ITIL 4 Managing Professional TransitionDemo

By ITIL · Question Mode

QuestionQ13

ITIL Transformation

Which ITIL guiding principle advises using existing services, processes, and tools when improving services?

  • A Progress iteratively with feedback
  • B Keep it simple and practical
  • C Start where you are
  • D Focus on value
Explanation

The ITIL guiding principle Start where you are promotes assessing and using existing services, processes, people, and tools that are already valuable before deciding what must change or be replaced. PeopleCert Community: ITIL and the Gartner Hype Cycle

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