QuestionQ8
Continual ImprovementAn organization faces growing competition. It promotes internal innovation to enhance its services and gain additional market share. Additionally, the organization’s leaders believe that strategic vendors should have a larger role in increasing innovation, but they disagree about the activities the strategic vendors should perform.
Which value stream should strategic vendors participate in to resolve this issue?
- A Ongoing operation and maintenance
- B Continual improvement of products and services
- C Incident resolution
- D Service request fulfilment
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