220-1202: CompTIA A+ Core 2 (V15) Certification ExamDemo

By CompTIA · Question Mode

QuestionQ2

Security

A user observes that their smartphone’s data usage has risen substantially even while the device is not being used. The phone becomes warm and its battery drains rapidly. Which of the following should the user do to resolve this issue?

  • A Check for malicious applications.
  • B Disable the Wi-Fi and mobile networks.
  • C Reset the device to its factory defaults.
  • D Enable airplane mode temporarily.
Explanation

Malicious applications can run persistently in the background, consuming mobile data and processor resources. That activity can cause unusual data use, device heat, and rapid battery depletion; identifying and removing such applications addresses the underlying cause.

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