CTEL-ITP-ATP: Certified Tester Expert Level Assessing Test Processes

You are a test manager in an organization with challenging financial targets that also needs to build quality products to increase market share and bring new features to market quickly.

You manage a small team of three testing staff who are spread thinly and work part-time across many projects. You review the organization’s business strategy and resource allocation and find some interesting things. First, most of your team’s time is not spent contributing directly to business initiatives intended to grow market share. Nor are they contributing directly to projects that deliver features to market quickly. In fact, development teams are testing all of these projects.

Which ONE of the following would be the MOST appropriate test improvement scope?