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This exam has 40 community-verified practice questions. Create a free account to access all questions, comments, and explanations.
Which dimension of product and service management promotes conducting safe-to-fail experiments in complex situations?
Which of the following BEST describes a release?
Performing routine tasks such as backups, monitoring, and capturing and processing events is part of which of the following activities?
Which is an approach to software development in which software can be released to production at any time after a decision is made by the team?
What is the role of governance within the ITIL Service Value System?
What is a value stream?
What is a product prototype?
Which activity focuses on securing and allocating necessary resources efficiently?
Which of the following BEST describes an outcome in a service relationship?
A team is gathering customer feedback and measuring current service response times to understand its existing performance.
Which step of the continual improvement model does this activity represent?
Which of the following is NOT an activity of digital product and service lifecycle?
Which dimension of digital product and service management ensures whoever is working in an organization has sufficient skills to support anticipated needs?
Which element of the operating model refers to third parties contributing to value creation activities?
Which statement regarding a partnership relationship is TRUE?
Which statement BEST describes service quality?
Which of the following is a key success metric for 'Transition' activity?
