ITIL 4 Managing Professional TransitionDemo

By ITIL · Question Mode

QuestionQ14

ITIL Service

Which of the following are components of the service value system?

  • A Service provision, service consumption, service relationship management
  • B Governance, service value chain, practices
  • C Outcomes, utility, warranty
  • D Customer value, stakeholder value, organization
Explanation

The ITIL 4 service value system includes governance, the service value chain, and practices, together with guiding principles and continual improvement.

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