A project manager is assigned to a project that is part of a program. The project’s high-level requirements are known, but the priorities of certain requirements are uncertain because they depend on other pipeline projects within the program.
How should the project manager prepare for the project’s next steps?
AEscalate to the management team to increase the timeline based on the complexity of the project
BWait for the other project estimates before planning the schedule
CPrioritize and estimate the milestones for the high-level requirements based on historical data
DAsk the project management office (PMO) to estimate the tasks for all the projects and share the project management plan
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A project manager has been tracking impediments discussed with the team during daily meetings. The risk register keeps growing, while only a small number of impediments have been mitigated.
What should the project manager do?
AIdentify any critical impediments that may affect the project.
BAsk the project team to resolve the impediments.
CStop development until all impediments are resolved.
DDiscuss how to remove the impediments with the sponsor.
While executing a project in an operations function, the project manager encounters scope changes and a delay in delivering critical tasks.
How should the project manager handle this situation?
ACommunicate the concerns to the project management office (PMO) during the weekly project reports
BCall for a team meeting to decide if the changes should be included
CInitiate the change request to modify the scope and adjust the timelines
DConduct an impact analysis and present the results to the steering committee for approval
While executing the project, a project manager discovers that the budget at completion has changed significantly and is higher than expected. What should the project manager do?
APerform a root cause analysis of the project performance.
BAdjust the original budget estimates with the current cost variance.
CReview the activity duration to reforecast the project completion date.
DNegotiate the project changes and adjust stakeholder expectations.
A customer is worried about the time needed to finish a project and asks the project team to reduce the number of iterations needed to complete the product.
Which approach should the project manager use?
AAsk the team to raise blockers or impediments in daily meetings.
BPrioritize the tasks with high risks to reduce the number of iterations required.
CAsk the team to challenge the project estimations for a faster delivery.
DPrioritize deliverables based on business value and define frequent releases.
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A company has selected a supplier to deliver software and assigned an internal project manager. The supplier says that the customer will not need to perform any technical development or testing. The project manager wants to validate this with all stakeholders.
What should the internal project manager do first?
AHost an alignment session with stakeholders to formalize the project requirements.
BDevelop a user acceptance testing plan to ensure the quality of the deliverables.
CCommunicate to the supplier that customer testing is required.
DDistribute the project plan to all of the interested parties.
A key stakeholder on the project team raises an additional requirement that could affect the overall schedule. A conversation with another stakeholder indicates that it may be only a small task.
What should the project manager do?
APerform a qualitative risk analysis.
BCoordinate design document preparation.
CRequest further clarification of the requirement.
DManage the engagement of this stakeholder.
An experienced, high-performing team has added two new members. After several iterations with the new members, the project manager observes that team performance has declined.
What should the project manager do?
AEvaluate the two new team members.
BReplace the two new team members.
CProvide the team with a coaching session.
DAllow the teams to organize themselves.
As a project is reaching completion, the project sponsor tells the project manager to immediately close the project and to move on to another project. Which critical task should the project manager complete before closing the project?
AUpdate and close both the risk register and issue log with the latest updates, and save them in the organization's project management information system (PMIS).
BArchive all the project documents following the organization's accepted practices so the documents can be used in other future projects.
CEnsure that the whole team is appropriately recognized and organize a project farewell party to celebrate the project success and closure.
DMeet with the project sponsor and advise that the new project might be difficult to undertake because the current project is not yet complete.
A new member of a self-organizing team is having difficulty delivering because the project uses new technology.
What should the project manager do in this situation?
ADelegate other team members to complete this team member's tasks.
BMentor the team member and provide the necessary training.
CRequest the team member to move to another team.
DInclude the team member in an improvement program through a human resources (HR) request.
After issuing an on-site invitation to seven people for a project's kick-off meeting, a key stakeholder declines because they will be at another location for the remainder of the month.
What should the project manager do?
AChange the kick-off meeting to a virtual meeting so all can attend at the same time.
BHold the kick-off meeting with the rest of the stakeholders to avoid a delay in the project.
CReschedule the kick-off meeting for the following month so all can attend on-site.
DMake arrangements for the stakeholder to join the kick-off meeting virtually.
An organization is launching a project that will use new technology. Its complexity requires excellent technical skills. After reviewing the proposed project management plan, the project sponsor requests options to reduce labor costs without adding risk to project delivery.
What should the project manager do first?
AReview the risk register and assign functional managers as resources.
BPerform an analysis of the key cost drivers and present alternatives.
CAnalyze the resource pool and assign internal resources who participated in past projects.
DReview the work breakdown structure (WBS) to ensure there are adequate resources.
An organization is moving to agile delivery and has formed a new team. A project is performing poorly because team-velocity variation is very high and each sprint delivers less than was committed. A new project lead with strong technical expertise has been assigned to the project.
What should the project lead do?
AAsk that estimations be provided only by senior developers.
BRecommend a different estimation method in the retrospective.
CAllocate more time for estimation in the sprint planning.
DReview and update the estimations in the daily standup.
A project manager arranged a team-building activity to build and maintain teamwork, trust, and commitment due to internal team conflicts. Two months after completing the training, another situation is causing new delays in the project.
What should the project manager do to address this concern?
