A new user in your organization cannot access Google Meet. You have confirmed that the user’s account is active and that the appropriate licenses are assigned. You need to resolve the access problem. What should you do?
ACheck the user’s browser settings to ensure that Meet is not blocked.
BInstruct the user to clear their browser’s cache and cookies.
CRestart the user’s computer to refresh their network connection.
DVerify that Meet is enabled as a service for the user’s account in the Admin console.
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You have recently detected a suspicious pattern in your organization’s Google Drive usage. Several users have shared sensitive documents externally, potentially breaching your company’s data-security policy. You need to identify the users responsible and the scope of the unauthorized sharing. What should you do?
ACreate an activity rule in the Security Center to alert you of future external sharing events.
BUse the security health page to identify misconfigured sharing settings in Drive.
CReview the organization's sharing policies in the Admin console, and update the policies to prevent external sharing.
DUse the security investigation tool to analyze Drive logs and identify the users.
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An employee in your organization might be sharing confidential documents with unauthorized external parties. You need to quickly find out whether any sensitive information has leaked. What should you do?
AReview the employee's Drive log events in the security investigation tool.
BCreate a custom report of the user's external sharing by using the security dashboard.
CReview the employee's user log events within the security investigation tool.
DAudit Drive access by using the Admin SDK Reports API.
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Your organization lets employees use their personal mobile devices to access their work email. You need to remove an employee’s work email data from their phone when they leave the organization. What should you do?
ASet up basic mobile management on the devices.
BSet up advanced mobile management on the devices.
CSet up data protection rules to prevent data sharing externally.
DSet up 2SV authentication on the devices.
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Your organization has acquired a small agency, and you must create user accounts for its new employees. The new users need to be able to use both their new organization’s email address and their email address using the sub-agency domain name. What should you do?
ARedirect the acquired domain to Google’s MX records and add the account as a “send as” address.
BSet up the acquired agency as a secondary domain from the Manage domains page.
CSet up the acquired agency as a user alias domain from the Manage domains page.
DSet up the acquired agency as a secondary domain and swap it to the primary domain.
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A user has intermittent trouble accessing their Gmail inbox. At times Gmail loads slowly, while at other times the user receives undocumented error messages. You need to troubleshoot this recurring issue effectively. What should you do?
ACheck the Google Workspace Status Dashboard for any reported service disruptions.
BInstruct the user to generate a HAR file the next time they experience slowness or an error.
CInstruct the user to try to access Gmail from another device or network to see if the issue persists.
DInstruct the user to clear their browser cache and cookies.
Your organization has turned on Google Groups for Business so employees can create and manage their own email distribution lists and web forums. You must ensure users cannot join external Google Groups using their Google Workspace accounts, without disrupting internal group use. What should you do?
ASet the setting for Google Groups for Business called Accessing groups from outside this organization to Private.
BIn Additional Google Services, turn Google Groups OFF at the root organizational unit.
CUse the Directory API to change the settings of user-created groups to disable features that allow external users to access, view, or post on groups.
DSet the setting for Google Groups for Business called Default for permission to view conversations to All organization users.
Your company wants to enable single sign-on (SSO) so employees can access a newly acquired cloud-based marketing platform. The marketing-platform vendor has confirmed SAML 2.0 compatibility and supplied the required metadata. You need to simplify user access and centralize authentication through Google Workspace. What should you do?
ARequest an API key from the marketing platform vendor for SAML integration.
BEnable two-factor authentication for all users to enhance security before implementing SSO.
CInstruct employees to log in to the marketing platform using the Sign In with Google functionality.
DCreate a new SAML application in the Google Admin console.
You work for a global organization with offices in the United States and the European Union (EU). There is an organizational unit (OU) for employees in the United States and another OU for employees in the EU. Company regulations require you to ensure that users’ data is located in the same region as their physical office. What should you do?
ASet the OU data location to No preference.
BTurn on advanced settings and select Enable features that may process data across multiple regions.
CTurn on advanced settings and select Disable features that may process data across multiple regions.
DSet a data region policy for each region’s OU.
You have received several reports of a suspicious email from someone impersonating your organization’s human resources department. The email asks employees to click a link to update their passwords. You want to remediate this sender’s emails. What should you do?
