AB-250: Transforming Contact Center Experiences with AI in Dynamics 365

By Microsoft · Question Mode

QuestionQ50

Manage analytics for the Dynamics 365 Contact Center

A company plans to show reports in the Copilot Service workspace, which users access directly from that workspace.

When users open reports, the company requires:

  • Fast report loading and responsive visuals.
  • Updated data to be shown.

Configure report availability by selecting the appropriate options.

Select
Observe how long the visuals in the report take to load.
Ensure that the report shows updated data when users open it.
Explanation

Performance Analyzer measures the time that Power BI report visuals take to load and helps identify visual, DAX, and query bottlenecks. Automatic page refresh refreshes the report page at a defined interval so viewers receive current data from supported DirectQuery or live connections; report filters and report-level access do not refresh data.

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