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ITILFND by ITIL - Page 1 | ExamCademy

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Which process or function is responsible for monitoring activities and events in the IT infrastructure?

A Service level management
B IT operations management
C Capacity management
D Incident management

Which of the following options is a hierarchy that is used in knowledge management?

A Wisdom - Information - Data - Knowledge
B Data - Information - Knowledge - Wisdom
C Knowledge - Wisdom - Information - Data
D Information - Data - Knowledge - Wisdom

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