the product end result through successive prototypes.
- C: Identify all the critical stakeholders during project initiation.
- D: Assign one team member to one stakeholder to ensure that the responsible team member is conversant with the needs of the stakeholder.
Question 230
In an agile environment, a project is running iteration four out of six. A team member leaves the company with no replacement.
What should the project manager do?
- A: Ask the sponsor for an experienced team member in the company to help the project team.
- B: Reduce the scope of the project and inform stakeholders.
- C: Ask the team for extra work to fulfill the project commitment.
- D: Update the issue log and refer to the resource management plan to address the situation.
Question 231
A new team member is assigned to a team that consistently delivers each iteration. The new team member does not understand many of the processes followed and begins to negatively impact the schedule.
What should the project manager do?
- A: Allocate time within the iterations to mentor the new team member.
- B: Assign easier activities to the new team member.
- C: Place the new team member on a performance improvement program.
- D: Ask another team member to take some of the new team member's work.
Question 232
During the project planning phase, a project manager is informed that they cannot start one activity before another department implements the required IT system. What should the project manager do?
- A: Fast track this dependency to avoid delaying the project.
- B: Perform Integrated Change Control.
- C: Ask IT to prioritize the needed system to meet the schedule.
- D: Include the dependency in the project schedule.
Question 233
A project manager is building a team to work on a service integration project that will transition technology management services from company A to company B. The project team will consist of members from both companies. Prospective team members for the project are located all over the world, have different types of technology backgrounds, and use different approaches for work.
How should the project manager build a cohesive, high-performing team?
- A: Ask the human resources (HR) department to arrange interview meetings to select the team.
- B: Organize the team members into several kick-off sessions based on technology type.
- C: Ask prospective team members to write a short biography explaining how they can contribute to the team's success.
- D: Review the list of team members’ skills and understand how they will work together to deliver the project outcomes.
Question 234
A project manager is leading a project at a contracting company, and the project team just completed an iteration. The product passed inspection, but an additional feature was added to the product. The customer notices the additional feature and thinks it will introduce new risks to the product.
What should the project manager do to avoid this situation in the future?
- A: Follow the proper change control process and evaluate the change for further impact.
- B: Perform frequent reviews with the customer to ensure that the product is working as expected.
- C: Manage the scope baseline to influence the factors that drive change.
- D: Work with the customer to ensure the feature adds value.
Question 235
A project team delivered a critical deliverable to the customer. The customer complained that the maintenance manual was not included.
What should the project manager do next?
- A: Review the terms and conditions of the contract.
- B: Submit a change request to include the manual.
- C: Review the stakeholder engagement plan.
- D: Add the needed manual and update the risk log.
Question 236
A project manager is managing a project that is halfway through its execution phase, and the quality standards of the deliverables were formally accepted.
However, a government agency has recently introduced new standards that may significantly impact the project. The deliverables must be changed to align with the new quality standards.
What should the project manager do?
- A: Schedule training for the project team on the new regulations introduced by the government agency
- B: Set up a structured, independent processes to determine if project activities followed the standards
- C: Update the lessons learned register and inform senior management of the new standards
- D: Evaluate the impact the new regulations will have on the project and submit a change request
Question 237
A company is moving its headquarters to another city. The project manager responsible for the assignment has been using a predictive approach during the transition. However, the information systems will be migrated using an agile approach. The project manager needs to decide which kind of contract to sign with the vendor responsible for migrating the systems. The project manager is concerned about controlling finances while delivering results.
How should the project manager address this situation?
- A: Sign a single agreement for the whole project.
- B: Confirm payment after each project retrospective.
- C: Negotiate payment after all project migration is completed.
- D: Use fixed-price increments as user stories are completed.
Question 238
A leader from project B consistently reaches out to a team member in project A for assistance. What should project A's project manager do?
- A: Tell project A's team member to ignore project B's leader.
- B: Talk with project B's leader to discuss possible impacts to both projects.
- C: Allow project B's leader to continue building relationships.
- D: Ensure project A's team member can finish the work committed to project A.
Question 239
A risk was identified at the beginning of a project, and a response plan was established. Unforeseen consequences resulted in a higher level of risk. The project manager has an idea that could address the new risk in an efficient way, but the response is different from the original risk mitigation plan.
What should the project manager do?
- A: Submit the new response plan to the stakeholders for their review.
- B: Obtain management approval prior to implementing the new risk response.
- C: Implement the new response to address the risk.
- D: Use the management reserve to mitigate the risk.
Question 240
The testing backlog for a hybrid project has increased significantly and is becoming a bottleneck. The team has researched a tool that could resolve the bottleneck, and the project manager has been informed.
What should the project manager do next?
- A: Escalate the issue with the product owner.
