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An administrator has initiated the process of deploying changes from a sandbox to the production environment using the Force.com IDE.
Which three pieces of information must be supplied to the IDE during this process? (Choose three.)

A The username and password of the destination environment
B The related change set connection information
C The metadata components that need to be deployed
D The data of the fields which are being deployed
E The environment into which the changes will be deployed

An administrator has uploaded a change set from a sandbox to a production organization and would like to add a missing component to the change set before deployment.
What option does the administrator have to modify the change set? (Choose two.)

A Clone the change set in the sandbox environment, add the component and upload it to production.
B Create a new change set in the sandbox environment, add all the required components and upload it to production.
C Edit the change set in the sandbox environment and upload it to production.
D Edit the change set in production, add the component, and use the redeploy option.

What are two capabilities of Enterprise Territory Management? (Choose two.)

A The ability to use 20 territories assignment rules per model.
B Territory hierarchy replaces the role hierarchy for sharing.
C The ability to use filter-based opportunity criteria to expand assignment rules.
D Prioritize territories to indicate highest priority or lowest priority.

Cloud Kicks has created a new flow that deletes records.

What should the administrator consider when testing the flow?

A Even if the flow is inactive, debugging the flow will delete the test record.
B Flows with delete elements cannot be debugged by the Flow debugging tool.
C Flows with delete elements need to be inactive to ensure that the test record is not actually deleted.
D Records deleted by Flow when debugging are hard deleted.

An administrator needs a business process automated, but only for certain users and profiles. The administrator will need to frequently update which users and profiles will use the process. After evaluating the declarative options, it was determined that this functionality must be done via an Apex trigger.

What software requirement should the administrator request so that process execution can be declaratively controlled?

A Use Apex Class Access to assign the Apex code to the user or profile.
B Use a custom permission set that is assigned to the user.
C Use Process Automation Settings in Setup to set the appropriate users or profiles.
D Use a System permission that is assigned to the user or profile.

A new administrator at Cloud Kicks has reported that they are unable to use outbound change sets as requested.

What permission should be reviewed to determine if it is missing from the administrator user or profile?

A Modify Metadata Through Metadata API Functions
B API Enabled
C Deploy Change Sets
D Create and Upload Change Sets

Cloud Kicks has a Process Builder which should trigger upon a status change from an approval process. The Process Builder triggers if the status is updated manually, but not as a result of the approval process update.

What could the administrator do to troubleshoot the issue?

A Check the Approval Process to make sure it is on the correct version.
B Turn Recursion the Process Builder under the Advanced Settings so the Process Builder fires again.
C Check the Re-evaluate Workflow Rules After Field Change box on the Approval Process Field Update Action.
D Change the value with a Specific New Field Value so the Process Builder knows what value to look for.

Cloud Kicks would like to reassign ownership of all leads that are open and more than 60 days old. The system administrator has written an assignment rule to distribute these leads to the correct owners or queues.

Which two tools should the administrator use to update the owner of these leads? (Choose two.)

A Mass Update
B Import Wizard
C Bulk API
D Dataloader.io

Sales managers at Ursa Major Solar have asked for some additional automation around opportunity reminders. If the opportunity is in the Proposal stage a week before the close date, they want an email sent to the opportunity owner and manager. If the Budget Approved custom field is checked, the managers want to be notified immediately.

How should these requirements be met without using code?

A Create a record-triggered flow with scheduled paths. Configure the trigger to flow before the record is saved.
B Create a schedule-triggered flow for the Opportunity object. Configure the trigger to flow daily.
C Create a schedule-triggered flow. Configure the trigger to flow weekly.
D Create a record-triggered flow with scheduled paths. Configure the trigger to flow after the record is saved.

Universal Containers has a private sharing model. Their field service manager wants to edit Cases owned by the service team but is unable to edit Case records.
Which option should an administrator use to solve this issue?

A Update the manager's profile to include edit access to the Case object.
B Assign the manager a permission set with edit access to the Case object.
C Create a public group with read/write for Cases and Accounts.
D Set the Organization-Wide Default to public read/write for Cases and Accounts.

Northern Trail Outfitters has five delegated administrators and two system administrators. There have been a couple of cases reported that login settings for sales reps have changed.
Where would the administrator find what settings have been changed?

A Field history tracking
B Debug log
C Setup audit trail
D Login history

The sales team has requested that a new field called Current Customer be added to the Accounts object. The default value will be No and will change to Yes if any related opportunity is successfully closed as won.
What can an administrator do to meet this requirement?

A Configure Current Customer as a roll-up summary field that will recalculate whenever an opportunity is won
B Use an Apex trigger on the Account object that sets the Current Customer field when an opportunity is won
C Use a workflow rule on the Opportunity object that sets the Current Customer field when an opportunity is won
D Configure Current Customer as a text field and use an approval process to recalculate its value

Universal Containers wants only users from the sales department to have access to price books.
How can an administrator meet this requirement?

A Create a sharing rule to share all price books to sales users
B Manually share each price book to the sales users' profile
C Set the organization-wide default for price book to Use
D Clone all custom price books from the standard price book

A sales manager cannot view a contact owned by a salesperson. The person is below the sales manager in the role hierarchy.
Why is the sales manager unable to view the contact?

