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By servicenow
Aug, 2025

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25Q per page

Question 26

What are the baseline asset lifecycle automation flows provided by the Hardware Asset Management (HAM) plugin? (Choose three.)

  • A: Hardware asset order
  • B: Hardware bulk stock order
  • C: Hardware swap order
  • D: Hardware retire order
  • E: Hardware deployment
  • F: Hardware disposal

Question 27

What plugin helps alleviate inconsistencies in company names?

  • A: Extended CMDB
  • B: Normalization Data Services
  • C: Contract Management
  • D: Data Certification

Question 28

What are the Normalization statuses? (Choose six.)

  • A: Manufacturer Normalized
  • B: Match Not Found
  • C: Partially Normalized
  • D: Normalized
  • E: Manually Normalized
  • F: Version Normalized
  • G: New
  • H: Found

Question 29

An asset record tracks which data that is NOT part of configuration management? (Choose three.)

  • A: Lifecycle data
  • B: Contractual data
  • C: Financial data
  • D: Logical data
  • E: Operational data

Question 30

When selected on the model category form, what feature prevents the automatic creation of an asset?

  • A: Enforce Asset Creation
  • B: Enforce Asset Verification
  • C: Enforce Asset Validation
  • D: Enforce CI Validation
  • E: Enforce CI Verification

Question 31

In order for a hardware model to be fully normalized rather than partially normalized, what field is required in the hardware model record?

  • A: Manufacturer
  • B: Name
  • C: Asset tag
  • D: Display name
  • E: Model number

Question 32

You have just created a new hardware model record for a group of laptops you purchased. When does normalization first run to normalize the record?

  • A: When the daily scheduled HAM – Daily job runs
  • B: When the weekly scheduled HAM – Normalization job runs
  • C: When you save the hardware model record
  • D: When you click the Normalize Hardware Model link under Related Links

Question 33

When opted-in to the Hardware Asset Management Content Service, how often is updated content downloaded to the customer instance from ServiceNow?

  • A: Monthly
  • B: Weekly
  • C: Daily
  • D: Quarterly

Question 34

What is the default display name for an asset?

  • A: An automatically generated combination of serial number and model category
  • B: An automatically generated combination of asset tag and model
  • C: An automatically generated combination of serial number and model
  • D: An automatically generated combination of asset tag and model category

Question 35

Normalization status is the level of normalization match based on what characteristics? (Choose three.)

  • A: Model name
  • B: Model category
  • C: Model number
  • D: Display name
  • E: Manufacturer

Question 36

As part of the hardware model normalization process, the Content Library automatically populates your inventory with what non-discoverable asset metadata?

  • A: Manufacturer comparables
  • B: Manufacturer part number
  • C: Manufacturer lifecycle dates
  • D: Manufacturer price

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