Which two options represent the critical concerns of a desktop application manager regarding Cisco Collaboration Architecture? (Choose two.)
AImplementing instant messaging can become a security threat. How secure is your Collaboration application?
BI'm concerned about integration into our existing application infrastructure
CCan your Collaboration application self-diagnose problems'?
DI'm concerned about the reporting capabilities of your desktop collaboration application
ECollaboration sounds sophisticated, but how does this support our sales force?
Which two statements indicate that the customer needs an infrastructure that can efficiently accommodate organizational changes? (Choose two.)
AWe need technology to dictate and lead business processes.
BCollaboration applications must be flexible to quickly adapt to changes in user demand.
CCollaboration equipment must be deployed at several locations and data centers.
DThe lifetime of any technology in our company is approximately two to three years
EFuture success of our company depends on operational agility.
Security plays an essential role in the Cisco Collaboration Architecture In which layers of the Cisco Collaboration Architecture is security implemented?
AAdvanced Cisco security solutions are implemented in all layers of the Cisco Collaboration Architecture model.
BSecurity is implemented in all the layers except in the medianet services interface layer.
CCisco security solutions are integrated into the infrastructure layer and partially into the collaboration services layer
DCisco provides advanced security solutions in the infrastructure and collaboration services layers while the collaboration applications layer security is ensured
Which three statements are benefits of a financial analysis? (Choose three.)
AIt uses ROI measures that are always accepted by other stakeholders or the CFO.
BIt increases the size of the deal and the potential services revenue
CIt highlights strategic and tactical benefits.
DIt requires minimal resources and is risk-free
EIt encourages the customer to examine Cisco Unified Communications in more detail.
FIt is a simple process and it can be completed in time, well within the sales cycle.
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Which two customer statements present business ROI? (Choose two)
AWith Cisco Collaboration, we can deploy Extension Mobility, which will allow employees to "touchdown" at any workspace
BWith Cisco Collaboration, we will engage quicker with third-party suppliers and will shorten go-to-market time for innovative products globally
CA Cisco Collaboration Architecture will improve our company's morale
DCisco Telepresence can integrate with our existing video infrastructure
ECisco Collaboration helps us to increase the productivity of our sales force and to gain new revenue streams through new customers
Which two characteristics are differentiators for the Cisco ISR router compared to the competition? (Choose two.)
ADecoupling the delivery of software from hardware on optional service modules
BIntegration of WLAN access points
CRoutes network traffic down alternative paths to avoid congestion, which switches cannot do
DSupport of analog voice connections
EOperational simplicity through a single, universal Cisco IOS Software image. Services Ready Engine, EnergyWise innovations, and investment protection
Which two options apply when you have a meeting with the telecommunications manager of an organization? (Choose two.)
AThe telecommunications manager is concerned about how collaboration affects network management
BThe telecommunications manager is exclusively concerned with day-to-day issues, such as reporting, security, reliability, training, and processes.
CThe telecommunications manager could be resistant because the IT department gets authority over the new system.
DThe telecommunications manager's major concern is the cost of the solution
EThe telecommunications manager may have a long-standing relationship with a PBX competitor
You are discussing Cisco Collaboration Architecture with the IT manager of an organization. Which three statements are effective responses that relate to the IT manager's concerns? (Choose three)
ACollaboration tools improve upon ways in which corporations can enforce employee accountability.
BThe Collaboration Architecture, by design, ensures the highest availability.
CImproved collaboration tools improve the end-user experience and will make the IT manager more popular
DA centralized Collaboration Architecture deployment will ease management and save money.
EInitial costs may be higher, but comparing the Total Cost of Ownership over a five-year period will show that the Cisco product is less expensive.
FA fully-deployed Collaboration Architecture supports efficient training in a variety of ways
Which three options are important selling points for Cisco against Microsoft? (Choose three.)
ACisco provides unparalleled value to the managed service provider.
BCisco routers represent a competitive edge in remote offices.
CCisco has the maturity both in technology development and empirical deployment to scale to the requirements of large enterprises.
DCisco is well respected and is the only serious choice in collaboration.
ECisco better enables for mobility and deskless workers.
FCisco Unified Presence can be integrated with Microsoft Office Communicator and Microsoft Lync.
Which three options are ways that customers benefit from the Cisco Technology Developer Program? (Choose three.)
AOpportunity to participate in Cisco research and development to develop next-generation Cisco Collaboration solutions
BExponentially expands the number and quality of rich, new business solutions
CDisplay the Cisco Compatible logo in association with their product offering
DFaster more successful deployments
EComplete access to Cisco technologies and support resources
The Finance manager of an organization is concerned about switching their existing PBX to IP. Which response describes the value of the Collaboration
Architecture?
