CIS-ITSM: Certified Implementation Specialist - IT Service ManagementDemo

By ServiceNow · Question Mode

QuestionQ11

Configuration Management Database

Which operational role or user persona is accountable for the overall administrative capabilities of a portfolio?

  • A Service Manager
  • B Portfolio Manager
  • C Portfolio Owner
  • D Service Owner
Explanation

A Portfolio Manager is the operational role responsible for overall portfolio administration, including creating and maintaining portfolio records and related portfolio structures.

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