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You receive a call from a user stating that the automated lead scoring model is not working correctly. There are several leads that are not being scored.

You need to determine the cause of this issue.

What could be the cause?

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Your company’s marketing department wants to standardize the URL links to the company’s social media site across all emails sent out.

Which social media URL can be set in the Content settings?

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DRAG DROP

Your company, Contoso Mobile Dog Spa, provides mobile dog grooming services. Your application development team is building a new mobile application for Android devices that will allow customers to book grooming appointments. The Chief Marketing Officer wants to be able to send push notifications to the app from real-time customer journeys in Microsoft Dynamics 365 Marketing.

You need to work with the application development team to configure connectivity between Dynamics 365 Marketing and the new mobile app.

Which four actions must be performed in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

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DRAG DROP

You are creating a new site map for the marketing department. The site map must contain the navigation to the modules in Microsoft Dynamics 365 Marketing.

You need to use the model-driven app to configure the site map.

In which order should you perform the actions to add the site map into your solution? To answer, move all actions from the list of actions to the answer area, and arrange them in the correct order.

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DRAG DROP -
Your marketing department has given you a list of requirements.
Which requirements will you be able to meet by utilizing the tools in Dynamics 365 for Marketing? To answer, drag the appropriate requirement to the correct column. Each requirement may be used once, more than once or not at all. You may need to drag the split bar between panes or scroll to view the content.
NOTE: Each correct selection is worth one point.
Select and Place:

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DRAG DROP

You need to create a Content Settings set to be used with all marketing emails.

Which elements are available to you? To answer, drag the appropriate availability indicator to the correct element. Each availability indicator may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct match is worth one point.

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You are analyzing the insights of the marketing page available in Microsoft Dynamics 365 Marketing to collect data for a management presentation.

You need to obtain detailed information on the number of times the page was opened on different dates.

Which element should you analyze?

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Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

You created a custom table and added it to your Microsoft Dynamics 365 Marketing application.

A few days later, you create a new system chart for the table. Users report that they are unable to select this chart when they select Show Chart from a table view screen.

You need to make the chart available for users to view in the app.

Solution: Edit the app using the Modem App Designer, select the table view from Pages on the left navigation pane, and ensure that the new chart is explicitly selected for inclusion.

Does this meet the goal?

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Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

You created a custom table and added it to your Microsoft Dynamics 365 Marketing application.

A few days later, you create a new system chart for the table. Users report that they are unable to select this chart when they select Show Chart from a table view screen.

You need to make the chart available for users to view in the app.

Solution: Add the chart to a dashboard in the app.

Does this meet the goal?

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You need to train creative designers to create emails and email templates in Dynamics 365 Customer Insights - Journeys. To help ensure that the email design is consistent across various devices and email software, you explain the advanced inbox preview feature through Litmus.com.

You need the creative designers to be aware of attributes that apply to this feature.

Which two attributes should you convey to the creative designers? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

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Your landing page must include your privacy banner to let your customers know that you take their privacy seriously.
Once enabled, where will the full text of your privacy policy be stored?

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Your company's marketing team is reviewing insights for several marketing pages that have been used in a recent customer journey. The team reports that the number of submissions for one marketing page is greater than the total number of submissions for the entire customer journey.

You need to help the team understand why the number of submissions is greater than expected.

What do you tell the team?

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Your organization needs to use Dynamics 365 Customer Insights - Journeys to send personalized text messages to customers using journeys. The procurement department has purchased a phone number from Twilio. The phone number is prefixed with your town's area code.

You configured Twilio as a new SMS provider, and entered the account SID and auth token you were provided with. You then added a new sender.

You need to determine the type of phone number you should select.

What should you select?

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DRAG DROP -
Your company is expanding its service offering to people who live in Europe.
You must configure your marketing system for compliance with European privacy requirements.
Which three activities should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Select and Place:

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You are the administrator for your company's Dynamics 365 for Marketing application. You are responsible for ensuring that the current constraints of your subscription are not exceeded.
You want to establish monitoring for the critical components that drive additional subscription costs.
Which three subscription limits can you monitor at Settings > Advanced Settings > Others > Quota Limits? (Choose three.) Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

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Note: This question is part of a series of questions that present the same scenario. Which question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
You have created a lead scoring model for a marketing effort. The lead scoring model has 3 grades: Cold, Warm and Hot.
After a week you notice that no one has received any scores from your model.
Solution: You add an action tile.
Does this resolve your issue?

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Note: This question is part of a series of questions that present the same scenario. Which question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
You have created a lead scoring model for a marketing effort. The lead scoring model has 3 grades: Cold, Warm and Hot.
After a week you notice that no one has received any scores from your model.
Solution: You click the Go Live button.
Does this resolve your issue?

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Which two statements must be true in order for a User to approve marketing content? Each answer presents part of the solution.

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You need to create a customer journey for a global campaign related to the latest Contoso course offerings. All operating regions need to be covered.
Based on best practices, how many customer journeys and marketing emails do you need to create?

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You create a customer survey. Contoso wants to make sure that the survey is accessible to their sales team.
You use the survey as part of a customer journey, where you have written conditional logic to create leads based on the survey responses from each contact.
These leads will be processed by Contoso's Sales team.
The sales team wants to send out surveys whenever they qualify a Lead. Contoso does not want the sales team to have access to the Dynamics 365 Customer
Voice app.
What should you do to achieve this goal?

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You have created a customer journey that does the following:
✑ Sends an email regarding a country/region-specific promotional offer.
✑ Creates a phone call activity and sends a text message to the contact.
Which set of actions should you take to activate your customer journey?

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