Certified Integration ArchitectPreview

A large enterprise customer has decided to implement Salesforce as their CRM. The current system landscape includes the following:

1. An Enterprise Resource Planning (ERP) solution that is responsible for Customer invoicing and order fulfillment.
2. A Marketing solution they use for email campaigns.
   The enterprise customer needs their sales and service associates to use Salesforce to view and log their interactions with customers and prospects in Salesforce.
   Which system should be the system of record for their customers and prospects?

What is the first thing an integration architect should validate if a callout from a Lightning Web Component to an external endpoint is failing?

A company’s security assessment noted vulnerabilities on the unmanaged packages in its Salesforce orgs, notably secrets that are easily accessible and in plain text, such as usernames, passwords, and OAuth tokens used in callouts from Salesforce.

Which two persistence mechanisms should an integration architect require to be used to ensure that secrets are protected from deliberate or inadvertent exposure. (Choose two.)

Northern Trail Outfitters (NTO) uses different shipping services for each of the 34 countries it serves. Services are added and removed frequently to optimize shipping times and costs. Sales representatives serve all NTO customers globally and need to select between valid service(s) for the customer s country and request shipping estimates from that service.
Which two solutions should an architect propose? (Choose two.)

A large enterprise customer with the following system landscape is planning to implement Salesforce Sales Cloud.

The following business processes need to be supported in Salesforce:

1. Sales consultants should be able to have access to current inventory.
2. The Enterprise Resource Planning (ERP) System is the system of record for pricing information.
3. Quotes should be generated in Salesforce with pricing from ERP.
4. Sales Management uses an Enterprise Business Intelligence (BI) tool to view Sales dashboard.
5. Master Data Management (MDM) is the system of record for customers and prospects.
6. Invoices should be accessible in Salesforce.

Which systems in the landscape should the integration consultant consider to be integrated with Salesforce to support the business requirements?

An integration architect has built a Salesforce application that integrates multiple systems and keeps them synchronized via Platform Events.

What is taking place if events are only being published?

Northern Trail Outfitters (NTO) has an integration set up between a Salesforce org and a quoting system. NTO would like to show a notification to all sales representatives that use Salesforce anytime the quoting system will be taken down for maintenance.

Which Salesforce API should an integration architect use to fulfill this requirement?

An architect is required to integrate with an External Data Source via a Named Credential with an Apex callout due to technical constraints.

How is authentication achieved?

An integration architect has built a solution using REST API, updating Account, Contact, and other related information. The data volumes have increased, resulting in higher API calls consumed, and some days the limits are exceeded. A decision was made to decrease the number of API calls using bulk updates. The customer prefers to continue using REST API to avoid architecture changes.

Which REST API composite recourses should the integration architect use to allow up to 200 records in one API call?

A company that is a leading provider of training delivers courses to students globally. The company decided to use Customer Community in order to allow students to log in to the community, register for courses and pay course fees. The company has a payment gateway that takes more than 30 seconds to process the payment transaction. Students would like to get the payment result in real time so in case an error happens, the students can retry the payment process.

What is the recommended integration approach to process payments based on this requirement?

Northern Trail Outfitters (NTO) is looking to integrate three external systems that run nightly data enrichment processes in Salesforce. NTO has both of the following security and strict auditing requirements:

1. The external systems must follow the principle of least privilege.
2. The activities of the external systems must be available for audit.

What should an integration architect recommend as a solution for these Integrations?

Northern Trail Outfitters wants to use Salesforce as a front end for creating accounts using the lead-to-opportunity process.

1. An order is created in Salesforce when the opportunity is Closed/Won, but the back-end Enterprise Resource Planning (ERP) system is the data master for order.
2. Customer wants to be able to see within Salesforce all the stages of order processing like Order Created, Orden Shipped, and Order Paid that are within the retention window.

Which two message durability considerations should an integration architect make when designing a solution to meet these business requirements? (Choose two.)

A call center manager uses a custom dashboard to track case-related metrics. The manager wants a component to display the number of closed cases in real time.

What type of event should be used to meet this requirement?

When a user clicks “Check Preferences” as part of a Lightning flow in Salesforce, preferences from an externally hosted RESTful service are to be checked in real time. The RESTful service has OpenAPI 2.0 JSON definitions, responding in Boolean and string values data types.

Which integration pattern and mechanism should be selected to meet the conditions?

Northern Trail Outfitters needs to make synchronous callouts “available-to-promise” service to query product availability and reserve inventory during customer checkout process.

Which two statements should an integration architect consider when building a scalable integration solution? (Choose two.)

Northern Trail Outfitters (NTO) uses a custom mobile app to interact with its customers. One of the features of the app is Salesforce Chatter Feeds. NTO wants to automatically post a Chatter item to Twitter whenever the post includes the #thanksNTO hashtag.
Which API should an integration architect use to meet this requirement?

An integration architect has designed a mobile application for Salesforce users to get data while on the road using a custom user interface (UI). The application is secured with OAuth and is currently functioning well. There is a new requirement where the mobile application needs to obtain the GPS coordinates and store them on a custom geolocation field.
The geolocation field is secured with field-level security, so users can view the value without changing it.
What should be done to meet the requirement?

Northern Trail Outfitters needs to secure an integration with an external Microsoft Azure API Gateway.
Which integration security mechanism should be employed?

Northern Trail Outfitters (NTO) has hired an integration architect to design the integrations between existing systems and a new instance of Salesforce. NTO has the following requirements:

1. Initial load of 2M Accounts, 5.5 million Contacts, 4.3 million Opportunities, and 45,000 Products into the new org.
2. Notification of new and updated Accounts and Contacts needs to be sent to three external systems.
3. Expose custom business logic to five external applications in a highly secure manner.
4. Schedule nightly automated dataflows, recipes and data syncs.

Which set of APIs are recommended in order to meet the requirements?

Which two system constraint questions should be considered when designing an integration to send orders from Salesforce to a fulfillment system? (Choose two.)

An integration architect has received a request to prevent employees that leave the company from accessing data in Salesforce after they are deactivated in the company’s HR system.

What should the integration architect determine before recommending a solution?

A company’s cloud-based single page application consolidates data local to the application with data from on-premise and third-party systems. The diagram below typifies the application’s combined use of synchronous and asynchronous calls.

The company wants to use the average response time of its application’s user interface as a basis for certain alerts. For this purpose, the following occurs:

1. Log every call start and finish date and time to a central analytics data store.
2. Compute response time uniformly as the difference between the start and finish date and time (A to H in the diagram).

Which computation represents the end-to-end response time from the user’s perspective?

Northern Trail Outfitters (NTO) is planning to create a native employee-facing mobile app with the look and feel of Salesforce Lighting Experience. The mobile app needs to integrate with NTO's Salesforce org.
Which Salesforce API should be used to implement this integration?

A business-to-consumer (B2C) enterprise customer has the following use case that involves processing payment from an external payment gateway service in Salesforce.

1. Customer requests Customer Service Representative (CSR) for a Service upgrade.
2. Customer provides credit card details to CSR for payment.
3. CSR submits payment information in Salesforce, and it is processed in an external payment gateway.
4. CSR receives confirmation of payment.
5. CSR upgrades service for customer and confirms customer.
   This use case requires the CSR to obtain confirmation of payment before upgrading the service. The integration with the payment gateway needs to be reliable and monitored for audit purposes. The payment gateway service is an external RESTful service that the B2C enterprise customer has subscribed for.
   What should an integration architect recommend for this integration?