AUse the security investigation tool to search for users who received the suspicious email, and select Mark message as phishing.
BUse the security investigation tool to action the suspicious email and select Mark message as spam.
CCreate an activity rule to alert administrators to similar emails from that sender.
DNotify all employees and request that they report this email as spam.
Your organization plans to introduce a bring-your-own-device (BYOD) program that lets users securely access corporate data on their personal devices. You must ensure that, if a user's personal device is lost or stolen, an unauthorized user cannot access corporate data, including data stored locally on the device. What should you do?
AEnable advanced mobile management for all users in your organization participating in the BYOD program.
BAllow only users who have devices with full device encryption to join the BYOD program.
CDeploy device certificates for all users participating in the BYOD program.
DEnable basic mobile management for users in your organization participating in the BYOD program, and require the users to complete an updated security training program.
A user in your organization reports that an internal event recipient is not receiving Calendar event invitations. You need to identify the cause of this issue. What should you do?
ACheck whether the business hours are set up in the event recipient's Calendar settings.
BCheck if Calendar service is turned off for the event creator
CCheck whether the Calendar event has more than 50 guests.
DCheck whether the event recipient has turned off their email notifications for new events in their Calendar settings.
Your organization has acquired another company that used a different email provider. Employees from the newly acquired company must be able to send and receive email using two domain names—your organization’s domain name and their former company’s domain name. You need to identify the best approach. What should you do?
AAdd the acquired company’s domain name as a Secondary Domain, and create user accounts with the new domain name.
BAdd the acquired company's domain name as an alias domain.
CChange the MX records of the old domain to point to the new domain.
DCreate a mail routing rule in the new domain to route messages addressed to the old domain.
Several users in your organization report that they are not receiving Calendar invitations sent by a particular department. You confirmed that the invitations are being sent and that the sender’s logs contain no error messages. You want to troubleshoot the problem. What should you do?
AAnalyze the message headers of the sent invitations by using the Google Admin Toolbox to identify any delivery issues.
BVerify that the senders in the specific department have the necessary permissions to share their calendars externally and send invitations outside of the organization.
CDisable and re-enable the Calendar service for the affected users to refresh their connection.
DCheck the affected users’ Calendar settings to confirm whether they have accidentally blocked invitations from the specific department.
Your company sends an internal newsletter containing sensitive information to every employee by email. You have observed unauthorized forwarding of this newsletter to external addresses, which could cause data leaks. To prevent this, you need a solution that automatically detects and blocks this forwarding while still permitting legitimate internal sharing. What should you do?
AAdd a banner to the newsletter that warns users that external sharing is prohibited.
BCreate a Gmail content compliance rule that targets the internal newsletter, identifying instances of external forwarding. Configure the rule to reject the message when such forwarding is detected
CDevelop an Apps Script project by using the Gmail API to scan sent emails for the newsletter content and external recipients. Automatically revoke access for violating users.
DCreate a content compliance rule to modify the newsletter subject line, adding a warning against external forwarding.
A department in your company needs access to the latest AI-powered capabilities in Google Workspace. You know Gemini provides advanced capabilities, and you must give the department immediate access to Gemini features while maintaining deployment control so corporate data is not available for human review. What should you do?
AEnable Alpha features for the organization and assign Gemini licenses to all users.
BMonitor Gemini adoption through the administrator console and wait for wider user adoption before assigning licenses.
CEnable Gemini for the department's organizational unit and assign Gemini licenses to users in the department.
DEnable Gemini for non-licensed users in that department so they have immediate access to the free service.
Your organization wants to stop a group of users from signing in to Google Drive while traveling internationally for business.
You have placed these users in an organizational unit (OU). You need to secure the users’ access to the Google Drive app to satisfy this requirement.
What should you do?
ADisable Google Drive for users in the OU.
BDefine location-based access levels. Assign the levels to the Google Drive app for the OU.
CRequire 2-step verification (2SV) when users in the OU sign in.
DDefine user-based access levels. Assign the levels to the Google Drive app for the OU.
Your company supplies shared Chromebook workstations for employees to access sensitive company data. You must configure the devices so that no sensitive data is retained locally and browsing data is cleared after every use. What should you do?
