ITIL 4 Practitioner Monitoring and Event ManagementPreview

Which of the following BEST describes proactive event management with passive event monitoring?

Which of the following activities will involve suppliers and partners?

Although many events are captured and processed automatically, plans and rules for event management are defined by humans from many IT teams.
Which software tools are the MOST important for effective planning of monitoring and event management?

A service provider is experimenting with artificial intelligence (AI) capabilities to improve event correlation and impact assessment. The previous monitoring and event management records provide sufficient technical data to ‘teach’ the AI. However, some human input is required.
What aspects of correlation and impact analysis are MOST LIKELY to need an input from the service provider’s team members?

Which of the following is NOT a practice success factor for the ‘monitoring and event management’ practice?

Which specific skill is required by a service desk manager when performing the activity ‘defining the objective of monitoring’?

Which monitoring and event management activity will involve partners and suppliers?