CIS-ITSM: Certified Implementation Specialist - IT Service ManagementDemo

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QuestionQ10

Change Management

A Portfolio Manager is mainly concerned with the performance of which hierarchy?

  • A Service Portfolio, Service, Service Offering
  • B Portfolio Owner, Service Owner, Catalog Manager
  • C Service Catalog, Catalog item, Requested item
  • D Requested Item, Catalog Task, Task SLA
Explanation

A Portfolio Manager manages and assesses service performance across the Service Portfolio hierarchy, which consists of the Service Portfolio, its Services, and their Service Offerings.

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