Certified Advanced Administrator Practice Exam — Free Online Test
QuestionQ1
Security and Access
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Cloud Kicks has organization-wide sharing defaults for opportunities set to private. However, finance team members need visibility into closed-won opportunities. All finance team members have roles beneath the Finance Director, while all sales team members have roles beneath the Sales Manager.
Which two options should the administrator use to satisfy these criteria?
Choose two
AShare with roles and subordinates of the finance director role.
BMake an owner-based sharing rule where the won field = true.
CSelect all opportunities owned by the sales manager role.
DCreate a criteria-based sharing rule where the won field = true.
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Data Management
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QuestionQ3
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QuestionQ4
Sales Cloud Applications
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QuestionQ5
Data Management
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Security and AccessExtending Custom Objects and ApplicationsAuditing and MonitoringSales Cloud ApplicationsService Cloud ApplicationsActivity Management and CollaborationData ManagementAutomationDesktop and Mobile AdministrationAppExchangeChange and Deployment
A Cloud Kicks administrator has been asked to decrease the size of full data exports to enable faster exports.
Which three recommendations should the administrator make?
Choose three
AKeep deleted record counts to a minimum.
BReduce the amount of objects per export.
CUnselect the recycle bin in the object export option.
DDeselect ‘Include images, documents, and attachments’ in the export.
ERequest a backup file every 5 days.
AW Computers has created a custom field named Government ID on a custom object. Most users assigned the custom Sales profile must not be able to access this field. A selected group of Sales users, called the Institutional Team, must be able to access the Government ID field through reports.
How should an administrator meet this requirement?
AMake a report with the Government ID field included. Share this report to the Institutional Team in a public reports folder.
BMark the field as Read Only on the sales profile. Create a permission set to re-enable reporting for the Institution Team.
CConfigure a report type with the Government ID field. Assign this report type to the Institutional Team via a permission set.
DCreate a permission set with Read access to the field. Assign the permission set to the Institutional Team.
A sales manager needs a report showing accounts that have had no closed/won opportunities during the last year.
How can this requirement be fulfilled?
ACreate a joined report using the Accounts report type and the Opportunities report types
BCreate a tabular report using the Account report type and add a cross filter using Opportunities
CCreate a custom report type for Accounts without Opportunities
DCreate a summary report using the Accounts report type with a formula field for opportunity count
Cloud Kicks (CK) sells directly to individual consumers (B2C) and to large businesses (B2B). Some B2C customers work for CK’s larger customer accounts and must be tracked under both.
Which two options does CK need to use to manage its customers’ accounts?
Choose two
APerson Accounts
BLeads
CCampaign Members
DContacts to Multiple Accounts
QuestionQ6
Automation
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QuestionQ8
Service Cloud Applications
QuestionQ9
Data Management
QuestionQ10
Change and Deployment
QuestionQ11
Security and Access
QuestionQ12
Security and Access
QuestionQ13
Sales Cloud Applications
QuestionQ14
Security and Access
QuestionQ15
Service Cloud Applications
QuestionQ16
Data Management
QuestionQ17
Automation
QuestionQ18
Data Management
QuestionQ19
Sales Cloud Applications
QuestionQ20
Change and Deployment
QuestionQ21
Data Management
QuestionQ22
Automation
QuestionQ23
Security and Access
QuestionQ24
Data Management
QuestionQ25
Service Cloud Applications
QuestionQ26
Service Cloud Applications
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A previous consultant assisted Universal Containers in automating many business processes. The administrator updated the email address on the consultant’s user record and deactivated the user. The consultant reports that they still receive email notifications about failed flows and processes.
What should the administrator do to prevent fault messages from being sent to the consultant?
ASet 'Send Process or Flow Error Email' to 'Apex Exception Email Recipients' in Automation settings. Add the System Admin's email to the Apex Exception Email page in Setup.
BCreate a custom metadata type and associate the LastModifiedBy field. Write a flow that updates the field in any flows or processes equal to the consultant's name.
CExport Flow Interviews filtered by LastModifiedBy.email using Data Loader. In the .csv file, change LastModifiedBy to the System Admin and upload changes with Data Loader.
DRequest an Email Log from Email Log Files in Setup and filter the request by the consultant's email. Manually update any flows or processes listed on the log.
Ursa Major Solar (UMS) wants to enhance customers’ ability to search knowledge articles. UMS has already created article categories.
Which two additional changes should be made to improve search capabilities?
Choose two
APromote specific search terms for specific articles.
BCreate synonyms for specific search terms.
CConfigure Global Search for specific search terms.
DConfigure Einstein Search for specific search terms.
DreamHouse Realty currently handles only single-family homes but is expanding to include condos in large cities. Some features and amenities apply only to condos, including the deposit amount and concierge services.
How should an administrator configure the Opportunity object so that only applicable fields display on the record?
ABuild a Lightning component to display fields that only apply to condos.
BConfigure a validation rule to display fields based on the type of property the user is viewing.
CMake a custom Lightning page to display specific fields based on the type of property.
DCreate a Record Type for the type of property and custom page layouts for each.
An administrator has been asked to create a replica of the production organization. The requirement specifies that existing fields, page layouts, record types, objects, and the data stored in those fields and objects must be available in the replica organization.
How can the administrator fulfill this requirement?
ACreate a developer sandbox
BCreate a configuration-only sandbox
CCreate a metadata sandbox
DCreate a full sandbox
DreamHouse Realty (DR) wants to make sure its data is protected. There have recently been several attempts to phish employees.
What should DR do to help ensure that the logged-in user is the correct user when the running user attempts to view reports and dashboards?
ARequire a high assurance session when exporting or printing reports and dashboards.
BRequire MFA when users need to view and export dashboards and reports.
CSet up an authentication provider for reports and dashboards.
