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Question 126
A technician is securing a new Windows 10 workstation and wants to enable a screensaver lock. Which of the following options in the Windows settings should the technician use?
- A: Ease of Access
- B: Privacy
- C: Personalization
- D: Update and Security
Question 127
Sensitive data was leaked from a user's smartphone. A technician discovered an unapproved application was installed, and the user has full access to the device's command shell. Which of the following is the NEXT step the technician should take to find the cause of the leaked data?
- A: Restore the device to factory settings.
- B: Uninstall the unapproved application.
- C: Disable the ability to install applications from unknown sources.
- D: Ensure the device is connected to the corporate WiFi network.
Question 128
A technician is creating a full inventory of the company’s IT hardware. Which of the following should the technician use for documentation management?
- A: Checklist for new user setup
- B: User information
- C: Asset tags and IDs
- D: Procurement life cycle
Question 129
A systems administrator is creating periodic backups of a folder on a Microsoft Windows machine. The source data is very dynamic, and files are either added or deleted regularly. Which of the following utilities can be used to mirror the source data for the backup?
- A: copy
- B: xcopy
- C: robocopy
- D: Copy-Item
Question 130
Each time a user tries to go to the selected web search provider, a different website opens. Which of the following should the technician check FIRST?
- A: System time
- B: IP address
- C: DNS servers
- D: Windows updates
Question 131
A technician is troubleshooting a mobile device that was dropped. The technician finds that the screen fails to rotate, even though the settings are correctly applied. Which of the following pieces of hardware should the technician replace to resolve the issue?
- A: LCD
- B: Battery
- C: Accelerometer
- D: Digitizer
Question 132
A technician is troubleshooting an issue with a computer that contains sensitive information. The technician determines the computer needs to be taken off site for repair. Which of the following should the technician do NEXT?
- A: Remove the HDD and then send the computer for repair.
- B: Check corporate polices for guidance.
- C: Delete the sensitive information before the computer leaves the building.
- D: Get authorization from the manager.
Question 133
Which of the following macOS features provides the user with a high-level view of all open windows?
- A: Mission Control
- B: Finder
- C: Multiple Desktops
- D: Spotlight
Question 134
A technician needs to exclude an application folder from being cataloged by a Windows 10 search. Which of the following utilities should be used?
- A: Privacy
- B: Indexing Options
- C: System
- D: Device Manager
Question 135
A technician is creating a tunnel that hides IP addresses and secures all network traffic. Which of the following protocols is capable of enduring enhanced security?
- A: DNS
- B: IPS
- C: VPN
- D: SSH
Question 136
A technician receives a call from a user who is having issues with an application. To best understand the issue, the technician simultaneously views the user's screen with the user. Which of the following would BEST accomplish this task?
- A: SSH
- B: VPN
- C: VNC
- D: RDP
Question 137
After a failed update, an application no longer launches and generates the following error message: Application needs to be repaired. Which of the following Windows 10 utilities should a technician use to address this concern?
- A: Device Manager
- B: Administrator Tools
- C: Programs and Features
- D: Recovery
Question 138
A technician needs to access a Windows 10 desktop on the network in a SOHO using RDP. Although the connection is unsuccessful, the technician is able to ping the computer successfully. Which of the following is MOST likely preventing the connection?
- A: The Windows 10 desktop has Windows 10 Home installed.
- B: The Windows 10 desktop does not have DHCP configured.
- C: The Windows 10 desktop is connected via Wi-Fi.
- D: The Windows 10 desktop is hibernating.
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