Prior to go-live for Bloomington Caregivers, a consultant loads the future system users into Salesforce.
Which two permission set licenses should the consultant assign to the users to give them access to Health Cloud? (Choose two.)
A clinic is looking to manage its associated physicians within Health Cloud.
Which two objects support Salesforce's recommended approach to model the doctors in the clinic's Health Cloud org? (Choose two.)
AHealthcare Practitioner
BContact
CHealthcare Provider
DPerson Account
Bloomington Caregivers is looking to migrate from Service Cloud to Health Cloud to take advantage of the prebuilt healthcare features and functionality.
Which three prerequisites should Bloomington Caregivers' administrators complete to successfully install the Health Cloud managed package in its org? (Choose three.)
AMake data protection details available in records.
BEnable contacts to relate to multiple accounts.
CLog a support case to have person accounts enabled.
DEnable Chatter settings from Setup.
EEnable person accounts from Setup.
Bloomington Caregivers is implementing Virtual Care in Health Cloud.
Which three steps are required as part of the setup? (Choose three.)
AConnect to an external electronic health record (EHR) scheduling system.
BAssign Health Cloud Video Calls permission set.
CSet up and configure Salesforce Scheduler.
DInstall the Virtual Care unmanaged package.
EConfigure Provider Search.
Bloomington Caregivers needs to use the objects for the Clinical data model as part of its new Health Cloud implementation.
Which preference should Bloomington Caregivers' administrator ensure is enabled?
AClinical R4 Model org preference
BFHIR-Aligned Data Model org preference
CClinical Data Model org preference
DFHIR- Aligned EHR Data Model org preference
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An agent at a MedTech company requires a UI component that displays customer data and contains a link to create a new order. Once clicked, the link starts a process to build a new order and displays the available products for purchase.
Which three OmniStudio capabilities are required to solve this use case? (Choose three.)
AData Mappers
BDocument Generation
CFlexCards
DIntegration Procedures
EOmniScript
A provider uses an external appointment management system. The default solution provided by Health Cloud is not viable for the provider.
How should a consultant implement a robust system for the provider?
AUse an electronic health record (EHR) routing system to book the appointment in Health Cloud.
BUse a package created by ISV (Independent Software Vendor) for Health Cloud.
CCreate an Apex class and leverage Intelligent Appointment Management.
DCreate a custom FHIR Adapter to make calls to Health Cloud.
A hospital system wants to track patient relationships to its cardiologist, primary care physician, and oncologist.
Which object should a consultant recommend to implement?
AContact-Contact Relationship
BAffiliation Relationship
CPatient Provider Relationship
DHealthcare Practitioner Facility
Administrators at Bloomington Caregivers track patients' doctor visits in Health Cloud. The administrators need to send all of their patients' visit information to their Enterprise Resource Planning (ERP) system for a weekly billing cycle.
Which integration pattern should a consultant recommend for this?
AERP system to call the FHIR Billing API in Health Cloud
BFire and Forget with an Enterprise Service Bus (ESB) tool
CRequest and Reply with an Enterprise Service Bus (ESB) tool
DNightly batch extract using an Extract, Transform, and Load (ETL) tool
During a design session, the client asks for best practices around when to use DataRaptors vs. Integration Procedures.
For which scenario should a consultant advise the client to use a single DataRaptor?
AThe dataset requires connecting to an external data source, such as CSV or REST API.
BThe task requires both a read and write of SObject data.
CThe action must perform a SendMail task and check for any errors.
DThe dataset required needs to read two SObjects with a clearly defined relationship.
A payer is implementing Health Cloud and wants to leverage predefined rules for its prior authorization request review process. The payer would like to leverage out-of-the-box Health Cloud functionality to drive speed to value.
Which prebuilt feature should a consultant recommend the payer leverage?
AFlexCards
BExpression Set Templates
COmniScript Templates
DIntegration Procedures
When accessing a person account record within Health Cloud, the user must have access to the entire account.
What should a consultant do in this scenario, according to Health Cloud implementation best practice?
ASet Contacts to Controlled by Parent.
BSet Modify All on the Account object at the Profile level.
CSet the organization-wide default to Public Read Write for the Account object.
DSet Private for the Contact object.
A customer wants to view and navigate to critical insurance, clinical, and primary care physician information on a patient's profile.
Which Health Cloud capability should a consultant implement?
