QuestionQ73

Supplier Management

Which statement BEST characterizes the purpose of the supplier management practice?

  • A Ensuring that an organization's customers receive consistent levels of service
  • B Creating procedures to handle the activities involved in supplier categorization
  • C Documenting risks associated with integrating the organization's and suppliers' services
  • D Monitoring incident resolution and service request fulfilment times
Explanation

Supplier management manages suppliers and their performance appropriately to support the seamless provision of quality products and services. Consistent service received by customers is therefore the best-described outcome. PeopleCert: ITIL 4 Practitioner—Supplier Management

Learn more

Community Discussion

No comments yet. Be the first to start the discussion!