About the Exam

This exam validates the ability to identify, isolate, and correct issues related to NetApp hardware and storage systems. It is intended for NetApp and partner support-services professionals pursuing the NetApp Accredited Hardware Support Engineer credential. Passing demonstrates support skills aligned to that accreditation.

Exam Topics

  • Introduction to NetApp Storage System Basic Components0%
  • Introduction to Clustered Data ONTAP Architecture0%
  • Introduction to Aggregates and FlexVols in Clustered Data ONTAP0%
  • Introduction to Networking in Clustered Data ONTAP0%
  • Introduction to High-Availability in Clustered Data ONTAP0%
  • Introduction to Data Protection in Clustered Data ONTAP0%
  • Introduction to NFS in Clustered Data ONTAP0%
  • Introduction to CIFS in Clustered Data ONTAP0%
  • Introduction to WAFL and Snapshot in Clustered Data ONTAP0%
  • Introduction to SAN in Clustered Data ONTAP0%
  • Introduction to Storage System Monitoring and Manageability0%
  • Introduction to Quotas in Clustered Data ONTAP0%
  • Introduction to Clustered Data ONTAP Basic Troubleshooting0%
  • Introduction to Name Services in Clustered Data ONTAP0%
  • Introduction to Multi-Protocol Troubleshooting in Clustered Data ONTAP0%
  • Introduction to Virtualization in Clustered Data ONTAP0%
  • Introduction to Performance in Clustered Data ONTAP0%
  • Storage Systems Recovery and Troubleshooting for Partners0%
  • ONTAP Administration: What's New in ONTAP 9.00%
  • ONTAP 9: New Features0%

How to Use This Practice Exam

  1. Browse — Read each question, select your answer, and reveal the explanation.
  2. Exam Mode — Simulate real exam conditions with a timed session and score report.
  3. Learn Mode — Spaced repetition schedules questions you struggle with for long-term retention.

Download the Full Exam PDF

Get every question and answer in a clean, printable PDF built for offline study. Purchase once, keep permanent access, and re-download the latest version anytime.

Last updated December 3, 2025 at 6:42 AM

Topic filter
Retired questions
Question sort

QuestionQ1

Introduction to NetApp Storage System Basic Components

Which two of the following statements are true about an IOM 12 module?

Choose two
  • A It has two SAS ports.
  • B It has four SAS ports.
  • C It does not have an Ethernet port for alternate control path (ACP).
  • D It has an Ethernet port for alternate control path (ACP).
Explanation

An IOM12 module provides four SAS expansion ports for SAS shelf connectivity and includes an Ethernet port used for Alternate Control Path (ACP) management. NetApp’s E-Series cabling documentation identifies IOM12 ports 1 through 4 and describes each IOM as having four SAS-3 expansion ports.

Learn more

Community Discussion

No comments yet. Be the first to start the discussion!

QuestionQ2

Introduction to WAFL and Snapshot in Clustered Data ONTAP

You are running wafliron on an aggregate named homedir in a production system.

When is the data on homedir available?

  • A when the administrator manually onlines the aggregate
  • B when wafliron is started
  • C after Phase 4 of wafliron is complete
  • D after the mounting phase of wafliron is complete
Explanation

WAFLIRON unmounts the aggregate and associated FlexVol volumes while it performs baseline checks. After they are remounted, the system serves data while WAFLIRON continues its remaining checks; for an aggregate, all associated FlexVol volumes must be mounted before data can be served.

Learn more

Community Discussion

No comments yet. Be the first to start the discussion!

QuestionQ3

Introduction to High-Availability in Clustered Data ONTAP

After an unexpected takeover, the taken-over node is waiting for giveback. The administrator intends to perform a giveback with the option –cfo–only true.

What happens when this option is used?

  • A Only a simulation of the giveback is performed.
  • B Only the root aggregate is given back.
  • C Only SVM root volumes are sent back
  • D Only the data aggregates are sent back.
Explanation

The CFO-only setting attempts giveback only for the CFO aggregates, which include the root aggregate; it does not return all data aggregates. NetApp documents this operation as giving back only the CFO aggregates (the root aggregate).

Learn more

Community Discussion

No comments yet. Be the first to start the discussion!

QuestionQ4

Introduction to High-Availability in Clustered Data ONTAP

On a NetApp FAS9000 system, which two field-replaceable units (FRUs) can be replaced without a takeover?

Choose two
  • A I/O module
  • B DCPM module
  • C caching module
  • D NVRAM module
Explanation

A DCPM module is hot-swappable when the replacement is installed within the required time limit, and a same-capacity caching module can be hot-swapped on FAS9000 systems. I/O-module and NVRAM-module replacement requires taking over and halting the affected controller.

Learn more

Community Discussion

No comments yet. Be the first to start the discussion!

QuestionQ5

Introduction to Data Protection in Clustered Data ONTAP

Following a volume deletion, what is the default length of time that the volume remains available for recovery from the volume recovery queue?

  • A 12 hours
  • B 48 hours
  • C 72 hours
  • D 24 hours
Explanation

In NetApp ONTAP, a deleted volume is retained in the Volume Recovery Queue for at least 12 hours by default before it is fully deleted. The default volume-delete retention duration is 12 hours.

Learn more

Community Discussion

No comments yet. Be the first to start the discussion!
Know a question that should be here? Contribute to this exam
Back home