DRequire a Username, Password, and Security Token when logging in.
An administrator at AW Computing uses the Salesforce Authenticator app, downloaded on company-issued iPhones, to implement multi-factor authentication. A sales representative breaks their phone and must update an opportunity record.
How should the administrator provide the sales representative with access?
AInstruct the sales rep to log in from the company’s VPN.
BGenerate a temporary identity verification code for the rep.
CAdd the sales rep’s IP address to the trusted IP ranges.
DDelegate multi-factor identification to the sales rep.
How can an administrator support a finance team that wants to use Opportunity data to monitor its pipeline instead of manually calculating expected income for the quarter?
ASet up collaborative forecasting to view quota against the open pipeline.
BShow the finance team how to use the Opportunity Kanban List View.
CCreate a custom Forecasting object to inform the finance team on the status of deals.
DRun a report at the end of each quarter to update the finance team on pipeline status.
Ursa Major Solar has a junction object that links Bots with Solar Panels. The administrator wants users to be able to view every Solar Panel that a Bot is related to. Users already have access to the Bot and the junction, but not the Solar Panel object.
What access does the user need to view the Solar Panel records?
ARead permission is required on both master records.
BAccess permission is not required on either master record.
CCreate permission is required on both master records.
DRead permission is required on at least one master record.
A team is tasked with standardizing Salesforce Knowledge processes across internal teams. The team has trouble grouping articles effectively because each Support team uses slightly different wording, causing inconsistent searches and search results.
Which two customizations should an administrator use to provide a better search experience?
Choose two
AHighlight relevant article text within search results.
BCreate search activity report with promoted search terms.
CConfigure new page layout.
DSet up synonym groups.
When a lookup relationship is established between two objects, which three options can an administrator choose to manage cases in which a lookup record is deleted?
Choose three
ADelete the related record also
BPrompt the user to enter another record to resolve the lookup relationship
CClear the value of the lookup field
DDo NOT allow deletion of a lookup record that is part of a lookup relationship
ENotify the record owner
Ursa Major Solar serves customers globally. Recent customs issues have significantly delayed shipping to Canadian customers. Although the Country field is already on the page layout, the sales team wants Canadian customers to be highlighted as a potential fulfillment challenge until the shipping issue is resolved.
How should the administrator address this issue?
AAdd a rich text component to the Lightning page. Use conditional visibility to only show the component if the account is Canadian.
BCreate an in-app guidance prompt for Canadian records.
CCreate a new record type and page layout for Canadian customers, ensuring their pages look different.
DModify the page layouts to move the Country field into its own section.
Cloud Kicks needs a way to back up its data every day.
What should the administrator recommend?
ASchedule a report and have the data emailed to the admin to put in the target destination.
BExtract the data with the Import Wizard and push it to the target destination.
CSet up Salesforce’s Data Export Service and store the data in the target destination.
DUse an ETL tool that can be scheduled to extract the data and push it to the target destination.
Which two capabilities are provided by Enterprise Territory Management?
Choose two
AThe ability to use 20 territories assignment rules per model.
BTerritory hierarchy replaces the role hierarchy for sharing.
CThe ability to use filter-based opportunity criteria to expand assignment rules.
DPrioritize territories to indicate highest priority or lowest priority.
The AW Computing administrator team performs substantial work involving process automation and data-integrity assurance. After an administrator created a new validation rule in production, the development team reported that its production deployment failed.
What should be put in place to prevent this conflict?
ARefresh the full copy sandbox daily.
BReview the setup audit trail prior to changes.
CBuild automation and validation rules using screen flows.
DTest changes in a shared sandbox.
AW Computing uses a custom Invoice object to track invoices associated with accounts. The administrator wants to use roll-up summary fields to see high-level information at a glance on the account record.
Which two considerations should an administrator keep in mind about roll-up summary fields?
Choose two
ARoll-up fields are calculated prior to save.
BRoll-up summary fields are created on the master side of a master-detail relationship.
CRoll-up types include COUNT, SUM, and AVG.
DRoll-up summary fields prevent the conversion of a master-detail relationship to a lookup.
The sales director wants to ensure that every opportunity has either a sales engineer or an account executive assigned to the deal.
How should the administrator fulfill this requirement?
AAssign a task to the owner if an opportunity is created without one of these fields filled out.
BCreate a different record type for deals with Sales Engineers and deals with Account Executives to capture one or the other.
CRequire the Sales Engineer and the Account Executive lookup fields on the page layout.
DWrite a validation rule that checks if the fields are blank and require that one of them be completed in order to save the opportunity.
An administrator is receiving reports that users are being logged out of Salesforce without any notice.
What should the administrator do to resolve this issue?
ADeselect disable session timeout warning popup.
BEnable Remember me until logout.
CSelect force logout on session timeout.
DRemove the session timeout settings.
Which two outcomes can be expected when an administrator uses Data Loader to transfer ownership of account records?
Choose two
AAll account teams are removed from the records that are transferred.
BAll new owners are automatically notified of their new account ownership.
CAll manual sharing is removed from the records that are transferred.
DAll ownership-based sharing rules for the records are recalculated.
Cloud Kicks has a very large Knowledge base in Salesforce. Service reps struggle to find the most relevant articles because the search returns too many results.
What should the administrator do to help service reps rapidly narrow the number of articles?
AActivate and configure Einstein Search.
BImplement and configure Data Categories.
CUpdate Knowledge to auto-search the case’s subject.
DDelete and remove old Knowledge articles.
Cloud Kicks (CK) has launched its new Alpha Shoe line. Customers create cases through CK's website. Managers receive a report containing all cases created last week. They want an easy way to see in the report whether a customer mentions the new shoe line in the case subject.
How should the system administrator modify the report to fulfill this request?
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