220-1202Preview

Which of the following is the best way to distribute custom images to 800 devices that include four device vendor classes with two types of user groups?

Which of the following types of social engineering attacks sends an unsolicited text message to a user's mobile device?

A user reports some single sign-on errors to a help desk technician. Currently, the user is able to sign in to the company's application portal but cannot access a specific SaaS-based tool. Which of the following would the technician most likely suggest as a next step?

A technician verifies that a malware incident occurred on some computers in a small office. Which of the following should the technician do next?

Which of the following is a Linux command that is used for administrative purposes?

A user recently installed an application that accesses a database from a local server. When launching the application, it does not populate any information. Which of the following command-line tools is the best to troubleshoot the issue?

A small office reported a phishing attack that resulted in a malware infection. A technician is investigating the incident and has verified the following:
All endpoints are updated and have the newest EDR signatures.
Logs confirm that the malware was quarantined by EDR on one system.
The potentially infected machine was reimaged.
Which of the following actions should the technician take next?

Which of the following describes a vulnerability that has been exploited before a patch or remediation is available?

SIMULATION -
You have been contacted through the help desk chat application. A user is setting up a replacement SOHO router. Assist the user with setting up the router.

INSTRUCTIONS -
Select the most appropriate statement for each response. Click the send button after each response to continue the chat.
If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.

A technician needs to provide remote support for a legacy Linux-based operating system from their Windows laptop. The solution needs to allow the technician to see what the user is doing and provide the ability to interact with the user's session. Which of the following remote access technologies would support the use case?

A help desk technician is setting up speech recognition on a Windows system. Which of the following settings should the technician use?

A user receives a new personal computer but is unable to run an application. An error displays saying that .NET Framework 3.5 is required and not found. Which of the following actions is the best way to resolve this issue?

An employee is using a photo editing program. Certain features are disabled and require a log-in, which the employee does not have. Which of the following is a way to resolve this issue?

A technician is deploying mobile devices and needs to prevent access to sensitive data if the devices are lost. Which of the following is the best way to prevent unauthorized access if the user is unaware that the phone is lost?