AForce ephemeral mode in Chrome. Disable offline access for sensitive Workspace apps like Docs, Sheets, and Drive.
BEnable the Manage Guest Session functionality, and set the maximum user session length.
CForce ephemeral mode in Chrome. Allow offline access for all Workspace apps with strict expiration times.
DDisable offline access for all Workspace apps. Enable incognito mode for Chrome browsing sessions.
Your organization stores credit card information in customer files. You need to implement a policy for your organization’s Google Drive data that prevents accidental external sharing of files containing credit card numbers. You also need to log any sharing incidents for reporting. What should you do?
ACreate a data loss prevention (DLP) rule that uses the predefined credit card number detector, sets the action to “block external sharing”, and enables the “Log event” option.
BEnable Gmail content compliance, and create a rule to block email attachments containing credit card numbers from being sent to external recipients.
CImplement a third-party data loss prevention solution to integrate with Drive and provide advanced content detection capabilities.
DConfigure a data retention policy to automatically delete files containing credit card numbers after a specified period.
An end user has thousands of files stored in Google Drive. Their files are well organized using Drive labels. You need to advise the end user how to quickly identify all files that are contracts. What should you do?
AAdvise the user to use the Google Drive API to search for files with the keyword “contracts”
BAdvise the user to search in Drive for files with the keyword “contracts”, and use the “modified by me” filter.
CAdvise the user to search for files that are labeled as “contracts”.
DAdvise the user to use the Investigation tool to search for files with the keyword “contracts” and updated by you.
Your organization’s IT department requires a dedicated auditor to oversee and validate activity in Google Vault. You must give the auditor complete read-only access to Vault retention policies and matters, while preventing the auditor from making changes or taking actions. What should you do?
AAssign the super admin role to the auditor and remove all privileges except “View All Matters.”
BCreate a custom role with “View” privileges for Retention Policies and All Matters. Assign the role to the auditor.
CCreate a custom role with the “View All Matters” privilege and assign the role to the auditor.
DCreate a custom role with the “Manage Matters” privilege and assign the role to the auditor. Ensure the auditor is not assigned to any specific matters.
An employee is departing your company and has many files stored in My Drive. Their manager needs to keep access to these files. You must offboard the departing employee’s Google Workspace account while ensuring the manager can still access the files and following Google-recommended practices. What should you do?
AUse Google Vault to establish a retention policy for the organizational unit (OU) of the departing employee. Assign the Google Archived User license.
BInstruct the departing employee to share their My Drive folder with the manager before leaving. Delete the Google Workspace account on the departing employee’s last day.
CDownload the departing employee’s Drive data by using Google Takeout. Upload the data to the manager’s Drive before deleting the departing employee’s Google Workspace account.
DTransfer ownership of the departing employee’s files to the manager during the user deletion process.
Your organization requires a purchase-approval application in which a user can enter information about the required purchase and submit it for management approval. You need to recommend a solution for creating the application, and it must be available on both web and mobile devices. Your organization has no software developers and no budget to hire a third party. What should you do?
ASuggest that the organization develop an application internally with a database, a backend service for data retrieval, and a frontend service for the application’s user interface.
BSuggest that the organization continue to approve requests manually until budget is available to use a third-party application provider.
CSuggest the organization use AppSheet to create the application.
DSuggest that the organization use AppScript to create forms linked to a Google Sheet to store the purchase data.
Today, your company signed up for Google Workspace Business Starter using an existing domain name. You want to add team members and manage their access to email and other services. However, you cannot create new user accounts or modify user settings. You need to resolve this issue. What should you do?
ARun the Transfer tool to bring unmanaged users to your Workspace account.
BCheck domain ownership in the DNS settings.
CWait 24 hours after signing up for the features to become active.
DUpgrade to a Google Workspace Enterprise edition.
An executive at your organization has asked you to provide their executive administrator with access to the executive’s Workspace account. You must ensure that the executive administrator can manage email in the executive’s account while maintaining the account’s security and privacy. What should you do?
AAssist the executive in setting up email forwarding to their executive administrator.
BInstruct the executive to share their password with their executive administrator.
CCreate a Google Group, and add all executive administrators. Enable delegated access to the Group.
DGrant delegated access to the executive’s Gmail account, and assign access to their executive administrator in Gmail settings.
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