Certified Advanced AdministratorPreview

An administrator has uploaded a change set from a sandbox to a production organization and would like to add a missing component to the change set before deployment.
What option does the administrator have to modify the change set? (Choose two.)

What are two capabilities of Enterprise Territory Management? (Choose two.)

Cloud Kicks has created a new flow that deletes records.

What should the administrator consider when testing the flow?

An administrator needs a business process automated, but only for certain users and profiles. The administrator will need to frequently update which users and profiles will use the process. After evaluating the declarative options, it was determined that this functionality must be done via an Apex trigger.

What software requirement should the administrator request so that process execution can be declaratively controlled?

A new administrator at Cloud Kicks has reported that they are unable to use outbound change sets as requested.

What permission should be reviewed to determine if it is missing from the administrator user or profile?

Cloud Kicks has a Process Builder which should trigger upon a status change from an approval process. The Process Builder triggers if the status is updated manually, but not as a result of the approval process update.

What could the administrator do to troubleshoot the issue?

Cloud Kicks would like to reassign ownership of all leads that are open and more than 60 days old. The system administrator has written an assignment rule to distribute these leads to the correct owners or queues.

Which two tools should the administrator use to update the owner of these leads? (Choose two.)

Sales managers at Ursa Major Solar have asked for some additional automation around opportunity reminders. If the opportunity is in the Proposal stage a week before the close date, they want an email sent to the opportunity owner and manager. If the Budget Approved custom field is checked, the managers want to be notified immediately.

How should these requirements be met without using code?

Universal Containers has a private sharing model. Their field service manager wants to edit Cases owned by the service team but is unable to edit Case records.
Which option should an administrator use to solve this issue?

Northern Trail Outfitters has five delegated administrators and two system administrators. There have been a couple of cases reported that login settings for sales reps have changed.
Where would the administrator find what settings have been changed?

The sales team has requested that a new field called Current Customer be added to the Accounts object. The default value will be No and will change to Yes if any related opportunity is successfully closed as won.
What can an administrator do to meet this requirement?

Universal Containers wants only users from the sales department to have access to price books.
How can an administrator meet this requirement?

A sales manager cannot view a contact owned by a salesperson. The person is below the sales manager in the role hierarchy.
Why is the sales manager unable to view the contact?

The VP of Sales wants to require that the Next Step field is always updated when an opportunity stage is changed.
How can this process be automated?

An administrator has created content types for Salesforce Content and has been asked to restrict the content types that are available in a library.
How can an administrator meet this requirement? (Choose two.)

What are two considerations when setting up Salesforce Content? (Choose two.)

Universal Containers wants to create a Feedback__c custom object related to Account and ensure all feedback records are owned by the same user as the
Account owner.
How should an administrator relate Feedback__c to Account?

Universal Containers wants to ensure that the following opportunity fields are present on each record at the negotiation/review or won stages:

• Amount (Currency) is populated.
• The Ready to Close (Checkbox) must also be true.
  Which validation rule error condition should the administrator configure to meet these requirements?

Universal Containers created and tested a new approval process in a developer sandbox. While the approval routings were correct, the approvers were NOT receiving the notification emails.
What could be the cause of this issue?

Universal Containers wants to convert a lookup relationship to a master-detail relationship.
What action should the administrator take prior to converting the relationship?

Which three actions can occur when an administrator clicks Save after making a number of modifications to Knowledge data categories in a category group and changing their positions in the hierarchy? (Choose three.)

How can an administrator ensure article managers use specified values for custom article fields?

Which three types of prices can the system administrator set for an organization's products? (Choose three.)

Universal Containers is implementing a new lead status process and wants to be able to do the following:
✑ Track leads through five different status values.
✑ Run reports showing the duration a lead spends in each status.
✑ Run full Lifetime reports of a lead from creation to conversion.
✑ Prevent leads from skipping a lead status.
How can these requirements be met?