ITIL 4 Specialist Collaborate, Assure and ImproveDemo

By ITIL · Question Mode

QuestionQ7

Supplier Management

An organization has established a supplier management team that follows agreed, simple procedures to successfully manage the organization’s suppliers.

What is the LOWEST capability level demonstrated by this practice?

  • A Level 1
  • B Level 2
  • C Level 3
  • D Level 4
Explanation

ITIL capability Level 2 is reached when a practice systematically achieves its purpose through a basic set of activities supported by specialized resources. A supplier management team using agreed simple procedures meets that threshold; the information does not establish the fully defined, integrated practice required for Level 3.

Learn more

Community Discussion

No comments yet. Be the first to start the discussion!