A Contact sharing settings have Grant Access Using Hierarchies unchecked
B The contact is NOT linked to an account
C The contact has NOT been manually shared with the manager
D Contact sharing settings are Private

The VP of Sales wants to require that the Next Step field is always updated when an opportunity stage is changed.
How can this process be automated?

A Create a validation rule with the following formula: AND( ISCHANGED(ISPICKVAL(StageName)), NOT( ISCHANGED(NextStep)))
B Create a validation rule with the following formula: AND( ISCHANGED(StageName), NOT( ISCHANGED(NextStep)))
C Create a workflow rule with the following formula: AND( ISCHANGED(StageName), NOT( ISCHANGED(NextStep))
D Create a workflow rule with the following formula: AND( ISCHANGED(ISPICKVAL(StageName), ISCHANGED(NextStep))

An administrator has created content types for Salesforce Content and has been asked to restrict the content types that are available in a library.
How can an administrator meet this requirement? (Choose two.)

A Add the Related Content related list to the page layout for the associated object.
B Add members to the library who are users or members of public groups.
C Add the default content type to the Selected Content Types list.
D Select the ג€Restrict the content types available in the libraryג€ checkbox.

What are two considerations when setting up Salesforce Content? (Choose two.)

A A validation rule can ensure a description is required for all contributed content.
B The library type determines the size of files that can be contributed to content.
C The content type determines which fields appear on the Content Detail page layout.
D An approval process can ensure that all product-related content is reviewed.

Universal Containers wants to create a Feedback__c custom object related to Account and ensure all feedback records are owned by the same user as the
Account owner.
How should an administrator relate Feedback__c to Account?

A Create a master-detail field on Feedback__c.
B Create a hierarchical field on Feedback__c.
C Create a lookup Account field and filter on Feedback__c.
D Create a junction object between Account and Feedback__c.

Universal Containers wants to ensure that the following opportunity fields are present on each record at the negotiation/review or won stages:

Amount (Currency) is populated.
The Ready to Close (Checkbox) must also be true.
Which validation rule error condition should the administrator configure to meet these requirements?

A AND(OR(StageName = "Negotiation/Review", StageName = "Closed Won"),OR(ISBLANK( Amount ),Ready_to_Close__c = FALSE))
B AND(OR(StageName = "Negotiation/Review", StageName = "Closed Won"),OR(ISBLANK( Amount ),Ready_to_Close__c = TRUE))
C AND(OR(ISPICKVAL(StageName, "Negotiation/Review"), ISPICKVAL(StageName, "Closed Won")),OR(ISBLANK( Amount ),Ready_to_Close__c = FALSE))
D AND(OR(ISPICKVAL(StageName, "Negotiation/Review"), ISPICKVAL(StageName, "Closed Won")),OR(NOT(ISBLANK( Amount )),Ready_to_Close__c = TRUE))

Universal Containers created and tested a new approval process in a developer sandbox. While the approval routings were correct, the approvers were NOT receiving the notification emails.
What could be the cause of this issue?

A Email deliverability CANNOT be changed in a sandbox.
B The email relay is disabled in the sandbox.
C The email addresses for the users in the sandbox are invalid.
D Approvals can only be tested in a full or partial data sandbox.

Universal Containers wants to convert a lookup relationship to a master-detail relationship.
What action should the administrator take prior to converting the relationship?

A Remove roll-up summary fields on the parent prior to changing the field type.
B Delete the current lookup field before adding the new master-detail field.
C Ensure all existing records have a value in the current lookup field.
D Select the allow re-parenting option on the master-detail relationship field.

Which three actions can occur when an administrator clicks Save after making a number of modifications to Knowledge data categories in a category group and changing their positions in the hierarchy? (Choose three.)

A Users are temporarily locked out of their ability to access articles
B Users may temporarily experience performance issues when searching for articles
C The contents of the category drop-down menu change
D The articles and questions visible to users' change
E The history of article usage is reset to zero utilization

How can an administrator ensure article managers use specified values for custom article fields?

A Create a formula field on the article
B Require a field on the page layout
C Use field dependencies on record types
D Create different record types for different requirements

Which three types of prices can the system administrator set for an organization's products? (Choose three.)

A Sales prices
B Standard prices
C Discount prices
D List prices
E Product prices

Universal Containers is implementing a new lead status process and wants to be able to do the following:
✑ Track leads through five different status values.
✑ Run reports showing the duration a lead spends in each status.
✑ Run full Lifetime reports of a lead from creation to conversion.
✑ Prevent leads from skipping a lead status.
How can these requirements be met?

A Use field history tracking on the lead status field to track the duration of each status. Use validation rules to prevent status skipping.
B Use an Apex trigger to populate custom date fields for each status, and use custom formula fields for calculating duration of each status.
C Use custom date fields and workflow rules for each status, and use custom formula fields for calculating duration of a status. Use validation rules to prevent status skipping.
D Use lead history reporting to track changes in the lead status field, and use custom reporting fields to calculate status duration. Use validation rules to prevent status skipping.

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