CTEL-ITP-ATP: Certified Tester Expert Level Assessing Test Processes

By ISTQB · Question Mode

QuestionQ9

Selecting the Approach for Test Process Improvement

If an organization lacks formal test processes and stakeholders need evidence that a test process is required, which type of test-process-improvement model would be MOST appropriate?

Explanation

Analytic approaches use measures, metrics, indicators, and causal analysis to provide objective evidence of testing problems and the need for process improvement. They are especially suitable when stakeholder support depends on demonstrating that a formal test process is necessary.

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