MS-720
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Question 1
Your company has a main office in Dallas.
The company has a Microsoft Teams Phone deployment.
Currently, the default audio conferencing bridge is set to a phone number that has a Miami area code.
In the Microsoft Teams admin center, you get a number in the Dallas area code.
You need to assign the new Dallas number as the default audio conferencing bridge.
What should you configure in the Microsoft Teams admin center?
- A: the Conference bridges node under Meetings
- B: the Networks & locations node under Locations
- C: the Phone numbers node under Voice
- D: the Auto attendants node under Voice
Question 2
You need to prevent a specific user from calling international phone numbers from within a Microsoft Teams meeting.
What should you do?
- A: Assign a dial-out policy to the user.
- B: Disable Enterprise Voice for the user.
- C: Assign a tenant dial plan to the user.
- D: Assign a domestic-only calling plan to the user.
- E: Remove Communications Credits from the user.
Question 3
HOTSPOT -
You have a dial plan named DP1.
You need to assign DP1 to a new Microsoft Teams user named User1. You must verify that the appropriate dial plan and the associated normalization rules are assigned to User1.
How should you complete the PowerShell script? To answer, select the appropriate options in the answer area.
Hot Area:
Question 4
You need to provide Microsoft Teams users with the ability to perform PSTN calling through a Session Border Controller (SBC).
Which licenses can you assign to achieve the goal?
- A: Microsoft 365 E3 or Microsoft 365 E5
- B: Microsoft 365 E5 or Office 365 E5
- C: Office 365 E3 or Microsoft 365 E3
- D: Office 365 E3 or Office 365 E5
Question 5
Your company has a Microsoft Teams Phone deployment.
You plan to deploy auto attendants and call queues.
The support desk requires that its auto attendant be able to forward calls after hours to local mobile phone numbers.
You need to identify which licenses to assign to auto-attendant. The solution must minimize costs.
Which two licenses should you identify? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
- A: Microsoft 365 Phone System
- B: Microsoft 365 Domestic Calling Plan
- C: Microsoft 365 Phone System - Virtual User
- D: Office 365 E3
- E: Microsoft 365 E5
- F: Microsoft 365 Domestic and International Calling Plan
Question 6
You have a Microsoft Teams Phone deployment. Direct Routing is enabled for all users. The users can place and receive PSTN calls.
You need to create a new user policy to provide four-digit extension dialing for users to call analog endpoints that connect to the Session Border Controller (SBC).
Which three actions should you perform? Each correct answer presents part of the solution.
- A: Create a trunk translation rule.
- B: Create an IP phone policy.
- C: Assign a dial plan to the users.
- D: Assign an IP phone policy to the users.
- E: Create a voice normalization rule.
- F: Create a tenant dial plan.
Question 7
You port phone numbers from a legacy carrier to Microsoft Teams Phone to use with Microsoft Teams Calling Plans.
You attempt to assign a number to a resource account that will be used by an auto attendant, but the number does NOT appear on the list of available numbers.
You need to ensure that you can assign the number to the resource account.
What should you do?
- A: Submit a request to convert the number from a user number to a service number.
- B: Order a new number from Microsoft.
- C: Run the Set-CsOnlineApplicationInstance cmdlet.
- D: Run the Set-CsTeamsUnassignedNumberTreatment cmdlet.
Question 8
DRAG DROP -
Your company has offices throughout the United States.
The company is opening a new office in Scranton. The office will occupy two floors in the same building.
You need to ensure that if an emergency call is placed, the local emergency dispatchers know from which floor the call came.
How should you complete the PowerShell script? To answer, drag the appropriate values to the correct targets. Each value may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Select and Place:
Question 9
You have a Microsoft Teams deployment and an existing telephony solution that provides PSTN capability to on-premises third-party PBX systems in two separate locations.
You need to implement a redundant PSTN solution for Microsoft Teams Phone. The solution must use the existing telephony carrier services. The solution must ensure that outbound calls can be made if a component fails.
Which three components should you implement? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
- A: calling policies
- B: tenant dial plans
- C: PSTN usages
- D: highly available Session Border Controller (SBC)
- E: voice routing policies
Question 10
The sales department at your company needs to route a call to multiple users and have calls route differently after business hours.
Which two features should you implement? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
- A: auto attendants
- B: caller ID policies
- C: calling policies
- D: call queues
- E: voice routing policies
Question 11
DRAG DROP -
You have a Microsoft Teams Phone deployment in an office.
When a user dials an emergency number, the safety team for the office is notified.
Your company opens a new office that has a Teams Phone deployment.
You need to ensure that the safety team for the new office is notified when an emergency call is placed from that office.
How should you complete the PowerShell script? To answer, drag the appropriate values to the correct targets. Each value may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Select and Place:
Question 12
Your company has offices in 10 countries. The company has a tenant dial plan configured for each country.
The company recently opened an office in a new country.
You need to create a new tenant dial plan that meets the unique dialing requirements of the new country.