- B: Reduce the testing scope of the backlog.
- C: Add developers to remove the backlog.
- D: Enroll team members in training on the tool.
Question 241
A project manager has taken over a project that has been without a project manager for the last couple of weeks. The team is feeling lost and there are a few team members who are confused about the next steps and the final outcome of the project.
What should the new project manager do?
- A: Set short-term goals in order to create a winning culture internally and praise team members for achieving them.
- B: Ask the project sponsor to provide team members with a project direction regarding outcomes.
- C: Avoid conflict and let the team self-organize on how they want to work on the project tasks.
- D: Escalate the situation to the steering committee and request that more time be allotted to the project.
Question 242
A project manager is leading a project that will be delivered using a Scrum framework. The organization has an innovative project management office (PMO) that fully supports agile and also has a very friendly procurement team. A new vendor needs to be engaged to provide more developers for a new reporting platform.
What should the project manager do?
- A: Consult the development team and engage a vendor that is recommended by them.
- B: Use a formal approach using procurement policies, procedures, forms, and work instructions.
- C: Consult the product owner and engage a vendor that is recommended by them.
- D: Use an agile approach and engage a vendor that delivered well in a previous organization.
Question 243
A project manager is assigned to a time-bound internal project on quality improvement. During project execution, the project manager observes that a specific team member is being isolated by other team members.
Which three actions should the project manager take? (Choose three.)
- A: Identify the isolated team member as a risk and document the situation in the risk register.
- B: Get feedback from other team members to understand what led to this situation.
- C: Obtain feedback from the isolated team member to understand the situation.
- D: Allow team members to resolve personal issues without involving the project manager.
- E: Arrange and conduct team-building sessions to improve team effectiveness.
Question 244
A project manager has been appointed to lead a project but has not previously worked with the project team members. The project manager notices that the team is a mix of senior and junior professionals.
What should the project manager do to start establishing a successful relationship?
- A: Schedule one-on-one meetings with the project team members to coach them on how to do their work better based upon previous experience.
- B: Start speaking with each team member separately to understand their needs and personal goals to determine a leadership style.
- C: Establish authority in the team by setting ground rules and key performance indicators (KPIs).
- D: Schedule a team-building activity and start meeting personally with the project team members.
Question 245
A project manager wants to ensure that the project acceptance criteria are met for all project deliverables. What should the project manager do to accomplish this?
- A: Create a statement of work (SOW) and ensure it remains unchanged during the project life cycle.
- B: Include project stakeholder expectations and needs while creating project acceptance criteria.
- C: Schedule regular meetings with project stakeholders to make sure they are satisfied.
- D: Discuss project acceptance criteria with the project sponsor before the execution phase.
Question 246
A project team member does not submit the project status report on time. The team member is frustrated about being required to complete the report. The team member believes that the report does not reflect the reality of the project, has too many pages, and will not be read by stakeholders.
What should the project manager do?
- A: Review the requirements of the report with the team member to redefine its purpose.
- B: Instruct the team member to provide the report and document this in the performance review.
- C: Reassign the report to another team member to prepare and submit it as requested.
- D: Escalate to the team member's functional manager that the report was not submitted as requested.
Question 247
A project team's performance is being impacted by impeding internal procedures that are affecting the progress of activities and team autonomy.
What should the project manager do first to address this situation?
- A: Discuss the issue in the next sprint review meeting
- B: Train the team members on the organization's procedures
- C: Ask the organization to improve the internal procedures
- D: Try to remove the barriers and empower team members
Question 248
A project manager has been assigned to a new project. There is one team member who never says anything during meetings. After meetings, however, the team member sends detailed emails with very good suggestions that help with project execution.
How should the project manager guide the team members?
- A: Remind the team members to follow the team charter.
- B: Arrange a team-building activity to involve all team members.
- C: Motivate the team members to speak freely in the meeting.
- D: Review the communications management plan with the team members.
Question 249
The project manager of a high-risk project is concerned about a delay in the schedule that might force the project to move its go-live date. What should the project manager do next?
- A: Capture the risk in the risk register and monitor it to prevent it from becoming an issue by taking the proper response action.
- B: Raise a change request to the change control board (CCB) to ask for funds to onboard new resources to expedite the project.
- C: Ensure that the project meets the committed time lines as this is the core objective and purpose of the project.
- D: Ask the sponsor to start a new project to support the existing project and help it meet the original time line.
Question 250
A new privacy law will go into effect at the beginning of the next calendar year. The project manager realizes the project needs to be compliant with the new law.
What should the project manager do next?
- A: Inform the legal department that the project scope will be updated.
- B: Inform the product owner that the project will continue as planned.
- C: Inform the project steering committee of this constraint.
- D: Inform the project team and create a spike for the next iteration.
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