ITIL 4 Practitioner Monitoring and Event ManagementDemo

By ITIL · Question Mode

QuestionQ5

The purpose and key concepts of Monitoring and Event Management

Which of the following is not a benefit of the monitoring and event management practice?

  • A Proactive or early detection of incidents and problems
  • B More frequent "firefighting" responses to incidents
  • C Early warnings of IT service interruption or degradation
  • D Greater visibility of dependencies that impact value streams
Explanation

Monitoring and event management supports proactive detection, early warnings of service interruption or degradation, and visibility of dependencies affecting value streams. Its purpose is to reduce reactive incident firefighting, not make it more frequent.

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