What should you do?
- A: Run the New-CsOnlineVoiceRoutingPolicy cmdlet.
- B: From the Microsoft Teams admin center, select Voice, select Dial plan, and then select Add.
- C: From the Microsoft Teams admin center, select Locations, select Network topology, and then select Add.
- D: Run the Set-CsTenantDialPlan cmdlet.
Question 13
You are deploying Microsoft Teams Calling Plans.
You port all phone numbers to Microsoft Teams Phone as shown in the exhibit. (Click the Exhibit tab.)
You need to assign the number +1-234-555-5334 to an auto attendant.
What should you do first?
- A: Open a Microsoft support case to initiate an inventory type change.
- B: Create a port order for a user number.
- C: Assign the number to the resource account of the auto attendant.
- D: Get an auto attendant toll number.
Question 14
You have a Microsoft Teams Phone deployment that has SIP Gateway configured.
You need to register Cisco handsets directly with Teams.
What should you do first?
- A: Modify DHCP to update the provisioning server URL.
- B: Configure the handsets to use LLDP.
- C: Enable the web server of the handsets.
- D: Connect a desktop computer to the PC port of the handsets.
Question 15
You are migrating users from Skype for Business Server to Microsoft Teams.
You plan to create an auto attendant that can be used by all the users during the migration.
You need to create the resource account for the auto attendant.
What should you use?
- A: the New-CsHybridApplicationEndpoint cmdlet
- B: the New-CsOnlineApplicationInstance cmdlet
- C: the Users node in the Microsoft 365 admin center
- D: the Resource accounts node in the Microsoft Teams admin center
- E: the New-CsOnlineApplicationEndpoint cmdlet
Question 16
HOTSPOT -
You have a Microsoft Teams Phone deployment that contains a user named User1.
A company policy states that all users must have voicemail configured so that callers can record a message or be transferred to reception.
You need to verify the voicemail configuration of User1 to ensure that it meets the requirements of the company policy.
How should you complete the command? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:
Question 17
DRAG DROP
Your company has an on-premises deployment of Microsoft Skype for Business Server 2015 with CU8 that is configured for hybrid connectivity.
You are migrating to Microsoft Teams Phone. A Direct Routing trunk is used for PSTN connectivity. The company requires that phone number assignments be performed in Active Directory.
You plan to create a call queue that will service users both on-premises and in the cloud.
You need to create and assign a resource account for the call queue. The call queue must be able to reach users regardless of which platform they are on.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Question 18
Your company has offices in 10 countries. The company has a tenant dial plan configured for each country.
The company recently opened an office in a new country.
You need to create a new tenant dial plan that meets the unique dialing requirements of the new country.
What should you do?
- A: From the Microsoft Teams admin center, select Voice, select Dial plan, and then select Add.
- B: Run the Set-CsTenantDialPlan Cmdlet.
- C: From the Microsoft Teams admin center, select Voice, select Phone number, and then select Add.
- D: From the Microsoft Teams admin center, select Voice, select Voice routing policies, and then select Add.
Question 19
HOTSPOT
You have a Teams Phone deployment that contains an Operator Connect provider in Canada.
You implement a common area phone named lobbyphone1.
You need to configure lobbyphone1 to meet the following requirements:
• Outgoing calls must be placed only from within Canada.
• Dial out during audio conferencing must be restricted.
How should you complete the command? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Question 20
You have a global Teams Phone deployment that has local service numbers from multiple offices.
You need to ensure that when the users at an office in Sydney create a Teams meeting invite, the invite displays a local conferencing number by default.
What should you do?
- A: Create a new Audio Conferencing policy and assign a local service number from the Sydney office.
- B: Assign a local service number from the Sydney office to a resource account.
- C: Create a new caller ID policy and assign a local service number from the Sydney office.
- D: Modify the global (org-wide default) Audio Conferencing policy and assign a local service number from the Sydney office.
Question 21
You have a Microsoft Teams Phone deployment that uses Direct Routing.
You create a new Teams user named User1.
You need to enable User1 as an agent in a call queue.
What should you do first?
- A: Assign a dial plan to User1.
- B: Assign a phone number to User1.
- C: Enable hosted voicemail for User1.
- D: Enable Enterprise Voice for User1.
Question 22
Your company currently allows call park for all PSTN users. The call park policies are configured as shown in the exhibit. (Click the Exhibit tab.)
You have a Microsoft 365 group named Help Desk.
You need to ensure that only the Help Desk group can use call park. The solution must minimize the number of policies and administrative effort.
Which three actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
- A: Assign Policy2 to all users.
- B: In the Global (Org-wide default) policy, set Allow call park to Off.
- C: Create a new call park policy named Policy2 and set Allow call park to Off.
- D: Assign Policy1 to the Help Desk group.
- E: Assign the Global (Org-wide default) policy to the users in the Help Desk group.
- F: Create a new call park policy named Policy1 and set Allow call park to On.
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