ACisco and Cisco Partners have vast experience in smooth migration scenarios. Deployment has no risks
BCollaboration Architecture is much more than just IP telephony. A fully-deployed solution optimizes business processes and enhances customer satisfaction.
COur competitors are sticking to PBX solution and are losing market share Collaboration is a risk-free approach.
DOur solutions create a satisfied workforce, which results in higher productivity.
Which two options are business requirements in the retail vertical market? (Choose two.)
ASupply chain agility
BCustomer experience transformation
CCustomer intimacy
DIncrease employee productivity
ECollaborative customer experience
Which of the following is the last step when mapping business requirements with Cisco Collaboration Architecture?
AMap business model elements with the value chain.
BMap important technical KPIs with customer process flow.
CMap collaboration maps (diagrams) with Cisco Collaboration Architecture
DMap process flow tasks with the collaboration map
EMap value chain and value network with Cisco Collaboration Architecture applications
Which digital signaling is correctly mapped to its functionality?
AT1 PRI NFAS - Used to connect to the PSTN where caller ID is required and PRI is not an option
BT1 CAS - Used widely in North America to connect to the PSTN or PBXs
CT1 FGD - Uses a single D channel to control multiple spans of T1s with only B channels option
DT1 and E1 PRI - Uses the Q Signaling variation of the basic ISDN specification
Which statement about Cisco WebEx Meeting Center is true?
AIt is fully scalable, is delivered entirely over the public internet, and is optimized for security, performance, and reliability.
BIt is powered by Jabber XMPP and can be used for one-on-one or group chat and File transfers.
CIt is an award-winning flagship product that simulates a traditional live meeting in an online environment.
DIt displays life-size, remarkably clear video images, which provide a "face-to-face" meeting with remote customers, suppliers, and partners.
Which three statements describe Cisco Enterprise License Manager? (Choose three)
AIt enables customers to see whether they require additional licenses and how the purchased licenses are utilized.
BIt is centralized and free, and it manages licenses across multiple clusters through license management, reporting, and compliance systems.
CIt includes soft clients, applications server software, and licensing on a per-user basis.
DIt is available in Professional, Standard, and Entry Editions.
EIt is an enterprise-wide management tool for all Cisco Collaboration licenses
Which two options are typically included in a Cisco Collaboration Architecture services proposal? (Choose two.)
ACompetitive assessment
BCollaboration dashboard services
CEnd-user documentation services
DCompliance strategy consulting services
EMedianet-readiness assessment services
Which three options are benefits of Cisco Prime Collaboration? (Choose three.)
AIt enables automatic monitoring and repair of Cisco devices and software applications.
BIt enables comprehensive monitoring and diagnostics for Cisco Unified Communications and Cisco Telepresence systems.
CIt provides historical reporting and trending on Collaboration business metrics.
DIt verifies whether the network is secure and efficient.
EIt reduces the expertise needed to manage changes that occur when the network is operational.
FIt ensures consistent configurations by increasing the per-user configuration time.
Which option provides sophisticated and distributed ACD, IVR, CTI, and agent and desktop services in a single server?
ACisco Unified MeetingPlace
BCisco Unified Customer Voice Portal
CCisco Unified Contact Center Enterprise
DCisco Unified Contact Center Express
Which two of the following are concerns that an operations manager may have in making a decision on Cisco Collaboration? (Choose two.)
AFast adoption of organizational changes
BChanging customer demands
CReliability of the company infrastructure
DGo-to-market time of new products or services
EHow to engage with external suppliers quickly
Which two statements about how PBX architectures compare to Cisco Unified Communications are true? (Choose two.)
AA PBX architecture offers advanced, integrated applications such as presence and integrated video.
BCisco Unified Communications offers advanced, integrated applications such as presence and integrated video.
CCisco Unified Communications provides historical reporting, unlike traditional PBXs.
DCisco Unified Communications decreases costs of MACs
EA PBX offers increased security.
Which feature in Cisco WebEx is the most important differentiator compared to other vendors in the collaboration technology?
ACisco WebEx is always installed on-premises
BWith an account, everyone can join Cisco WebEx meetings.
CWeb conferencing service is delivered over a proprietary network, which is optimized for security, performance, and reliability.
DCisco WebEx could be installed or collocated with Cisco Unified Communications Manager
Which two reasons make the Cisco Collaboration Architecture important for the marketing manager? (Choose two.)
AThe Cisco Collaboration Architecture provides real-time call detail records.
BCisco Collaboration Architecture can support the sales force to achieve higher productivity.
CThe marketing manager is interested in how the Cisco Collaboration Architecture will help provide a better corporate image.
DThe Cisco Collaboration Architecture improves the means by which a company can stay in touch with customers.
ETransition to Collaboration Architecture is easier than transition to a closed, legacy system