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COBIT 2019Free trial

By isaca

Verified

25Q per page

Question 1

Who is responsible for the oversight of structures and mechanisms that drive enterprise governance of information and technology (EGIT)?

A: Individual business units
B: External regulators
C: The board

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Question 2

Within the principles for a governance system, the value generated from the use of I&T reflects:

A: the ratio of costs versus achieved service levels.
B: a balance among benefits, risk and resources.
C: maximized financial benefits to the investment portfolio.

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Question 3

Which role is responsible for managing the development, implementation, evaluation and ongoing maintenance of new and existing products and services?

A: Business process owner
B: Service manager
C: Product manager

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Question 4

Which of the following is a common characteristic of process capability levels 2 to 5?

A: The process's performance is monitored.
B: The process's purpose is achieved.
C: The process's description is well defined.

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Question 5

Which of the following performance measures is used to assess a specific focus area?

A: Maturity level
B: Key goal indicator
C: Process capability rating

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Question 6

When refining the scope of a new IT governance system during the design phase, which of the following is the MOST significant driver to be considered?

A: The size of the enterprise
B: National or international locations
C: Cloud versus on-premises services

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Question 7

Before designing an enterprise IT governance system, an organization should FIRST review and understand:

A: the enterprise's risk profile.
B: the enterprise's strategy.
C: current IT-related issues.

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Question 8

When designing an IT governance system, the NEXT step after considering the enterprise's strategic business objectives is to assess:

A: the enterprise's risk profile.
B: the IT implementation method.
C: the role of IT within the enterprise.

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Question 9

Which of the following is IMPERATIVE to the successful implementation of IT governance?

A: IT governance identifies benchmarking standards.
B: IT governance includes identification of business risk.
C: IT governance is sponsored by executives.

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Question 10

Which of the following MUST be done before an enterprise can determine performance measures for a process improvement initiative?

A: Conduct a capabilities assessment.
B: Calculate return on investment (ROI).
C: Perform a process risk assessment.

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Question 11

Which of the following should a stakeholder do to optimize the use of COBIT?

A: Customize COBIT guidance to meet industry best practices.
B: Customize COBIT guidance to meet specific enterprise needs.
C: Ensure COBIT guidance is strictly followed without alterations.

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Question 12

Which of the following figures BEST illustrates the context of an enterprise governance of information and technology (EGIT) system?
A.

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Question 13

Which of the following BEST describes the objectives of the Evaluate, Direct and Monitor (EDM) domain?

A: Addressing the operational delivery and support of I&T services, including security
B: Addressing the overall organization, strategy and supporting activities for IT
C: Assessing strategic options and guiding senior management on the options chosen

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Question 14

Which of the following is a component of the governance system that provides an enterprise with the tools and systems for I&T processing?

A: Principles, policies and frameworks
B: Information
C: Services, infrastructure and applications

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Question 15

The enterprise goal "Staff skills, motivation and productivity" is organized into which balanced scorecard (BSC) dimension?

A: Growth
B: Internal
C: Customer

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Question 16

Which of the following is MOST critical to ensuring the objective of managed availability and capacity?

A: Allocation of budgets for business continuity
B: Future prediction of I&T resource requirements
C: Identification of single points of failure

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Question 17

Which of the following is the PRIMARY objective of implementing the process of managed innovation?

A: Improving customer experience
B: Avoiding technological obsolescence
C: Enhancing brand reputation

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Question 18

Which of the following is an alignment goal according to COBIT?

A: Compliance with external laws and regulations
B: Agility to turn business requirements into operational solutions
C: Optimization of business process functionality

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Question 19

Which of the following BEST describes the goal of having a customer-oriented service culture?

A: Governance goal
B: Alignment goal
C: Enterprise goal

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Question 20

When tailoring the COBIT organizational structure, which of the following is the PRIMARY purpose for aligning role descriptions to the enterprise's business context, organization and operating environment?

A: Preparing key goal areas and metrics for each role
B: Developing hierarchy and reporting structure
C: Assigning levels of accountability and responsibility

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Question 21

Which COBIT principle addresses the need to consider how many changes in technology or strategy impact the enterprise governance system as a whole?

A: A governance system should be tailored to the enterprise's needs.
B: A governance system should cover the enterprise end to end.
C: A governance system should be dynamic.

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Question 22

An enterprise interested in adapting COBIT components with related documentation such as inputs and outputs references should refer to:

A: process activities.
B: process practices.
C: goals and metrics.

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Question 23

Which of the following aspects of organizational structure is MOST critical to ensure effective performance?

A: Escalation procedures are defined and applied.
B: Required resources are made available, allocated and used.
C: A clearly understood and well-documented mandate is in place.

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Question 24

What is the BEST way to determine whether IT governance is achieving intended outcomes one year after implementation?

A: Evaluate performance measurements identified in the business case.
B: Review change drivers to determine whether corresponding changes were successful.
C: Survey the satisfaction level of key business stakeholders.

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Question 25

Which of the following COBIT publications also references other standards and frameworks?

A: COBIT 2019 framework Governance and Management Objectives
B: COBIT 2019 Implementation Guide: Implementing and Optimizing an Information and Technology Governance Solution
C: COBIT 2019 Design Guide: Designing an Information and Technology Governance Solution

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