500-443Preview

DRAG DROP -
Drag and drop the item from the left onto the definition on the right.

Which two components exchange data between Expanded Call Context Variables? (Choose two.)

What are two ways to access UCCE/PCCE Servers? (Choose two.)

In PCCE 12k, what are two options to manage payloads? (Choose two.)

What are two XML files that will be backed up when the Disaster Recovery System performs a cluster-level backup? (Choose two.)

Which Routing Script logic helps to invoke the Post Call Survey successfully?

What are two elements in the Call Studio application to collect Caller Response? (Choose two.)

What are two CUIC stock reports that are able to be downloaded from Cisco.com? (Choose two.)

On which server is the Bulk Import Tool run?

Which ICM component delivers Route request to ICM Central Controller?

How many roles are available to be assigned to a CUIC user?

What are two default roles assigned to a supervisor imported from CCE DB? (Choose two.)

What is the URL to access VVB Admin?

ABC customer implemented Post Call Survey (PCS) for all Customer calls. However, the PCS flow did not engage for any of the calls. The CVP logs did not show any pieces of evidence that PCS requests had been made for the Caller. What is the first thing that should be verified as part of troubleshooting in this scenario?

What should a Call Type be mapped to for successful call routing?

What is the role of CVP in UCCE/PCCE?

What is the role of a private network in UCCE/PCCE?

What is the maximum bytes (Data + Variable name) per payload in a PCCE deployment?

Which protocol is used by UCCE/PCCE to communicate with CUCM?

What are two core components of PCCE? (Choose two.)

What are two mandatory ICM AW configurations to get the PCS working properly? (Choose two.)

What are two descriptions for JNDI? (Choose two.)

What are two ways the Call Studio Application is built or executed? (Choose two.)