AEnhanced Highlights Panel
BAdvanced Patient Card
CPatient Path
DEnhanced Timeline
A pharma customer requires a scheduling tool to book infusions with multiple steps as part of its Health Cloud implementation. It needs a solution for care coordinators to book appointments without having to manually check availability and resources themselves.
Which solution should a consultant recommend?
AAdvanced Therapy Management
BIntelligent Appointment Management
CProcedure Scheduling
DSalesforce Scheduler
A provider wants to capture non-clinical factors that impact its patient population, such as food insecurity and lack of transportation.
Which approach should a consultant take to meet this requirement?
ALeverage the Social Determinants data model in Health Cloud and extend it as needed.
BExtend the Care Plan data model to meet client requirements.
CUse the electronic health record (EHR) data model to meet client requirements.
DBuild a custom entity to address client requirements.
A payer needs to enable its agents to answer questions from members regarding their benefits coverage. The payer has already set up the required objects to be populated with the necessary information through an integration.
Which Health Cloud component should a consultant recommend for the Member record page?
ACoverage Confirmation
BBenefits Coverage
CBenefits Verification
DEligibility Validation
A healthcare organization is launching a new gene therapy program, and an administrator needs to leverage Advanced Therapy Management.
In which two ways does Advanced Therapy Management assist the healthcare organization with its complex scheduling requirements? (Choose two.)
ABook multi-step appointments.
BSchedule a telehealth appointment.
CReschedule part of the appointment chain.
DOptimize appointment chain with Einstein.
Bloomington Caregivers wants to use patient or member lists for its care coordinators in its current implementation.
What is an important consideration when implementing this in Health Cloud?
AAn administrator can create lists or add records to existing lists from the Campaign object.
BAn administrator can create an override filter field on the person account.
CFilter logic for patient or member lists is controlled by formula fields on records.
DIf a user cannot access a field used in a filter on a patient or member list, they will not be able to see the list.
A provider wants to get a comprehensive view of a patient's prescriptions, including history, to improve health outcomes.
Which Health Cloud capability should a consultant leverage to assist the provider?
AMedication Management
BIntegrated Care Management
CIntelligent Appointment Management
DVirtual Care
How should a consultant at a large provider system model a patient in Health Cloud?
ALeverage Person Account
BConfigure Contact
CLeverage Contact-Contact
DConfigure Account
A pharma company is implementing Health Cloud and trying to track insurance details related to its patients. The company wants to track:
A list of all payer organizations
The plans offered by a given payer
The standard benefits available under a plan
Which plan a given patient is enrolled in and their specific insurance details
Which set of objects should a consultant implement to meet these requirements?
AAccount, Purchaser Plan, Plan Benefit, Member Plan
BAccount, Purchaser Plan, Member Benefit, Insurance Plan
CPurchaser, Insurance Plan, Insurance Benefit, Plan Detail
DPayer, Plan Offering, Coverage Benefit, Member Plan
As part of a post-visit summary, a client wants to send patients information documenting their visit and care plan. A patient advocate will select from templates to create personalized documents to send.
Which tool should a developer use to provide the necessary functionality?
ASalesforce PDF Generator
BHealth Cloud Email Manager
CContract Lifecycle Management
DOmniStudio Document Generation
A provider is looking to implement Utilization Management in Health Cloud and submit and track prior authorizations.
Which two capabilities should a consultant customize to achieve this? (Choose two.)
ACustomize the Service Request object.
BIntegrate using MuleSoft Direct for electronic Prior Authorizations (ePA).
CCreate a new UtilizationManagementSettings record in Custom Settings.
DCreate a new Support Process to match the customer's process steps.
Bloomington Caregivers needs to migrate Health Condition records from its previous org with International Classification of Diseases (ICD) information.
Which two objects should an administrator load with data prior to migrating this information, to ensure a successful data load? (Choose two.)
AClinical Encounter
BHealthcare Diagnosis
CCode Set
DAccount
Bloomington Caregivers has identified the need to encrypt data to comply with the Health Insurance Portability and Accountability Act (HIPAA).
What are three key considerations when complying with HIPAA regulations using Salesforce Shield in conjunction with Bloomington Caregivers' data strategy? (Choose three.)
AImplementing audit trails and regularly reviewing them to detect unauthorized access attempts
BEnsuring that sensitive data is encrypted both in transit and at rest
CConfiguring data retention policies to ensure that records are retained for the appropriate length of time
DProviding access to third-parry auditors to regularly review Shield implementation settings
EUsing third-party data backup solutions to store backups of sensitive data off-site