AAsk human resources (HR) to coordinate another activity.
BInform HR about the situation and ask for support.
CMeet with the team to explain that conflicts must be addressed and solved.
DReassess the team situation and provide a proper solution.
A project manager has recently joined an organization to lead a key project. The project manager observes that team performance is below target, assigned tasks are not completed on time, and team commitment is also below the appropriate level.
What should the project manager do?
ASchedule a meeting and communicate the performance concern to the team.
BHire a project team leader who can influence the project team members.
CApply an agile approach to help improve team performance.
DStudy and determine the appropriate leadership style suitable for the team.
A project manager is leading a highly important business-transformation project. The project’s objective is to extend a desktop application with a mobile application module. The marketing department believes that a key competitor is developing a similar product.
Which delivery approach should the project manager use for this project?
AExtreme Programming (XP) delivery, to mitigate the high risk related to a new product
BTraditional delivery, to ensure high quality and that the product meets market demands
CIncremental delivery, to ensure that mobile capability is released fast to the users
DIterative delivery, to ensure that user feedback is incorporated into the second iteration
A project manager conducted a meeting and developed the project schedule. A critical stakeholder who was not consulted during the schedule discussion complained that the published dates are unacceptable because of a prescheduled task for another assignment.
What should the project manager do first?
AOrganize a new schedule framing meeting with the critical stakeholder to obtain input.
BDiscuss with the project sponsor and create a new project schedule.
CAnalyze the root cause of the issue and update the communications management plan.
DReach out to the project sponsor and request additional resources.
A project sponsor maintains that the scope for a new product launch should cover two geographical locations. However, after the project scoping session was completed, the project charter was finalized and approved for only one location.
What should the project manager do?
AAsk the sponsor to increase the budget and schedule of the project to accommodate the additional scope.
BAssess the impact to the scope and submit a change request for approval of the two locations before including them in the scope of the project.
CDiscuss with the sponsor that the project scope is approved and it is not possible to include two locations as it will affect the budget.
DEncourage the sponsor to start another project for the additional location so that the current project is not impacted.
An agile project has a wide range of product features designed for different user profiles and uses. Defining common acceptance criteria that apply to every feature is difficult.
How can the project manager ensure the appropriate acceptance criteria are applied to the features?
AIntegrate the acceptance criteria review into the definition of ready (DoR) for each feature and associated tests into the feature’s definition of done (DoD).
BDefine the acceptance criteria and specific functional test cases only after analyzing the user feedback from testing the early feature release.
CIntegrate the specific tests into the definition of ready (DoR) for each feature and the acceptance criteria into the feature’s definition of done (DoD).
DUse the broadest set of acceptance criteria to ensure that all features have a common quality baseline and associated functional test cases.
A global program is being launched, with multiple distributed teams involved in delivering the initiative. In addition to planning and executing the initiative’s scope, team interactions must be considered.
How should the project teams interact during their meetings?
AVideoconferencing
BEncrypted emails
CPhone conversations
DChat conversations
A company's project management office (PMO) has been attempting to implement an adaptive approach within the project management framework, and a project manager has been asked to use adaptive tools on their next project. This is not the first such request, and the prior project failed when adaptive tools were introduced.
What should the project manager do?
APrepare a change request and seek approval from the steering committee regarding the new project framework
BConduct individual interviews with key stakeholders in order to understand all concerns, then prepare a communications management plan
CBring in a third party company to develop and implement a hybrid framework for this specific project
DRecommend to the PMO that it is not the right time to start implementing adaptive tools in projects
At the end of a workshop to review project deliverables, a number of follow-up action items were generated. What should the project manager do next?
ADefer all actions until the next workshop to keep the team focused on other higher priorities.
BPrioritize the actions with the team, assign individuals who will be responsible for completion, and monitor progress.
CReview the critical path and update the project schedule with the newly identified tasks.
DFollow up on each item as soon as possible to ensure timely completion and report the status to management.
A functional manager is concerned that the project's quality management techniques have advanced beyond the department's capabilities and wants the project team to review all quality management activities in two full-day workshops the following week. What should the project manager do next?
AIndicate that this was a not a requirement identified during project planning and it is outside of the scope.
BDraft a project decision request to include in the scope for the current iteration and ask the sponsor to approve.
CExplain that the team is fully dedicated to the current sprint activities and negotiate a mutually agreeable time.
DAdd this to the project backlog and have the product owner determine where it fits in terms of priority.
A project is beginning its third of six iterations. During planning, the team discovers that not all requirements are defined clearly enough to begin work.
What should the project manager do?
AReview and replace the unclear requirements with ones that are clear.
BUpdate the issue log and escalate it to the project sponsor.
CMeet with the product owner to review the project backlog.
DInvite key users to the next daily meeting to get requirement clarification.
A team has differing ideas about how to address a feature in a product under construction and, although the sprint started two days ago, it has still not reached consensus.
What should the project manager do?
AAsk the product owner, who is the key stakeholder, to choose among the different ideas
BPropose ideas to the group, ask everyone to vote, and then choose the most popular idea
CSchedule a session to give everyone the chance to express their opinions about each idea, then vote and decide
DOffer an opinion about the pros and cons of each idea and try to reach a consensus in a facilitated meeting
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