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By microsoft
Aug, 2025

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25Q per page

Question 1

A company employs a team of customer service agents to provide telephone and email support to customers.
The company develops a webchat bot to provide automated answers to common customer queries.
Which business benefit should the company expect as a result of creating the webchat bot solution?

  • A: increased sales
  • B: a reduced workload for the customer service agents
  • C: improved product reliability

Question 2

HOTSPOT -
To complete the sentence, select the appropriate option in the answer area.
Hot Area:

Image 1

Question 3

You plan to develop a bot that will enable users to query a knowledge base by using natural language processing.
Which two services should you include in the solution? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

  • A: QnA Maker
  • B: Azure Bot Service
  • C: Form Recognizer
  • D: Anomaly Detector

Question 4

In which two scenarios can you use a speech synthesis solution? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

  • A: an automated voice that reads back a credit card number entered into a telephone by using a numeric keypad
  • B: generating live captions for a news broadcast
  • C: extracting key phrases from the audio recording of a meeting
  • D: an AI character in a computer game that speaks audibly to a player

Question 5

HOTSPOT -
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Hot Area:

Image 1

Question 6

DRAG DROP -
You need to scan the news for articles about your customers and alert employees when there is a negative article. Positive articles must be added to a press book.
Which natural language processing tasks should you use to complete the process? To answer, drag the appropriate tasks to the correct locations. Each task may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Select and Place:

Image 1

Question 7

You are building a knowledge base by using QnA Maker.
Which file format can you use to populate the knowledge base?

  • A: PPTX
  • B: XML
  • C: ZIP
  • D: PDF

Question 8

In which scenario should you use key phrase extraction?

  • A: identifying whether reviews of a restaurant are positive or negative
  • B: generating captions for a video based on the audio track
  • C: identifying which documents provide information about the same topics
  • D: translating a set of documents from English to German

Question 9

You have insurance claim reports that are stored as text.
You need to extract key terms from the reports to generate summaries.
Which type of AI workload should you use?

  • A: natural language processing
  • B: conversational AI
  • C: anomaly detection
  • D: computer vision

Question 10

HOTSPOT -
To complete the sentence, select the appropriate option in the answer area.
Hot Area:

Image 1

Question 11

Which AI service can you use to interpret the meaning of a user input such as Call me back later?

  • A: Translator
  • B: Text Analytics
  • C: Speech
  • D: Language Understanding (LUIS)

Question 12

You are developing a chatbot solution in Azure.
Which service should you use to determine a user's intent?

  • A: Translator
  • B: QnA Maker
  • C: Speech
  • D: Language Understanding (LUIS)

Question 13

You are building an AI system.
Which task should you include to ensure that the service meets the Microsoft transparency principle for responsible AI?

  • A: Ensure that all visuals have an associated text that can be read by a screen reader.
  • B: Enable autoscaling to ensure that a service scales based on demand.
  • C: Provide documentation to help developers debug code.
  • D: Ensure that a training dataset is representative of the population.

Question 14

You need to make the written press releases of your company available in a range of languages.
Which service should you use?

  • A: Translator
  • B: Text Analytics
  • C: Speech
  • D: Language Understanding (LUIS)

Question 15

HOTSPOT -
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Hot Area:

Image 1

Question 16

DRAG DROP -
Match the types of natural languages processing workloads to the appropriate scenarios.
To answer, drag the appropriate workload type from the column on the left to its scenario on the right. Each workload type may be used once, more than once, or not at all.
NOTE: Each correct selection is worth one point.
Select and Place:

Image 1

Question 17

HOTSPOT -
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Hot Area:

Image 1

Question 18

You are developing a natural language processing solution in Azure. The solution will analyze customer reviews and determine how positive or negative each review is.
This is an example of which type of natural language processing workload?

  • A: language detection
  • B: sentiment analysis
  • C: key phrase extraction
  • D: entity recognition

Question 19

You use natural language processing to process text from a Microsoft news story.
You receive the output shown in the following exhibit.

Image 1

Which type of natural languages processing was performed?

  • A: entity recognition
  • B: key phrase extraction
  • C: sentiment analysis
  • D: translation

Question 20

DRAG DROP -
You plan to apply Text Analytics API features to a technical support ticketing system.
Match the Text Analytics API features to the appropriate natural language processing scenarios.
To answer, drag the appropriate feature from the column on the left to its scenario on the right. Each feature may be used once, more than once, or not at all.
NOTE: Each correct selection is worth one point.
Select and Place:

Image 1

Question 21

You are authoring a Language Understanding (LUIS) application to support a music festival.
You want users to be able to ask questions about scheduled shows, such as: Which act is playing on the main stage?
The question Which act is playing on the main stage? is an example of which type of element?

  • A: an intent
  • B: an utterance
  • C: a domain
  • D: an entity

Question 22

You build a QnA Maker bot by using a frequently asked questions (FAQ) page.
You need to add professional greetings and other responses to make the bot more user friendly.
What should you do?

  • A: Increase the confidence threshold of responses
  • B: Enable active learning
  • C: Create multi-turn questions
  • D: Add chit-chat

Question 23

You need to develop a chatbot for a website. The chatbot must answer users' questions based on the information in the following documents:
✑ A product troubleshooting guide in a Microsoft Word document
✑ A frequently asked questions (FAQ) list on a webpage
Which service should you use to process the documents?

  • A: Azure Bot Service
  • B: Language Understanding
  • C: Text Analytics
  • D: QnA Maker

Question 24

DRAG DROP -
Match the types of AI workloads to the appropriate scenarios.
To answer, drag the appropriate workload type from the column on the left to its scenario on the right. Each workload type may be used once, more than once, or not at all.
NOTE: Each correct selection is worth one point.
Select and Place:

Image 1

Question 25

You are building a Language Understanding model for an e-commerce business.
You need to ensure that the model detects when utterances are outside the intended scope of the model.
What should you do?

  • A: Test the model by using new utterances
  • B: Add utterances to the None intent
  • C: Create a prebuilt task entity
  • D: Create a new model
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