CIS-PPM Practice Exam — 167 Free ServiceNow Questions

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Question 1

Project Portfolio Setup and Configuration

Why is it recommended to keep the value of the property 'com.snc.project.task.max_task_duration' to 2600 or under?

A Best practices states projects should be no longer than 5 years.
B The system is unable to handle more than 2600 tasks.
C To avoid application memory issues.
D Because projects longer than 2600 days will no longer load.

Question 2

Project Planning and Management

Question 3

Project Portfolio Setup and Configuration

Question 4

Project Portfolio Core Overview & Fundamentals

Question 5

Project Planning and Management

Question 6

Project Portfolio Setup and Configuration

Question 7

Project Planning and Management

Question 8

Project Portfolio Setup and Configuration

Question 9

Demand Management

Question 10

Program and Portfolio Management

Question 11

Demand Management

Question 12

Demand Management

Question 13

Resource Management

Question 16

Demand Management

Question 17

Project Portfolio Setup and Configuration

Question 18

Demand Management

Question 19

Project Portfolio Setup and Configuration

Question 20

Program and Portfolio Management

Question 21

Project Portfolio Core Overview & Fundamentals

Question 22

Project Portfolio Setup and Configuration

Question 23

Resource Management

Question 24

Project Portfolio Setup and Configuration

Question 25

Project Planning and Management

Question 26

Resource Management

Question 27

Project Portfolio Setup and Configuration

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Which role can create a project status report in the Project Workspace?

A itil
B it_demand_manager
C it_project_manager
D it_project_user

Which role in Protect Portfolio Management contains both the resource_user and it_demand manager roles?

A it_project_manager
B scrum_master
C itil
D timeline_admin

The Project Management application enables users to create parent-child relationships between tasks and dependencies, such as finish-to-start and finish-to-finish, between tasks. How many relationships can exist between two tasks?

A One
B Two
C Three
D Four

How can the planned start date on a WIP/Closed task be changed?

A By setting the property – 'Enable firing of Business Rules on save from Planning Console'
B By setting the property – 'Enable alter of planned date with Actual for Manual Project'
C By setting the property – 'Enable altering of planned date(s) for task in WIP/Closed'
D By setting the property – 'Enable project cost rollup'

Question 6

Project Portfolio Setup and Configuration

Question 7

Project Planning and Management

Question 8

Project Portfolio Setup and Configuration

Question 9

Demand Management

Question 10

Program and Portfolio Management

Question 11

Demand Management

Question 12

Demand Management

Question 13

Resource Management

Question 16

Demand Management

Question 17

Project Portfolio Setup and Configuration

Question 18

Demand Management

Question 19

Project Portfolio Setup and Configuration

Question 20

Program and Portfolio Management

Question 21

Project Portfolio Core Overview & Fundamentals

Question 22

Project Portfolio Setup and Configuration

Question 23

Resource Management

Question 24

Project Portfolio Setup and Configuration

Question 25

Project Planning and Management

Question 26

Resource Management

Question 27

Project Portfolio Setup and Configuration

Which role is required to define custom schedules?

A resource_manager
B pps_resource
C system admin
D resource_user

Can an it_project_manager convert a task to a milestone?

A Yes, if the task is assigned to the project manager.
B Yes, by right-clicking on the task in the Planning Console.
C No, the PPS admin role is also required.
D No, this can only be done by a system admin.

In order to map custom fields from Microsoft Project to ServiceNow when importing a project, you must first:

A Configure the Project form
B Export the project to XML format
C Import your project
D Create custom fields in your ServiceNow instance

The Defect and Enhancement type choices on a demand form are available only when which plugin is installed?

A Agile Development 2.0
B Ideation with PPM
C Test Management 2.0
D Investment Funding for PPM

Projects and which other artifact can be linked to either a program, a portfolio, both, or neither.

A Demands
B Test Cases
C Resources
D Stories

Demand assessments are triggered as soon as the demand enters what state?

A Submitted.
B Approved.
C Screening.
D Qualified

Which plugin activates the ideas module to gather and evaluate ideas efficiently, and quickly identify ideas for implementation?

A Resource Management
B Test Management 2.0
C Ideation with PPM
D Agile Development 2.0

Is resource capacity derived from FTE or schedules?

A Only FTE.
B Both.
C Only Schedules.
D Neither.

Which of the following checks to see if the assessable record exists for the demand and creates an assessable record if none exists?

A Validate Assessment Metrics for Demand
B Auto Business Rule for Assessments
C Update Demand State
D Create OnDemand Assessment

If Scenario Planning for PPM is installed, a portfolio manager can access the Portfolio Planning Workbench by navigating to which of the following? (Choose two.)

A Project module
B Program Workbench
C Portfolio Planning related link
D Portfolio Planning Workbench module

When creating a resource plan within a demand, how are the default dates on a resource plan determined?

A From demand start date and due date
B Resource plan(s) cannot be created from demand
C Using demand created date
D From portfolio date

A customer requires five (5) teamspaces to support different departments. What should you do?

A Enable the teamspace property.
B Contact the Account Representative to activate the teamspaces.
C Activate via each teamspace plugin.
D Use UI Policies and Business Rules to enable teamspaces.

When setting-up a program, planned ROI% is calculated based on: (Choose two.)

A Values in the NPV field.
B Values in the Planned cost field.
C Values in the Planned return field.
D Values in the Budgeted cost field.

Which plugin provides a layer of artificial intelligence that empowers features and capabilities across applications to provide better work experiences?

A Strategic Spend Tracking for PPM [sn_ppm_sst]
B Scenario Planning for PPM [sn_pw_scenario]
C Predictive Intelligence for PPM [com.snc.ppm_ml]
D PPM Standard [com.snc.financial_planning_pmo]

To use the Time Sheet dashboard, what plugin must be installed?

A Common ITSM Service Portal Application Components (com.snc.app_common.service_portal)
B Employee Service Center (com.sn_hr_service_portal)
C Knowledge Management – Service Portal (com.snc.knowledge_serviceportal)
D Performance Analytics – Content Pack – PPM Standard plugin (com.snc.pa.pmo_dashboards)

Where do you define ‘Roles’ requested via resource plans?

A Resource roles under resource management.
B No need to define it differently, they are same are system roles
C Under skill management modules
D Roles under system security

Plugins may be added to the base platform in one of the following ways: (Choose three.)

A Activated by an admin (not by default).
B Activated by an it_portfolio_manager.
C Requested from ServiceNow.
D Activated by default in the base ServiceNow system.
E Activated by an it_pps_admin.

What does the project status report allow project managers to do? (Choose two.)

A View the project Gantt chart
B View the WBS
C Show historical trend of project KPI’s
D Print as a PDF attachment

How does a project manager request a change to a resource plan in the requested state?

A Use notes on resource plan.
B Email resource user.
C Request change on resource plan
D Email resource manager

In which table can you find cost information for a specific fiscal period?

A cost_plan
B expense_line
C cost_plan_breakdown
D pm_project

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