The Lifecycle Events [sn_hr_le_case] table is a direct extension of which table?
ATalent Management [sn_hr_core_talent_management]
BHRIT Operations Case [sn_hr_core_case_operations]
CHR Case [sn_hr_core_case]
DTask [sc_task]
The customer you are implementing has purchased HR Service Delivery Enterprise which includes Enterprise Onboarding and Transitions.
Which plugin must be activated to utilize Enterprise Onboarding and Transitions?
DEmployee Service Center [com.sn_hr_service_portal]
If the HR Admin [sn_hr_core.admin] needs to develop within the HR application but cannot have the system Admin role, what additional role should be granted?
AHR Basic [sn_hr_core.basic]
BScoped Developer [sn_hr_core.developer]
CDelegated Developer [delegated_developer]
DHR Manager [sn_hr_core.manager]
How can fields for a specific HR Service be displayed on the New Case Creation page?
AHR Service-specific fields cannot be added to the New Case Creation page
BUsing the Case Creation Service Configurations
CUsing the Case Options field on the HR Service
DUsing the HR Criteria module
When does the platform assign a Client Role to a user?
AClient Roles must be manually added to each employee record
BWhen an HR Profile is created or modified for the employee
CClient Roles are automatically added with Group membership
DWhen a User record is created for the employee
Which HR Integrations module is used to document the URL, basic integration properties, and inbound and outbound username and password information for a third-party application?
AHR Integration Service
BHR Schema Mapping
CSources
DHR Webservices
Which field on the HR Service record defines which HR Catalog Item is associated with the Service?
ACOE
BTopic Detail
CTemplate
DRecord Producer
When the Lifecycle Events application is installed, the LE Admin role is granted to which role?
AHR Admin [sn_hr_core.admin]
BIt is not added to other roles
CHR Basic [sn_hr_core.basic]
DHR Manager [sn_hr_core.manager]
If you wanted someone to administer the Employee Service Center without granting them the HR Admin role, which scoped Admin role would they need?
AService Portal Admin [sn_hr_sp.admin]
BWidget Admin [sn_hr_widget.admin]
CEmployee Files Admin [sn_hr_ef.admin]
DIntegrations Admin [sn_hr_integrations.admin]
What provides a graphical interface to create survey categories, questions, configure the details, and publish the survey?
ASurvey Designer
BSurvey Workflow
CSurvey Developer
DSurvey Portal
What determines when the HR Chat queue is available?
ASchedule field on the HR Profile
BSchedule field on the User record
CHR Chat is always available
DSchedule field on the Queues record
What defines the path the Case or HR Task will take when it is escalated?
AAssignment Rules
BBusiness Rules
CMatching Rules
DEscalation Rules
If the HR Administrator has only been given the HR Admin [sn_hr_core.admin] role, what additional role is necessary for them to configure all aspects of the Employee Document Management application?
If both the Knowledge Base and the KB article have no "Can Read" User Criteria, what role is required to read the article?
AHR Basic [sn_hr_core.basic]
BHR Manager [sn_hr_core.manager]
CNo role is needed
DHR Admin [sn_hr_core.admin]
Using the base HRSD configuration with no integrations, when the subject person electronically signs an HR document or PDF document, the signature is saved as what?
Aa digital signature
Ba picture of the signature that is added to the document
Ca digital key
Da digital certificate
What role needs to be removed from the Admin role at go live to prevent the System Admin from being able to see HR Profile information?
AHR Manager [sn_hr_core.manager]
BHR Agent [sn_hr_core.agent]
CCore Admin [sn_core.admin]
DHR Admin [sn_hr_core.admin]
In which Application Scope is the Lifecycle Events table contained?
AHuman Resources: Core
BHuman Resources: Lifecycle Events
CHuman Resources: Integrations
DHuman Resources: Service Portal
What determines which Knowledge bases, Knowledge articles, and Service Catalog Items an employee can view?
AFilters
BUser Groups
CHR Criteria
DUser Criteria
The Template field referenced on the HR Service record is used to do what?
APopulate fields on the HR Case record
BFilter who can access the HR Service
CCreate pre-configured responses HR professionals can use
DMake the HR Service accessible on the Employee Service Center
When is the Record producer field needed on the HR Service record?
AWhen the HR professional will be creating Cases on behalf of the employee
BWhen you want the employee to request the HR Service from the Employee Service Center
CIt is always a required field
DThere is no Record producer held on the HR Service record
What are the major HR Service Catalog components? (Choose four.)
AHR Template
BAssignment Group
CHR Catalog Item
DMatching Rule
ERecord Producer
FHR Service
How can HR Tasks be marked as optional?
ASet Optional to True on the HR Task Template
BSet Optional to True on the Activity Set
CTasks cannot be optional
DSet Optional to True on the HR Case form
What provides a graphical representation of other tables related to a specific table, either through class extension or reference?
ASystem Structure
BTable Map
CSystem Map
DSchema Map
Scenario: An existing ITSM customer is now implementing HR Enterprise. As part of the implementation, the Scoped Application Restricted Caller Access [com.glide.scope.access.restricted_caller] plugin was automatically activated.
By default, what is the Caller Access field set to?
ACaller Denial
BCaller Tracking
CCaller Restriction
DCaller Allowed
Beginning with the Orlando release, which module allows HR Administrators to define which groups may access the various COEs or HR Services without needing to edit or create new ACL records?
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